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eHam.net - server performance issues

George Fremin (k5tr) on September 23, 2009
Website: www.eham.net
View comments about this article!

Since yesterday morning (tuesday) we have been having some site performance issues. We are working on them and hope to have things back to normal as soon as possible. Our work will require taking the site offline at least one more time in the next 24 hours as we work to resolve our hardware issues.

Yesterday (Tuesday 22-Sept-2009) the data center that hosts the eHam.net servers suffered a major power event. The power went down for the entire data center due to some sort of failure in their UPS system.

This power event has affected one of our raid storage arrays and is causing our site to be sluggish during normal high loads.

We appreciate your patience.

Thank you,

George Fremin III and The eHam.net team

Member Comments:
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eHam.net - server performace issues  
by N4MJG on September 23, 2009 Mail this to a friend!
Thanks for letting us know and keep up good work !



Jackie
N4MJG (FORMER CALL KG4ORX)
Tullahoma,Tn
vp of mtars club
 
eHam.net - server performace issues  
by N6BOB on September 23, 2009 Mail this to a friend!
I have noticed at 12:00 midnight here in California the eHam.net server seems to be down for a few minutes... are things being updated at that time?

This is a great service to amateur radio... thanks.
 
eHam.net - server performace issues  
by W6AAJ on September 23, 2009 Mail this to a friend!
I've been I.S. professionally since 1966. I am therefore quite aware of the challenges you face. Good luck and thanks for all the up time that you have provided over the years :)
 
eHam.net - server performace issues  
by KM3T on September 23, 2009 Mail this to a friend!
We had a flaky RAID controller which has now been replaced. The down time should be gone for now. Thanks for your patience.
 
eHam.net - server performace issues  
by KB2DHG on September 24, 2009 Mail this to a friend!
do what ever it takes to fix this site. THANK YOU for this wonderful web site and your dedication to this great hobby!
 
eHam.net - server performace issues  
by W7ZRC on September 24, 2009 Mail this to a friend!
Thanks for the note about the problem George. I retired from IT this year so know what you are facing.
Good luck and thanks for the great site! 73, Rod
 
eHam.net - server performace issues  
by KM3T on September 24, 2009 Mail this to a friend!
We need to do a series of disk drive replacements later this evening. Expect more down time. Our apologies.
 
eHam.net - server performace issues  
by KG6TAG on September 24, 2009 Mail this to a friend!
This just reminded me that it takes real money to run this site which I enjoy so much - so I renewed my subscription.

Don't be shy folks: http://www.eham.net/about/sponsors

Not an employee, just a very satisfied user.

Thanks eHam!
Dave
 
eHam.net - server performace issues  
by KM3T on September 25, 2009 Mail this to a friend!
All problem drives have been replaced and the disk array is back to 100% integrity. Sorry for the intermittent downtime.
 
RE: eHam.net - server performace issues  
by N2MG on September 25, 2009 Mail this to a friend!
Our behind-the-scenes guys were pretty well prepared for this considering it turned out to be an ugly problem.

Hopefully they nailed it!

Mike N2MG
 
RE: eHam.net - server performace issues  
by KG4TKC on September 25, 2009 Mail this to a friend!
Thanks Guys,great job. Probably my imagination,but the site seems faster now.It might be the 'It was worked on so it must perform better now' syndrome. My antennas,rigs,computers and devices all suffer from this,,:) 73 es GL-KG4TKC
 
eHam.net - server performace issues  
by G0GQK on September 25, 2009 Mail this to a friend!
Houston... we have a problem. Er.... we have an issue.

G0GQK
 
eHam.net - server performace issues  
by K3YD on September 25, 2009 Mail this to a friend!
Thanks for keeping us informed, and for making us realize the "behind the scenes" efforts required to keep eHam running.

I will renew.
 
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