PR Failure -- Again!
Gordon T. Lamb (AB3AX)
on
August 21, 2004
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With the sterling efforts being made by Hams in Florida (since Charlie struck, Amateur Radio has been for many areas the only available means for disaster relief communications), we have on our hands a public relations dream -- a potential goldmine of publicity for our hobby.
However, I read with growing incredulity news stories from the disaster area. Stories about the Red Cross and the number of mobile kitchens they have deployed and support units too, and how many meals they can serve per day. I read all about the helicopter ride by the brothers Bush, about the FEMA Chairman's speech, the urban rescue teams, the police, the fire department, the Coastguard, the National Guard, the Salvation Army, local church volunteers, clean up crews, even the insurance loss adjusters, but not one word anywhere about Amateur Radio?
The Red Cross say it is their biggest deployment since 9/11, but it is not so big that they don't have time to put out a media release.
News is only news while it is happening. There is little point in tooting horns next week when it is all over. The hurricane will be yesterday's story and the news media will have moved on to pastures new. Using the pages of the next issue of QST to tell ARRL members in smug self-congratulatory tones what they already know is hardly comparable as an objective to making full use of this PR opportunity to bring enlightenment to the huge and uninformed majority of the American public.
Going back to the aftermath of 9/11, how many folk, outside the ranks of Hams and disaster relief agencies, are aware of what really happened during the communications meltdown, and the problems of inter-agency communication or lack thereof? Another major missed opportunity!
Will we never learn? Doing is no longer enough. We have to be seen to be doing too! If we don't tell it, nobody else is going to tell it for us, and in years to come, when some major disaster relief effort goes belly up because of the on-the-air bedlam from a local BPL system, the refrain from politicians will be - "but we never realized this is what you guys needed the HF spectrum for - why didn't you tell us?"
Shouldn't the senior PR person from ARRL HQ be put on the first available flight to any major disaster area, with the sole task of liaising with the media, to tell the stories that must be told - about the heroic efforts of our Radio Amateur volunteers in their key role of helping with the disaster recovery effort.
At this time when our hobby is under threat like never before, Amateur Radio should be making the most strenuous efforts to rid itself of the stereotyped images of sad, lonely, dysfunctional and balding operators playing around with antiquated equipment in their basements. The BPL industry takes full advantage of this with its vile and disingenuous campaign to disparage us and steal our spectrum.
How much harder for them to hit out at what is known by everyone to be a vital link in disaster recovery operations -- dynamic folk who are prepared to donate their time at the drop of a hat, and who tirelessly labor for long hours in the most trying of circumstances to help insure the safety and well-being of their fellow citizens, and the ultimate success of disaster relief efforts whenever and wherever the need should arise?
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PR Failure -- Again!
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by NL7W on August 21, 2004
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Gordon,
Your article surfaces valid points. Our hobby/service needs some valuable PR. HR's communications efforts should be showcased by major media outlets as we provide our services. Not days, weeks, or months later. Where's our PR machine when we need them? 73.
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Let's start videotaping our own stuff!
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by W7NWH on August 21, 2004
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I'd like to see Amateur Radio get more PR and media exposure mainly to promote and expose us more to the general public. I also feel recruitment, especially with young kids would be enhanced. News, education/entertainment, broadcast TV/Radio, Internet, etc.
Instead of waiting for a TV station to "show up" I suggest with the current state of DV FSTV equipment dropping to the sub $500 level, we hams pick up this technology, practice awhile and learn to videotape our own activities, emergencies, etc. In my area, I've sort of become the videographer for a number of Ham outings as my time allows. I now have a very nice library of professionally shot Field Day footage, SEAPAC, Dayton, etc. If we had an emergency you can bet me and my Canon GL2 would be on site shooting the images for just such a production!
This material can be edited and output back to DV Videotape, copied and sent out to multiple TV stations. All TV stations now accept DV material, especially for local news. If the material is good/dynamic enough, it might get some airtime. This is called a "Video News Release" or VNR for short. Theres abit of a knack to doing them, but nothing a resourceful Ham couldn't figure out with some practice and a little instruction.
My most recent contribution to the Ham Radio Media Project (HRMP)is the 2004 Icom Dayton Hamvention Video. (Sept QST page 132) Quite different as a topical introduction to our hobby/Dayton. Fast paced music and all, featuring young Radio Amateur hipsters, Trevor W7TDC and Sarah K300O. The new "rockstars" of Youth Amateur Radio! Special tnx to Icom getting me to Dayton! Making these videos was a blast!
www.icomamerica.com/amateur/video
In my opinion, we need media of all forms, radio, TV, internet. Let's not wait for them.. let's make our own stuff, Just a thought!
John W7NWH / Portland
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by N2XE on August 21, 2004
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Hi Gordon,
I don't see what opportunity was missed? Hams came out and did what was needed. If you need publicity or ego stroking, you're in the wrong hobby. What's the problem with doing something necessary and good then going on our merry way? We don't need a 20 minute segment on Hannity & Colmes.
Sounds to me like a lot of Hams are more interested in flashy jackets that say "Communication" on the back in reflective letters--maybe even a shiny badge that says "Amateur Radio". You could join REACT and get all that kind of stuff if it makes you feel important...
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RE: Let's start videotaping our own stuff!
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by KC5SAS on August 21, 2004
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John,
I just watched the videos and have to say you did a great job. The vid of Sara and Trevor taking a tour of Hamvention was my favorite. It certainly looks like everyone was having fun.
Keep up the great work and pass on any other videos you may have. The ones you made for ICON rival anything the ARRL has put out lately.
73,
Steve
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RE: PR Failure -- Again!
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by KC9CCG on August 21, 2004
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N2XE,
John I think if you re-read the article you will see this is about back patting, or head swelling or even ego stroking. This is about the fact that in some communities you can't raise a tower becuase it is an eye sore. In some areas the noise from BPL is becoming problems for hams in that area. In both the cases I listed they refer to hams as outdated and they seem to think that we don't have a purpose. If there was some PR showing hams helping out during times when all of the new technology was letting people down then maybe more regular joes would understand why a ham needs an antenna @ 75' or why BPL running over in the neighboring town could cause problems with ecomms.
I agree if you are in the hobby/service to get some attention from the media just to make you feel good then you need to move on. But in this case I feel that PR could be benifitial to ALL hams not just the few that are going above and beyond and it just could be the thing to help save the hobby/service.
73 and great article,
Brandon
KC9CCG/AG
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by N6AYJ on August 21, 2004
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Guys, I'm sorry to be argumentative, but I guess I'm just one of those old-fashioned types who feels that public relations efforts are unnecessary and undesirable. The amateur service should stand or fall on its own merits, not be led around by the nose by some public relations effort. If the emergency communications work is worth doing, it should be worth doing for its own sake, and it should not be necessary to try to serially exaggerate every such effort with a P.R. campaign. Why are we so damned insecure that we need public approval anyway? We're good enough, and we're smart enough, and by golly, the public already likes us!
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by OBSERVER11 on August 21, 2004
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I get all the thanks I need.... our sponcer gives us T-shirts or golf shirts.
I do what I do for the fun, self-fulfillment, patriotism.
The less people that know what I do, the better I like it, but if someone takes the effort to ask how they can join in, I freely give them the guidence needed.
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by WA5VFA on August 21, 2004
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For those hams who are in it just to do the job without glory or recognition, my hat is off to you for your philanthropic attitude.
However, the day may well arrive when you don't get the call to help, or someone says 'ham radio... you mean CB or REACT??', then you'll understand the sensible reasoning behind the original post.
If you hide your candle beneath a bucket, all you see is dark.
Ron WA5VFA
ARRL, QCWA, RACES, ARES
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by KE4ZHN on August 21, 2004
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Here in Orlando, hams got a nice plug on the local news and even were shown on TV doing their bit. Of course...what good did it do when 99.9% of the city was without power to see it? The only reason I saw it was because I had a generator. Frankly, I dont need a pat on the back just because I keyed up a radio and passed a few messages. Maybe if more amateurs actually went out and DID something in times of disaster besides sitting on their cans talking about their HT on a gel battery we would get the recognition so many seem to crave.
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by K6XR on August 21, 2004
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Yes- Ham radio needs the same publicity as any other service agency or group. How else is the public going to find out what we really do and learn to appreciate the amateurs of the country? It is not an ego trip. Amateurs serve and should be recognised as well as any other service organization. People often ask, "what is a ham"? That say's it all.
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RE: PR Failure -- Again!
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by KT0DD on August 21, 2004
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>Sounds to me like a lot of Hams are more interested in flashy jackets that say "Communication" on the back in reflective letters--maybe even a shiny badge that says "Amateur Radio". You could join REACT and get all that kind of stuff if it makes you feel important...
Why is it that there is always some who think we are nothing but "Glory Hogs" with a "Gimme a badge and some authority" motives? That's not what this thread is about.
With all the threats to the Amateur Service such as CC&R's, BPL, misinformed attitudes of us being nothing more than CB'ers, military shutdowns of MARS gateways, and just the overall loss of interest in this hobby due to the ease of computer or cell phones etc. etc.
what's wrong with just getting a little recognition and public awareness of the service? I'm not talking a full hour of "60 minutes" followed by a congressional medal of honor as some seem to think we want.
A little PR / education would benefit our "service" and maybe help preserve it! 73. (Asbestos suit on, flame away!)73.
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by K4JC on August 21, 2004
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N6AYJ said, "Guys, I'm sorry to be argumentative, but I guess I'm just one of those old-fashioned types who feels that public relations efforts are unnecessary and undesirable."
This is the same kind of illogical thinking that kills many businesses. PR is Amateur Radio's form of advertising, and if we don't get the word out, no one will know we even exist! There is a short story that nicely illustrates why advertising (or PR)is so important:
A man awakes from sleeping on his advertised mattress, showers with advertised soap, shaves with an advertised razor, drinks a cup of advertised coffee, drives his advertised car to his business, which is failing because he believes that advertising doesn't work. He then advertises his business for sale.
Let us not allow amateur radio to become that failing enterprise. PR is essential to the future survival of our hobby.
73,
Vince K4JC
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by KG6AMW on August 21, 2004
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Quote, "I'm just one of those old-fashioned types who feels that public relations efforts are unnecessary and undesirable." Good deeds should speak for themselves, but now days it takes more. Ham radio is no longer the leading edge glamour activity it once was and unfortunately the wolves (BPL pirates for example who want our frequencies) stand at the door. Good deeds should be coupled with a good public image in order to protect us. Its not an ego thing, just a matter of survival.
KG6AMW
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PR Failure -- Again!
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by KQ6IN on August 21, 2004
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KC9CCG hit it right on the head.
Have you noticed how many articles show up here about what we have done to help during an emergency at sea, search and rescue, system failure (power outages, ect.), and all kinds of disasters. Who write those stories? Mostly a "ham". Who gets to see those stories? Mostly us.
I enjoy reading those stories, but the general public should also know about those efforts. We do a very poor job at PR, that's one of the reasons the erosion of the hobby is starting. If the public and the politicians don't know that we are there (and most of them don't), then they cannot act on our behalf. Perfect example was the BPL issue, as far as I know the only representatives raising concerns are "ham" operators. Now if the media was regularly carrying stories about how we help on all kinds of situations not just major disasters, then maybe it can get a little easier when you are asking for a variance to regulations so you can put up a tower. Maybe when city planners and city council are getting ready to pass ordinances, we will be in their minds and an exemption is included in that ordinance. You see, you cannot sell what isn't on display or asvertised, and when you have to, it takes a lot of time and effort on your part because no one knows what you have to offer. That was the intent of the original poster, to present those and other issues.
By the way I think the league does a poor job at PR too, mostly in QST, who reads QST? Exactly.
Mike
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by KG4OOA on August 21, 2004
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When are the clubs going to start having public relations officers. We had them years ago. Is it too much trouble or does it take away a contest or two? Oh yeah! While I'm at it where is ARRL. They should be pushing the national as well as international news outlets!
73
Bob
KG4OOA
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by KG4YJR on August 21, 2004
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Regardless of getting PR or the so called 15 minutes of fame, I'm sure that the majority of hams that deployed themselves there went with the intention to do the right thing and for that purpose only and for that I'd say their efforts were a success and something they can be proud of. Let the politicians fight over who gets the most PR from this tragedy instead of us. Let's focus on congratulating and saying "good job" to all who assisted and are still helping out. You may not be on TV tonight but you've gotten mine and the thousands of people you helped respect and gratitude.
73
Dave
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PR Failure -- Again!
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by KG4OOA on August 21, 2004
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One other thing, to those that think this is just an ego trip and unnecessary, we need to get word about what we are doing to the general public. That may bring some good new people into ham radio.
If you want your flashy jackets and look like a fool that's fine. Who cares. It's the USA. I have always prefered olive drab. It's less noticeable.
Articles in QST, etc. are just singing to the choir. That's the ego stroking.
73
Bob
KG4OOA
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PR Failure -- Again!
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by K7VO on August 21, 2004
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I agree we need better PR. One area that wasn't covered by those talking about BPL, restrictive covenants, tower ordinances, etc... We still need to bring more good people into the hobby. A huge percentage of Americans are, by nature, a very giving and helpful people. There are people who might not be interested in the technical aspects of the hobby or radio for radio's sake, but if they see ham radio as a valuable way to help their community they will become interested. That was a big part of my motivation to get my license.
Once such people are licensed they may find they love the hobby aspects as well and branch out.
73,
Caity
K7VO
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by KG4YJR on August 21, 2004
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I know this won't get me on TV but here's what I did this morning after reading this thread. Last week I donated everything I could down to the last penny to the Red Cross, this week I made a $25 memorial donation in Bill Fisher's, W4AN (SK) name. Bill was the former owner and founder of this great website.
Anybody and everybody is welcome to match that and to just do the right thing when it matters, that's important.
73
Dave
Honor / Memorial Detail
--------------------------------------------------
Gift Type: Memorial of
Name/Occasion: Bill Fisher, W4AN
Send Card To:
Name: eHam.net, LLC
Address: 4600 State Route 26
City: Vernon
State: NY
Zip: 13476
Gift Detail
--------------------------------------------------
Name: David Hettrick
Address: 5275 110th St.
City: Jacksonville
State: FL
Zip: 32244
Donation Amount: $25.00
Fund: Disaster Relief Fund
You made your contribution on 08/21/2004 11:15:42
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by NY7Q on August 21, 2004
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Gads, I agree with N6AYJ. He hit it on the head. I even miss him on 75 meters early mornings, ya know, the 3820.9 gang?????
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RE: PR Failure -- Again!
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by K2WH on August 21, 2004
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I've been a ham for 35+ years and have always wondered why hams feel they need PR or recognition for what the have and can do. People crave PR to call attention to themselves, some group or some cause to further an agenda.
In all these years, where has the periodic newspaper PR taken ham radio? Where and in what way has the lack of PR affected ham radio?
I think members of the ham radio community who desire some form of PR are people who feel the need to be thanked for their valiant efforts. Being thanked for your efforts is nice but, real hero's are the ones who expect nothing (and never did) in return for their selfless sacrifices. Leave PR to Hollywood and the politicians.
And thats the way it is....... Goodnight.
K2WH
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by NY7Q on August 21, 2004
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Oh yeah, I did see a flash on CNN about hamradio operators in Florida, it was 5 seconds long....but who cares. We that are comfortable with what we are, who we are, don't worry about fame.
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by W6TH on August 21, 2004
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[[At this time when our hobby is under threat like never before]].
This is not true at all, Amateur Radio will be around for many years to come, as long as there are radios to be sold.
When you put money into the plate at church, do you go bragging of the amount you dropped into that plate? When you do a favor to a friend do you keep telling about it? I hope not.
Ham radio should not be considered politics, we do our job and do it well and forget about the "Hey Look What We Did". Lets do our job and forget about it.
Our good emergency work is done and done well, so why not let the politics of it be left to the heroes. We can pat ourselves on the back, all 300,000 plus hams and then wait and be ready for the next emergency.
.:
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by HAMDUDE on August 21, 2004
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Whats with the self serving glory trip? Do police and firefighters hound the public for glory every time they do their jobs? Did the brave firefighters who died on 9/11 get recognition for what they did because the fire dept. bragged about them? They are regarded as heros because they made the ultimate sacrifice trying to save others thats why. We are nothing but ham radio operators. We are NOT paid professionals that do emergency work for a living. Sure, its nice to see an article in the paper or see something on television about hams doing EMCOMM work. Do we really NEED to be in the spotlight? Personal satisfaction of helping out in times of disaster should be plenty, we dont need to hype ourselves to the public as some kind of special saviors who live for emergency comms.
Speaking for myself, I would get much more personal satisfaction from a hand shake and a smile from someone who I just helped out in a bad jam, then seeing my name in QST or seeing myself on a news clip. Glory trips are for egomaniacs. True heros dont brag or boast or crave media coverage, they just do what needs to be done. The real heros of the hurricane in Florida were the people out helping others, clearing debri, helping to restore power, donating food and water,donating blood, aiding the injured and also, aiding VITAL communications. Sadly, not very many hams were among those people because many were too busy worried about getting their picture in the paper. Some overweight slob sitting at a desk yacking on a 2 meter handheld giving redundant weather reports contributed basically nothing but hot air and wasted communications resources.
Maybe some hams did in fact go out and help people. In that case, THEY deserve the recognition, not the idiots yammering away on 2 meters doing basically nothing but tying up what could be useful repeaters with useless information. Most of the public perceives us as some fat slob geek with 6 HT`s on our belt doing nothing but getting in the way. And Im sorry to say that they would be right in many cases!
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by N5IVZ on August 21, 2004
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you are right!! the only report i have seen on network television is few seconds of one ham on nbc using a hand held two meter radio..
we need to honor and publicize those hams that are working the disaster!!
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by KA3RFE on August 21, 2004
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I agree more exposure regarding amateur radio's contributions to disaster response is needed. It's not a matter of ego. It's not a matter of glory hogging. It's a matter of informing the public that we exist and we respond, and we do so voluntarily at little or no expense to the taxpayers.
Red Cross is milking Charlie for every little sound bite they can get. I'd bet the regional offices have a whole unit that does nothing but develop news stories.
But then, on the other hand, I'm sure the hams working the radios in Florida don't have time for news stories. And that mean outside assistence in developing news stories. ARRL has a PR department and they would be the obvious organization to provide this without tying up the hams doing the grunt work.
73, Pete KA3RFE
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by BILDER on August 21, 2004
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I did see some mention of hams in a couple news reports, although they were just quick comments on how communications were being provided.
NBC news ran a story on the cleanup effort on Tuesday 8-17-2004. During that story, they commneted on how Ham radio operators were the only reliable communications link when telephone and (gasp!) even cellular had failed. Was pretty funny to watch the footage they included with the comments. First shot was of an old timer sitting on his porch talking away on his ham rig, the next shot was of a young gal trying to get her useless cell phone to work.
Hams have been getting some recognition. If you want to promote the hobby, we need someone to write a grant to make one of those public service announcements and get it on the air at local TV stations. Most ham clubs are non profit and would probably qualify for the PSA status, saving some advertising money. Just a thought.
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by GHOSTRIDERHF on August 21, 2004
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Hey I have an idea Gordon...
why don't you list every vital service that Hams provided during the Hurricane that NO ONE else could ...
perhpas I am wrong -- but to get the glory you so think you deserve for doing what others call community service, you actually have to DO SOMETHING...
But once again I find it hard to believe that Ham radio was that vital especially with all the comms equipment that is avaliable to the rescuer and public service official...
ITS A HOBBY -- it hasn't been a service for decades except in our own minds...
(this is where some guy will jump in and talk about his Vietnam MARS experience or how he saved the world with a 1/2 watt 2m radio during the hurricane)...
aaaggghhhhh!!!!!
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by GHOSTRIDERHF on August 21, 2004
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BILDER --
Exactly how was that old timer sitting on his porch yacking away on his ham radio actually providing a "service" to th community ...
for all we know he was yacking about how bad no-code techs were...
My hat goes off to the silent warriors -- those that worked the soup kitchns 24/7, those that handed out ice and water, those that took medicine and food to the older folks... not to some guy who is pissed off that technology has passed him by and his "service" is no longer a service but purely a hobby..
Oh -- and it seems that ALL comms wasn't out on the NBC story -- seemed NBC had comms enough to transmit their story !!!!!
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by KG6AMW on August 21, 2004
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Hamdude Quote, "What’s with the self-serving glory trip." You seem to have a limited understanding of what PR does for ham radio and therefore for all of us. 1) Public relations can build our profile in the news media and the local community. 2) Public relations is an economical means of promoting ham radio. 3) Regular media exposure legitimizes our work and enhances our reputation. How does this end up being self-serving?
KG6AMW
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by DUPANOUS on August 21, 2004
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A good motto to live by is:
"Give, without expectation to receive"
'nuff said?
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RE: PR Failure -- Again!
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by KD5JDG on August 21, 2004
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Grossly misinterpreted.
The point of PR in ham radio is not to get "fame" or "boost our egos" its to gain recognition that in addition to being a tehcnical hobby, we also provide PUBLIC SERVICE during times of need. More people need to realie that there is such a thing as RADIO COMMUNICATION; I can vouch for this because I have been told repeatedly by teenagers and young adults that satellites and cell phones don't work on radio waves. With the public ignorant about our activities, how can we expect to gain permission to install towers or eliminate antenna-restrictive CC&Rs? We don't have to have fame, but recognition as a potential public service we do need. Just somebody to tell the news media "yea, we're amateur radio operators - radio hobbyists/experimentors/etc. But in times of need we can be found providing emergency communications such as this...we can talk directly to stations outside of the disaster area which may be able to provide assistance and welfare traffic to the area, as well as directly to search and rescue, cleanup, assesment teams, etc. out in the field working with the red cross and public safety service". That would be enough! No glorifications needed, just the basic facts.
TNX & 73's,
Fabian X.C.S.
KD5SYH
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by KQ6IN on August 21, 2004
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Just for the record, I agree with this statement:
"Speaking for myself, I would get much more personal satisfaction from a hand shake and a smile from someone who I just helped out in a bad jam, then seeing my name in QST or seeing myself on a news clip."
When I helped with some of the Wild-fires in SO-CA, that is exactly what I got. During the time I helped with Hurricanes Georges and Isabel, that is exactly what I got, and no I was neither looking for or expecting it. I did it cause it had to be done, the people needed the help and someone needed to do it.
As a matter of fact both times during Hurricane Georges and Isabel I was asked if they could do a story on me, both times I politely declined. By the way I was not doing any "ham" radio related stuff either. They just couldn't believe I used all of my vacation time and spend 12-18 hours a day helping other people out.
To make it clear, the comments on my previous post have nothing to do with ego trips or anything of that nature--I personally don't need it and I am very sure a lot of you don't--they have more to do with silly ordinances and "CCR" issues. Many of you have made valid points about other unpaid people helping out and I agree 100%, my hat is off to them.
73
Mike
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RE: PR Failure -- Again!
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by WA4MJF on August 21, 2004
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That's about right. Each section has
a PIC and several PIOs. Our PIO for Wake
County ARES*/RACES job is not to get the
glory, but rather to be a central point
of contact for the media. He keeps them
informed and on message. Also, keeps the
operators doing the real work from being
interupted by the media as they make their
rounds.
73 de Ronnie
*ARES is a registered Service
Mark of the American Radio Relay
League, Inc and is used with
permission.
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RE: PR Failure -- Again!
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by K4RAF on August 21, 2004
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Having read all the ARRL spin on this subject, I see how they don't even understand the response nor the technology we are now up against, post 9/11. Here is a little more accurate assessment:
http://www.dailywireless.org/modules.php?name=News&file=article&sid=2931
How long will it be before the ARRL upstages those ARES/RACES orange vests with ham radio "bunker gear"? That reflective lettering will get you a front page place on hamsexy.com!
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RE: PR Wannabees
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by K2WH on August 21, 2004
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Some Comments:
"It's a matter of informing the public that we exist and we respond, and we do so voluntarily at little or no expense to the taxpayers."
"Regular media exposure legitimizes our work and enhances our reputation."
"Its to gain recognition that in addition to being a technical hobby, we also provide PUBLIC SERVICE during times of need."
"Shouldn't the senior PR person from ARRL HQ be put on the first available flight to any major disaster area, with the sole task of liaising with the media, to tell the stories that must be told - about the heroic efforts of our Radio Amateur volunteers in their key role of helping with the disaster recovery effort."
"Our hobby/service needs some valuable PR. HR's communications efforts should be showcased by major media outlets as we provide our services."
"I'd like to see Amateur Radio get more PR and media exposure mainly to promote and expose us more to the general public."
"Yes- Ham radio needs the same publicity as any other service agency or group."
"A little PR / education would benefit our "service" and maybe help preserve it!"
"PR is essential to the future survival of our hobby."
"When are the clubs going to start having public relations officers."
Seems like alot of hams want to be revered, recoginized or remembered in some way. How about a bronze statue monument of a ham guy in a Coors Lite T-shirt in front of the FCC building using his HT to order a pizza.
Answer this question, If you had all the PR possible what in your mind would that do for ham radio? What? What more would you like?
Ham radio has been with us for around 100 years with very minimal PR. We're still here and have grown tremendously. If you want PR, go be a cop, fireman, rescue squad etc..
And thats the way it is......
K2WH
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RE: PR Wannabees
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by KD5JDG on August 21, 2004
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No, once again grossly misinterpreted. PR is NOT to gain recognition for our efforts, or anything of the like. We do what we need to do becasue we want to help.
However, how can you justify putting up an antenna in a CC&R-restricted enviroment if people do not think radio even exists anymore! They figure "theres no need for antennas all those HAM RADIO OPERATORS are old timers playing around with old equipment and if it makes my neigboorhood LOOK UGLY then I DONT NEED IT". That is the issue that PR need to address.
Comprende?
TNX & 73's,
Fabian X.C.S.
KD5SYH
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RE: PR Wannabees
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by KT0DD on August 21, 2004
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>Answer this question, If you had all the PR possible what in your mind would that do for ham radio? What? What more would you like?
Ok, Here's a possible scenario...(albeit maybe a little far fetched) if we were better known.
Neighbor: I see you're antenna...I've been having- fill in the blank- interference problems. Are you one of those @#$%*& CB'ers?
Ham: No, I'm a licensed Amateur Radio operator, what seems to be the problem, maybe we can figure it out.
Neighbor: Oh yeah, you're the guys who do all that helping out in hurricanes, torndoes etc with the Red Cross, Salvation Army etc etc. I saw you guys on TV helping out. I think you guys do alot of good. (Respect shown and possible diffusion of hostile temperment) Well, could you help fix the interference... (Well the rest is up to the Amateurs attitude...etc etc.)
If it diffuses even just one problem from a fight or antenna war or whatever, the knowledge about us would be worth it. I know it's a leap in todays world, but its a good thing if one considers other people, not just ones self.
Also, some on this topic seem pretty unhappy by the tone of their responses...If you find supporting things that might help the hobby / service difficult, maybe Amateur Radio isn't for you. Go get a Train set and watch the Choo Choo go in circles. :) 73. (Asbestos Suit on...Flame away, I'm moving on now.)
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PR Failure -- Again!
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by AB3AX on August 21, 2004
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Going by the tenor of some of the replies to my article, it seems that the stereotyped images of sad, lonely, dysfunctional and balding operators playing around with antiquated equipment in their basements may not be too far from the truth. The words "reality check" also spring to mind.
This is not about ego - it is about saving our hobby. The big bad BPL wolf is at the door, and he is going to huff and puff and blow our spectrum away.
If you bury your heads in the sand for long enough, when you finally remove them you might find that amateur radio is no longer around - killed by its collective apathy and lack of communication, which must be the supreme irony for a hobby which is ALL ABOUT COMMUNICATION!
I don't want to see us compete for headlines with the cops and the fire fighters. I just want to see the public being made properly aware of what we actually do for our communities, for without access to this information how can we possibly expect anyone to support us or to make informed judgements in matters which so gravely and directly affect us all.
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RE: PR Failure -- Again!
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by K2WH on August 21, 2004
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"This is not about ego - it is about saving our hobby. The big bad BPL wolf is at the door, and he is going to huff and puff and blow our spectrum away."
Again, I hate to be the cynic here but, if the average couch potato citizen had to choose between internet service, reality TV, The Simpsons and Football via BPL, versus the guy next door with a huge tower and antenna who is standing in the way of my enjoyment of these things, then BPL wins everytime.
But back to the subject, PR will not enhance the publics view or non-view of amateur radio IMHO. We are just a blip on the radar screen that is there and then vanishes just as quickly. A ghost. So, stop the whining, get down to business, do what we do best and let the PR happen. And when it does and be greatful then and bask in the glory. Remember glory is fleeting.
K2WH
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PR Failure -- Again!
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by K2CBM on August 21, 2004
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I can't agree more. There has been absolutely no mention of the efforts of amateur radio operators in the local media here in Ft. Myers, FL. during Hurrican Charley. In fact the Ft. Myers News Press ran a large article on the OEC but there was no mention of the fact that Lee County hams staffed the center 24 hours a day during the emergency. Hams also provided communication at a number of evacuation centers. The same efforts were made by hams in Charlotte County which took a direct hit from Charley. I guess in our age of cell phones people don't realize how vital our hobby is during emergencies.
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PR Failure -- Again!
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by W7WIK on August 21, 2004
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There was a short blurp (with some video) about ham radio on NBC (or maybe CNN) a few days ago. Showed some fat guy leaning back with his HT squaking on the table. I think CBS also showed something.
Ham radio certainly provided communications where it was needed and that is commendable. That's what ARES is all about. I, however, think that the media was balanced in its coverage. The media was correct in focusing on the victims, not in glorifying a few hams.
73,
Marco, W7WIK
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PR and Marketing Amateur Radio
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by W7NWH on August 21, 2004
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We need to get off the Public Relations concept and more to a marketing one. Remaking our image and clarifying our 100 year old hobby, to give it the reverence it deserves.
I recently got to videotape K1ZZ at SEAPAC. His first comment out of the gate is the fact that we're all aging.. his number one priority is recruitment of new radio curious individuals.
The hobby is a difficult one to grasp quickly.. try to explain ham radio to a friend or neighbor and glassy eyes often result. You talk shortwave, or tech talk most nontech folks just tune out. As a marketer I see this as a challange!
I do agree with many on here that Amateur Radio has existed in a microcosm for the last 100 years. But I urge people to see the strong grab for spectrum.. much stronger then in decades past. The ARRL, has it's hands full with "legal" stuff. It taxes the organization heavily. My hats off to Haynie for "moving with the punches" in keeping a even keel and all at the ARRL for the effect they are having on the BPL front.
Marketing Ham Radio to a new generation:
1)Market ham radio to youth the way the kids want to see it not the way we do! RDF'ing, contest, science and tech. Feature "extreme" hamming - EME, DXpeditions, etc. Challange and adventure is always popular with youth! Talking on the radio.. sort of boring.. don't use this right out of the gate.
2) Create a national clearinghouse for images and video with a web portal for mainstream media access. EHAM is a great place for this??
3) Create a base of grassroots content contributors.. in other words, pick up that still camera or video gear and start shooting ham stuff! Shaky cam of that tornado blowing though, or maybe your latest homebrew project.. the tornado might end up on broadcast TV.. your homebrew project, maybe the internet!
4) Streaming media is all the rage on the internet, use this to our advantage. Young people like video and fancy flash enabled webpages.. give it to them!
5)Cross promotion... a good example of this is putting ham radio along side other kid friendly activites. Sports, computers and linux, backcountry extreme sports, in the first video for Icom I use a line from an employee in the booth.. "I'm into Jet Ski's, Video Games and Ham Radio" - This legitimizes the hobby and puts up a young guy in his early 30's saying he's "cool" and doesn't just sit in his basement with a mic at a desk!
6) Community Awareness - the problem we often have in demonstrations is the bore factor. Ham radio is something you can't get a flavor for in just a few minutes. But WE MUST get our point across in a minute or two. Stage stuff, simulated emergency tests, make presentatons to the public, short, sweet, to the point and honest. When people come up to me and ask what is ham radio? I usually tell them that it's sort of like fishing.. you never know what you'll get, it's a technical challange and we provide a much needed backup to the backup in times of disaster or public crisis, and it's a ton of fun! "goin fishin" is a good intro. It put's it into perspective as a plesurable hobby and one that someone can be passionate about!
7)Making News... on slow news days the local TV people are always seeking public interest stuff. Inventing "news" is nothing new. Hence the concept of a Video News Release. Creating ham events specically for this can be both fun and helpful in promotion.
I'm sure others here could add more ideas.
W7NWH
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RE: PR Failure -- Again!
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by KT0DD on August 21, 2004
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Sorry, I forgot to add one quick point and then I'm done... Why is it that almost everyone knows the term CB'er, but when you mention Amateur Radio or "HAM" radio, you more often get the same blank stare as you get at Radio Shack when you ask a technical question?
Answer: Movies like Smokey & the Bandit, Songs like the old "Convoy" by C.W. McCall etc. Publicity works, it just depends on how it's portrayed. We could do a better job AND improve our public image, and congressmen would be more apt to represent our needs vs the FCC in session. 73.
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RE: PR Failure -- Again!
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by K4JF on August 21, 2004
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For those saying it's just a hobby and not a service, you are saying that we can no longer justify our use of spectrum. That is simply not the case!!
But you are also admitting that you do not help with the public service, or you would know how extensive it is. It's all over, it goes on regularly, and the public - and especially Congress - need to know.
(It was funny to see them say "even" cellular wasn't working, when in a major disaster cellular is the FIRST to go out. And always will be, because of the nature of the beast!)
Don't sit back and say we're just a hobby. We're not. Go to work, justify our use of frequencies, and learn firsthand how vital Amateur Radio is to the public good. THEN you can help get the word out so we can stay in existance.
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RE: PR Failure -- Again!
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by WB4QNG on August 21, 2004
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While I completely agree that we need good PR lets face it there is not much to take a picture of and put on the air. News crews want to see action or at least some guy talking in a way a 1st grader can understand. What does a news team see. Some old fat men talking on a CB radio. If you show them the commnication vehicles they figure it is either an ambulance or part of the Red Cross, Salvation Army or some government agency. Having a guy saying that he handle 500 pieces of welfare traffic and ham radio is the only communication between the shelter and the rest of the world just isn't that interesting. Now if you take a picture of the Salvation mobile canteen and the people standing in line to get a meal and have the manager tell how many meals they have served. Now that is a human interest story that people can relate to. While we need the PR I don't know how we are going to get it. To the hams who are serving in the area. I just want to say thank you but I think that is the best you will get a thank you from a fellow ham and a write up in QST.
Terry
WB4QNG
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PR Failure -- Again!
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by AI4DG on August 21, 2004
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10pm coverage on Fox news in Tampa from Monday night:
http://www.hamclub.org
Too little coverage though.
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RE: PR Failure -- Again!
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by GHOSTRIDERHF on August 21, 2004
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Don't people get tired of always running around yelling the sky is falling, the sky is falling...
in this case its -- "they're going to take our frequencies" and "nobody undertands what a valuable service we do"...
You want to get more folks interested in ham -- drop the code.
You want to be uselful at emergencies -- then ask the local govt what you can do (if anything) during times of crisis - but be prepared for answers like - we need someone to man the 911 call center as a note taker or a map updater from midnight to 0400 ...
most govts simply do not need us and yes we have forced our way into some of these organizations and thendo nothing be get in folks way trying to do their real jobs as we set around drinking coffee doping radio checks with each other passing messages that were passed hours ago by the press in our jackets with the word COMMUNICATION on it...
Stop thinking that anyone outside of this ham community knows, cares, or even thinks what you do is special -- if it was then news folks would be coming to you instead of you calling them and trying to tell them your story...
and stop making up crap about how all comms were down except for yours -- some comms were down ... most were up --
and even when all the comms are down and HF is up -- SO WHAT .. what can you truly think you can do to help except send a whole bunch of worthless traffic... TO EACH OTHER.!!!!!
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RE: PR Failure -- Again!
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by KC5SAS on August 21, 2004
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quote->'ham radio... you mean CB or REACT??'
I mean REACT using Ham Radio.
REACT Teams have been busy assisting with EMCOMM in the affected areas by passing traffic on 2meter, 440 and GMRS repeaters and simplex frequencies. ARES and SATERN aren't the only games in town for Ham Radio Operators. REACT is out there getting the job done.
Steve
SELA REACT
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RE: PR Failure -- Again!
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by KG4YJR on August 21, 2004
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While some say that ham radio communications are not needed, I'd say they are still needed but maybe in a different capacity with a different mission than say 30 years ago. Forget the people with the "this is the way we've always done it" attitude. Let them praise and self glorify themselves but as others have said, keep them out of the way. As for it's usefulness, read this recent forum thread at: http://www.eham.net/forums/EmergencyCommunications/1548
Hey, the help provided by one individual made somebody's life better. If disaster ever hits close to home and the power and phone service is down and if I see my neighbor's house on fire or another elderly neighbor is having a heart attack from the stress and neither one has any way or resource to call for help, I hope there is an emergency net operator out there somewhere with direct access to police, fire or rescue that will hear my message and find the location to send help to and forward that information to the needed authorities. The police, fire department, Red Cross, power company, phone company, etc. can't be everywhere at every neighborhood, on every block to help everyone at once. So it's my opinion that there is still a need but the needs have changed.
73
Dave
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RE: PR Failure -- Again!
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by KC2MMI on August 21, 2004
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Actually hams did provide a unique service in the first 48 hours after the hurricane. According to network nooze in Florida (where I was) they accompanied the SAR teams who made the initial search for casualties inside EVERY structure in the affected areas. The ham operators were uniquely valuable:
1-Because SAR teams came in from all over and not all had compatible radios
2-Because central (police, etc.) radio dispatch stations were destroyed
3-Because police frequencies are limited and can't handle traffic that is 100x denser than they were designed for
4-Because SAR personnel have to keep their eyes and handcs full of other things, not radios
5-Because, frankly, a lot of cops and emergency responders have lousy radio skills. Like a lot of ham operators, they key down after they have begun speaking. Or they can't bother using phonetics. Listen to a local PD frequency sometime, you'll hear quite a mix of skill levels, and SAR personnel are not chosen for their radio skills. It is easier to send radio ops along with them!
Aside from all that...yes, Florida and National media (papers and TVNooze) did mention hams a couple of times in passing. I see a problem here, because frankly no one in government is going to stand up and say "Well, your government failed you. We hasd to call in amatuers of some kind, because we didn't have enough equipment to handle it ourselves." You've got to be one terribly brave politician to say that out loud. Preferably under a big sign that says "FALL ON SPEARS HERE".
The value of PR? Sure, some guys want brag jackets. But what happens when Joe Ham goes before a zoning board, or an arbitrator, and asks permission to put up a simple antenna? Forget about the big towers, think about the little hassels all the time. The arbitrator or board members hear "Some guy wants to put up ugly antennas to do something wierd" and the ham loses.
Now take the exact same case, but the people hearing the case say to themselves "Oh, HAM RADIO. That's what co-ordinated all the rescue activities after the world fell apart last year...Maybe this is a good thing to have around!"
Don't think the issues aren't being looked at. Get involved with your local ARES/RACES organization, and you'll find things *are* changing and people *are* working on the problems.
Amateur radio as a means of emergency communications MAY also be obsoleted within the decade. There are plans, quietly announced, to use reverse-911 on cell phones starting in 2005. Coupled with backup power at the towers, this means a cell tower could literally ring every cell phone within reach, directly and with no landlines, to distribute emergency information. Yes, the government and the cellular co's are looking at the failures of cellular systems and they are going to address some of them, specifically for disaster response, Amber Alerts, wx, and other issues.
And the overloaded/incompatible police/fire radio systems? Yes, the governments are working on that too. They're borrowing military technology from Raytheon and other suppliers, and deploying "racks" that can co-ordinate and integrate literally any resource that is available. All modes, all frequencies, cellular and landline and satellite as well.
There's not a lot being said, and things are being done slowly, but times ARE changing. If people aren't informed that hams are providing a service...they'll just look on us as another nuisance, to be zoned away.
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PR Failure -- Again!
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by WY3X on August 21, 2004
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Those who criticize for reasons of "ego tripping"
or "delusions of grandeur" fail to grasp the point
of this article. I speak from the point of a lifelong
emergency services worker, 5 year volunteer
firefighter and 20 year career firefighter afterwards.
It doesn't matter what line of work or volunteer
position you're in, everyone needs and deserves a
pat on the back now and then, with thanks for a
job well done, and amateur radio operators are no
exception.
I've seen it time and time again- hams spend time
away from their family, under uncomfortable
conditions, for the betterment of their community, to
provide communications necessary for the successful
mitigation of an emergency situation. Why not give
ham operators some of the PR they have worked so
hard for? Ham volunteers don't ask for cash (can't,
everyone knows you can't "ham" for pecuniary interest)
so what's wrong with giving hams a little free press?
When it comes time to justify our use of the
frequencies we like to call our own, copies of
positive newspaper clippings can't hurt our position
when it comes time to defend them.
I have no beef with our local newspaper or television
stations. Our local club gets plenty of good press
from both. We could not ask for a nicer bunch of folks
when the time comes to tell the public what we did to
help after incidents, from helping to run the local
marathon, to Field Day, to visiting hospital bound
children at Christmas. The press is there for us! But-
you gotta call them and let them know about what
you're doing, or they'll never show up to ask
questions!
73 all, KR4WM
Horry County, SC EC
Special thanks to Ozzie, K9OZI, our local ARRL PR rep.
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RE: PR Failure -- Again!
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by KC0ERG on August 22, 2004
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I've been thinking about starting a post similar to this one about a glaring deficiency in one particular program: The History Channel's Modern Marvels.
Our hobby would be a fascinating subject for their hour long show. They do a good job of getting the facts straight the vast majority of the time. It's a great show that's way up there on my TiVo's Season Pass List. It would be a great publicity piece for amateur radio for years to come since they show those episodes over and over.
Think about it. We, as private citizens, can talk around the world, across town, and even into space! Heck, we can bounce a signal off the moon to talk to someone.
We've designed and built our own satellites.
We run the ONLY failsafe communications network.
Modern Marvels is produced by Actuality Productions in Los Angeles, I believe. I'm researching an address.
Anyone up for a website collecting signatures and possible guests for the show?
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RE: PR Failure -- Again!
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by HAMDUDE on August 22, 2004
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Hamdude Quote, "What’s with the self-serving glory trip." You seem to have a limited understanding of what PR does for ham radio and therefore for all of us. 1) Public relations can build our profile in the news media and the local community. 2) Public relations is an economical means of promoting ham radio. 3) Regular media exposure legitimizes our work and enhances our reputation. How does this end up being self-serving?
KG6AMW
I stand by my previous post. Media exposure will do nothing to benefit our hobby except inflate a few egos. Isnt HELPING people the whole point of doing emergency work? Who cares if a camera is around when you do it? Media exposure is self serving to those who crave it so badly, they write articles about it on Eham. I get plenty of satisfaction by helping people in emergencies whether a camera or reporter is there or not. Its all about the feeling inside you get from helping that this is all about, not smoozing the media. Why do you need the media to legitimize helping people? I dont need a newsman to enhance my reputation, do you? Perhaps we need a "Smoky and the Bandit" movie for ham radio to get us "exposure"? We had a ham movie too...I believe it was called "Frequency". Did it bring masses to ham radio? I doubt it.
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PR Failure -- Again!
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by KE2IV on August 22, 2004
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Oh c'mon,
Do you do emergency communications for the right reason - or are you just looking for glory?
Who gives a damn if HR is recognized or not in the FL hurricane or tommorow's next disaster?
Did we hams do the job?
That's all that matters!
Oh, and BTW, hams had NO role in the initial WTC situation. it was too quick and too total.
But we hams later proved our worth in the post-attack rescue/recovery. And, we never sought glory - just did our job.
[AND I KNOW THIS BECAUSE - UNLIKE MOST OF YOU I TRULY AM A WTC SUVIVOR ---AND, ALSO, QUITE FRANKLY, I'M SICK AND TIRED OF HEARING YOU "WOULD'VE OF BEEN THERE" FOLKS TRYING TO REWRITE HISTORY! DOING SO, YOU SOUND LIKE A BUNCH OF THOSE "SWIFT BOAT LIARS" THAT "W" HAS HIRED!]
GO JOHN, GO JOHN, GO JOHN.
goodbye george - you lying SOB!!!!
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RE: PR Failure -- Again!
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by N6AYJ on August 22, 2004
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I would like to try to re-state my position in a different way. When an organization embarks on a PR campaign, you inevitably get the "tail-wags-the-dog" effect. That is, the PR campaign begins to drive the organization, rather than the other way around. The PR campaign makes everybody in the organization so self-conscious that they're constantly worried about the PR effect of everything they do, rather than just concentrating on, and enjoying, the activity itself. It really screws everything up.
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RE: PR Failure -- Again!
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by KA2DDX on August 22, 2004
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I too am old fashioned but WE NEED PUBLICITY!
A year ago, I visited family in Los Alamos, N.M. and visited the areas burned out by the huge fire that swept the southern rockies and part of the town itself, several years ago. No one I spoke to had any clue about the great job the local amateur radio community did with communications during this awful disaster.
We need publicity because we need publicly contended resources, i.e. radio spectrum. We need as much publicity as we can get and with it we could probably do more in the area of public service than is currently being done.
Most people (non hams) I talk to are surprised we still exist. They are surprised anyone could still be interested in the things THEY think we are interested in. When I mention things like moon bounce, ISS, digital communications, etc., etc, I get a surprised reaction. We need to toot our own horn as often as possible, that's all there is to it. Times are changing and, in fact, have already changed.
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RE: PR Failure -- Again!
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by KG6AMW on August 22, 2004
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Quote, "the PR campaign begins to drive the organization, rather than the other way around. The PR campaign makes everybody in the organization so self-conscious that they're constantly worried about the PR effect of everything they do, rather than just concentrating on, and enjoying, the activity itself. It really screws everything up." I find that very hard to believe. I've worked for corporations and government agencies for 30 years and PR was always just a routine matter. The PR people would stop by, ask a few questions, take some notes and that was the end of it and on to work.
KG6AMW
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RE: PR Failure -- Again!
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by N6AYJ on August 22, 2004
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KG6AMW, I have worked in a number of organizations that were pushing a PR campaign, too. I think you would find that the answer to the question "Is the PR campaign wagging the dog?" will be different depending on whether you ask it of the rank-and-file guys in the trenches or the PR guys.
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RE: PR Failure -- Again!
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by N6AYJ on August 22, 2004
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I am going to try this a third time:
Did John and Horace Dodge need a PR campaign? Hell, no! Everybody knew they made the best low-priced car simply because they did unarguably make the best low-priced car. I would call their limited advertising an "anti-PR" ad campaign. It was deliberately understated in order to retain credibility, and that credibility fed on itself.
Did Art Collins need a PR campaign? Hell, no! Everybody knew he made the best radios simply because he made the best radios. He, too, could use deliberately-understated advertising because that reinforced his inherent credibility.
Hams also need to use an "Anti-PR" PR campaign.
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RE: PR Failure -- Again!
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by KG4YJR on August 22, 2004
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From HAMDUDE:
>>>We had a ham movie too...I believe it was called "Frequency". Did it bring masses to ham radio? I doubt it.<<<
Have you seen the "Archie" ham radio comic book put out by the ARRL? Somebody must have gotten somebody drunk or somebody's relative convinced the league that it would be a good PR gimmick for ham radio.
It can only be described with two words from the truly famous and wise comic book personality Charlie Brown: "Good grief!"
73
Dave
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RE: PR Failure -- Again!
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by KA3RFE on August 22, 2004
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I don't think a "PR campaign" is the issue here. The issue is that there is an opportunty to give the general public an idea that hams are part of the efforts in the total response to Charlie and some one could try to inform the news people of the unsung volunteers who've been involved with this hurricane long before it even made landfall.
A sound bite, for instance, wherein a correspondant doing a story on the recovery efforts could make mention of this. "While telephone and ceellular are still out in many places, amateur radio operators are helping to provide essential communications for government and disaster relief agencies" with a video shot of a temporary station busy with traffic. Is that too much to ask? It's not pupmping somebody's ego. The hams don't even have to be speaking with the news guy; that's where the PR rep comes in to feed the newsie the correct background information to keep the story straight.
This is straight news, not a PR campaign.
73, Pete KA3RFE
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PR Failure -- Again!
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by WIRELESS on August 22, 2004
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I really don't get this thread. In order to get good PR, hams would have to do something significant enough to get it. What is it that hams do that should get them all the attention hams think they deserve. I am a ham and I hear nothing but a few hams here and there doing virtually nothing which falls into the catagory of "benefiting significantly to the general public". If I don't hear it then I doubt anybody in the general public is going to hear about it if it exists.
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RE: PR Failure -- Again!
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by N6AYJ on August 22, 2004
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What the "pro-PR" guys' argument boils down to is, the general public is too dumb to understand how good ham radio is unless we dumb the message down for them and hit them over the head with it. But in the process of doing so we would dumb down our own hobby by appearing to make a virtue of appealing to the lowest common denominator. Face it, we're a bunch of radio geeks and we're proud of it! Why should we expect the general public to validate our existence?
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RE: PR Failure -- Again!
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by GHOSTRIDERHF on August 22, 2004
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WIRELESS -
I think you hit the nail on the head ...
Everytime there is one of these "There I was -- saving the world while all the other comms were down" bullcrap stories I ask -- "ok what did you do that either significantly helped the community or local govt - and how were you the only one capable in this modern age of technology to have the equipment to do it?"..
and the answer always comms back with that I don't understand the importance that hams have played and that people like me are the reason that ham is failing, etc etc...
No one ever give hard facts and numbers -- why -- becuase there is none. Some old guy sitting on his porch talking via HF to another ham is NOT helping the community...
The basic fact is that there are so many more robust redundant comms paths then HF that even if they ALL go down for a little while -- the fact is that HF still is of little value...
And if you ask the cell phone and landline folks why all their comms were down they will tell you they were only down in some spots and only for a very short while until backup generators kicked in, etc etc..
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RE: PR Failure -- Again!
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by AI4DG on August 22, 2004
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"And if you ask the cell phone and landline folks why all their comms were down they will tell you they were only down in some spots and only for a very short while until backup generators kicked in, etc etc..."
A lot of cell sites stayed up. They have nice signals and everyone's cell phone gets lots of single bars. But you can't dial or receive calls. It's the infrastructure from the cell site back to the switching and landline network that died. And not just right after the storm.
I spent all day yesterday clearing trees from people's homes, driveways, cars, and power feeds. Not once was I able to place a cell call all day from that area. Some people were able to on a hit-n-miss basis. The only working power I found was two traffic lights in downtown Arcadia, and I'm not sure that they weren't just on a generator since nobody in the surrounding area had power. And this is on day 8 post-storm. I assure you that the people and areas affected by Hurricane Charley have a long, long way to go to recover.
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RE: PR Failure -- Again!
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by N6AYJ on August 22, 2004
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The best public relations Art Collins ever got was totally unsought when, at age 15 and licensed as 9CXX in Cedar Rapids, Iowa, he was able to keep in touch with the MacMillan Arctic Expedition in 1925 when nobody else could. A local newspaper reporter heard about it, visited his shack, and put the story on the wires, where it became front page news.
The best kind of public relations Dodge Bros. ever got was also totally unsought, when:
In WWI, General Pershing was riding in a Dodge Bros. ambulance when a mine exploded directly beneath it and was rather impressed when the shrapnel did not penetrate the chrome vanadium steel forming its body (he thought he would have been killed in any other kind of car). Then when Pershing was ordered by Pres. Wilson to pursue Pancho Villa into Mexico, he insisted that only Dodge Bros. cars be used because he thought they were the only make that could stand up to the harsh operating conditions they were going to face. His said insistence became front-page news.
In 1915 the Los Angeles Times had a contest to see if anybody could drive a car across Death Valley in the middle of summer. Several people tried it and died of thirst when their cars conked out. The first guy to succeed drove a Dodge Bros.
Between 1922 and 1924, the famous naturalist Roy Chapman Andrews wrote a series of articles in the Reader's Digest about his trips into Mongolia to find dinosaur fossils and fossil eggs (the public was utterly fascinated by this new discovery). He repeatedly mentioned in the articles how the Dodge Bros. was the only make of car he would use. Dodge Bros. did not solicit this publicity in any way, and the public knew it. Andrews did it simply because he so geatly appreciated having a car available that could survive the trip.
The best kind of public relations is that which is unsought.
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Remember it's a business like any other!
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by W7NWH on August 22, 2004
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A fact, all "entities" be they business, or in our case non-profit, have Marketing and Public Relations Offices. The ARRL knows this and is trying there best to get the word out. Underfunded.. yes, why.. because they have to spend tons of money on fighting BPL!
An industry leader recently told me and I quote: "I don't care if these young people get their licenses, what I care about is them being exposed to ham radio, so when I'm 70 years old and want to put up a tower, they'll say.. hey I remember Ham Radio and that guys alright with me..."
I think this is more to the point. The key word here is exposure. It's not to "dumb" down the the hobby. I'm quite confident there are enough "smart" young people coming into the hobby and aren't going to lesson it's pleasure. Our marketing message is generally soft, not topical (relevent) enough to a new generation. The fact we are "low tech" CW, SSB, etc. The fact that we are NOT connected to any other infrastructure. The marketing goal in seeing any supposed weakness is to turn it around into a plus!
I now realize all of Ham Radio comes down to a core group of about 100 movers and shakers that all show up at Dayton and discuss the future of our hobby. The ARRL, Owners of large chain stores, industry leaders and marketing folks... we forget sometimes that yes Ham Radio is a public oriented service, but it is also a sizable industry worth millions in sales each year. We are part of the BUSINESS of Ham Radio. When you see an ad in QST, money, research and time have gone into it trying to sway you out of your hard earned ham radio dollers. Most the time it works. Marketing works, advertising works and most of all it's integral to our hobby since the inception of ads in the back of the Handbook and QST way back to the beginning.
The future of Ham Radio is actually involves MORE strategic marketing, PR and advertising. Industry leaders want to increase the Amateur base over the next 5 years. Any business wants to sell product, and increase it's user base, It's only a matter of time till Ham Radio and electronic hobbies hit the mainstream.
John W7NWH
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RE: Remember it's a business like any other!
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by N6AYJ on August 22, 2004
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OK, how about this as a compromise: we issue a press release saying that the amateur radio community has seriously considered the possibility of starting a public relations campaign because they felt their message just wasn't getting out, but decided not to do so because they felt it would derogate from their primary purpose of providing public service, so they are just going to cross their fingers and hope that the press picks up on their story.
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PR Failure -- Again!
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by KG4PIL on August 22, 2004
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I was set up in a shelter here in Eastern North Carolina during Hurricane Charley and I think the way Hams operated during the storm were greatly appreciated by the Red Cross and the people who came to the shelter. I think mainly because the information coming from the radio from other hams throughout the affected areas were real time instead of the delayed info coming from the TV or their commercial radios. The crowd,which came mostly from the affected coastal areas, were around my dual bander instead of the TV. We had local info on the 2 meter side and all the counties in the affected areas linked to the EOC in Raleigh on the 440 side. Of course there was no media there but I got my satisfaction from the way the people,staff and guest, reacted to what ham radio provided for them that day.
Do I think that more PR would help our hobby? Certainly, but PR or not, I think us ham will continue doing what we do during times of emergency and be happy to do it.
de George KG4PIL
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RE: PR Failure -- Again!
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by NN6EE on August 22, 2004
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Gentlemen,
Eventhough PR does'nt hurt our "HOBBY" it kind of makes you wonder though "Does it really help?" Every year countless natural disasters occur within our own Country and Hams are out there willingly even RISKING their own lives for the Public-good, but how many times do city and county government entities give us the "royal-shaft" when it comes to fair and reasonable "Antenna height-restrictions"??? Here in Concord, Ca. our city's Mammas & Papas deem 30ft to be fair and ADEQUATE and we all KNOW most antennas perform optimumly at at least twice that height!!! Sure you can go thru the "Permit-process" but that's NO assurance that you'd be granted a permit and that's especially true here in Concord. We all try to help our fellow Americans in times of need with no qualms but do local governments remember our help? In most cases NO!!!
Jim/ee
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RE: PR Failure -- Again!
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by N6AYJ on August 22, 2004
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Hi, Jim! You know, I thing public service can take many forms. I really like the story Joe Walsh tells about how his father wasn't around but an elmer took an interest in him and helped him develop his technical skills. That's just as good a public service as ARES and RACES perform.
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RE: PR Failure -- Again!
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by NN6EE on August 22, 2004
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Hiya Uncle Billy!!!
Roger! But again getting back to the acceptance of DECENT antenna heights in the metropolitian areas like what I'm in here in Concord the damn city government is very anal!!! Especially the one "caveat" whereby I would have to poll my neighbors within a 400ft radius of my house and you know as well as anybody else does there's always that "ONE" individual neighbor who does'nt want his "visual-skyline" messed up by any HAM's aluminum or wire!!!
Warmest Regards!!!
Jim/ee
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RE: PR Failure -- Again!
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by KD4FUN on August 22, 2004
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TO: GHOSTRIDERHF
Everything I have ever seen you post has been negative in reference to A.R.E.S. Why are you involved in Amateur Radio? I have managed a few shelters here and there during hurricanes and I certainly kept busy enough sending sitrep reports to the Emergency Operations Center. Hurricane Isabel comes to mind. I manned the communications room in a Middle school which had an emergency generator which failed after about three hours. Cell phones did not work and no one deployed a portable satellite terminal....what was used was good ol HAM RADIO, VHF & UHF frequencies. The E.O.C. wanted updates on how many people were at the shelter, medical neeeds etc. We also provided communications on behalf of the Red Cross who had the operational responsibility for the shelter and the Salvation Army which provided the meals. No flashy badges or jackets...Being in Law Enforcement I have those already. Yes I agree that newer modes of communications have become the standard...but when all else fails, Amateur Radio is still there. I have been involved in FEMA and NRC drills at Nuclear Power Generating Plants and have utilized Packet Radio to send dosimeters reports back to the E.O.C. They had primary communications in place but wanted a functional backup system..we used VHF, UHF and yes..HF frequencies. The county which I serve appreciates our A.R.E.S support, we have recieved several large grants to purchase new equipment and we have an emergency communications trailer that the county provided.
You certainly dont speak for all of us, I think the military may have scrambled some nerons in your cortex..I also served in the military, defending my country. Lighten up...after all it's just a hobby!!
isn't it?? sheeeeeeeesh!
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PR Failure -- Again!
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by KI4CRA on August 22, 2004
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I can see both sides of the equation here. I myself just got back Friday from Highland Co. I helped some guys who were just about out on their feet. It gave me a good feeling to know that I had helped even in some small way,(i was there for 2 days). I was very well received, by the good folks of the Highland Co. EOC (Ben and the other Ben, Dave all you guys thanks). I received a hearty Thank you when I left, and that was a great feeling.
But on the other hand, maybe some PR would have been nice, as we received a request for 3 operators from Indian River Co. I was the 3. Having said that, maybe had we had a little more PR. we might have been able to supply 3 or more, who knows? I'm glad I could do what I did, that makes feel good inside. Do I want recognition for it NO!!! Who knows, we could debate this problem on this thread until the next hurricane hits, then we'd be back in the same boat again. there are both pros and cons to this situation. Just my thoughts guys. 73 and God Bless to all who have helped and continue to help.
Mark KI4CRA
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RE: PR Failure -- Again!
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by NN6EE on August 22, 2004
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Mark!
Congrats on your emergency accomplishments as nobody would try to take those away from you!!! But still the local powers to-be only look at the short-term and then all their collective "Holier-than-thou" minds GO BLANK and all of we HAMS are lumped in with CBers and that just don't get it, and not only that said they forget about us!!!
Jim/ee
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RE: PR Failure -- Again!
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by BILDER on August 22, 2004
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I see plenty of ham involvement in the community, and I am just getting started.
The local hams up here provide communications for many popular events in the area as well as assist local agencies when needed.
Last winter two small boys vanished in 20 below zero temps. The local ham club was able to provide a communications bridge between the various agencies that were helping in the search. Sadly, the boys had fallen into an ice covered pond and drowned. The Police Dept sent a letter of thanks to the ham club for their efforts and assistance in the search.So, yes, there is a need for hams in community service these days.
Hams will not save the world, but they can help. I for one find this a fun hobby that also doubles as a service to my community. That is a big reason I got my ticket.
In these days of budget cut backs in public service, hams will be called on more and more to assist with events and such that the local agencies cannot afford to cover any longer.
Marathons, walk for hope, bike races, red cross, salvation army, even a big event at the local church can benefit from our help.
Believe it or not, many local services (fire, police, state troopers, etc.) can't communicate with each other via radio. This was a big problem during the 9/11 attacks.
That is where we can fill the gap when the need arises.
Some public awareness would be nice. If the public were more aware, they could turn to the ham community during a hurricane for health and welfare checks rather than burden the police and fire officials.
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RE: PR Failure -- Again!
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by NN6EE on August 22, 2004
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Bilder!
I have no doubt that what you've said isn't true, but what irks the CRAP out of me and every other person that has done "Public service" for whatever reason the LOCAL POWERS-TO-BE forget about US!!! Man! If you have'nt experienced that then you came from another "Planet"!!! AGAIN, public service is admiralable but we have to also be rewarded for OUR self-less acts!!! All HUMANS want recognition!!! If you don't then you're not a member of the "Human-Race"!!!
Jim/ee
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RE: PR Failure -- Again!
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by BILDER on August 22, 2004
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Oh I know the feeling of not getting a nod when the time comes. Dont get me wrong there.
Happens all the time at my job. Bust my butt to make things work and someone else gets the glory. Such is life.
I am a new ham and still very "wet behind the ears" so to speak. I am sure I will get the same feeling you have in due time.
Just trying to hang on to that newbie feeling as long as I can....
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PR Failure -- Again!
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by K0RGR on August 22, 2004
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We have two very negative threads here - the first is the one that disparages ham public service communications as a bunch of fat old guys sitting around talking on HT's.
Well, they also serve who sit and wait. As I recall, public service work involves a lot of boredom, whether you're a ham or a professional. Those fat old guys may have driven down from Minnesota like 3 of our club members have for Charley, so they can sit in some hot smelly shelter for a couple weeks.
OK, you want to argue if they're doing anything valuable. I would wager that they are, because if they are not, I don't think that the authorities would allow them in the area. SKYWARN weather reports are not redundant. They are the verification of what the weather scientists have predicted, and they also report conditions that the radar can't see. Logisitcs communications between shelters and command posts are not useless, and sorry , the Red Cross radios are too limited for most of that. There are reports of hams using their repeater networks to replace portions of those advanced trunking systems that were blown away.
The next negative thread is the one that portrays hams doing emcomms as a bunch of 'wannabes'. OK, I too hope that the guy who sells those cops badges with ham callsigns on them gets lynched at a hamfest. And I believe we should all bring rotten tomatoes to throw at the guy who shows up with 6 HT's and the flashing light on his head. Yes, these folks need to be put back on their medication. But don't portray all of us who go out and try to help that way. Heck, I have a revolving light, too - comes in handy in parades and when storm spotting in real bad weather.
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RE: PR Failure -- Again!
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by NN6EE on August 23, 2004
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RGR???
I don't get it!!! There's for the most part total agreement out here!!!
You must be smoking some "BAD" crack!!! Our recognition is what's in question here not your mindless ramblings!!!
Jim/ee
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PR Failure -- Again!
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by WA2JJH on August 23, 2004
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Hard call. I live about 1 mile away from ground zero.
I Volunteered at the Salvation Army. However so many hams with professional dispatch experience filled up the roaster.
I live 3 blocks away from the Salvation Army. The guy in charge put me on a waiting list to serve.
He said there would be some investigation as to why I was not staion at the Salvation Army first.
He said they woule have to look into thier computer system about it.
There was much mass hysteria at first. I am one New Yorker that is very glad that other hams from all over the USA came to help!!!!
The bigger unfortunite story were all the brave Police,fire, amd EMS personel that walked into WTC, only to have the worst senerio happen.
That is how the News is. I do not think the best PR guy could have got any coverage for ham radio.
Yes, Ham repeaters were used(commandered) to handle much emergency traffic.
Within a week,many portable cell phone sites were erected to handle some emergency traffic.
The hams I met were great. Many were just visiting NYC. Many Hams had special EMS and other resue training.
It just seemed like the Hams just blended in with the Police, fire, and other emergency workers.
DO NOT GET ME WRONG.. Hams played a very important role. I have to say the social dynamic was people helping other people. Not ham radio comes in and saves the day.
As another poster said, virtue is it's own reward.
I do admit that the ham uhf/vhf repeaters played a great role.
However the average man in the street does not even know what ham radio is. Lots of ultra important public interest stories, DO NOT MAKE AIR. That IS because Hams doing public service side by side with Police/fire, does not sell AD time!!!!.
That is why the NEWS business stinks! I left after 10 years!
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PR Failure -- Again!
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by WA2JJH on August 23, 2004
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To sum it up. If your into... "Never mind the problem!
FIX THE BLAME!
I am quoting a TV executive news director, I had the dis-pleasure of working for many years ago.
I am a little more concerned of all the crap I breathed in for many weeks. PCB's and berrylium oxide, and that is just from the TV transmitters being vaporized.
Most TV transmitter enginners were hams at the transmitter complex that was called WTX.
That got very little coverage also. The men behind the scenes. Many got into broadcasting because of ham radio. Many found the FIRST PHONE easy after passing the EXTRA.
Steve N2SJ-SK you are missed! As well as to all those that worked in the windowless transmitter complex on floor 110. WTX RIP
I pitched the ham radio/transmitter engineers of 9/11 to PBS.....NO RESPONSE!!!!
Unusual that BBC radio wanted to talk to any NYC ham about 9/11.
Philip KA4KOE hooked me up with a BBC radio producer.
I was interviewed. They promised me a CD of the completed show! I am still waiting for the CD!
Who knows if it will make air! Should I care?
As N2SJ-SK would say ''FROM THE SEWER TO THE VIEWER....WE HAVE YESTERDAYS NEWS NEXT WEEK!
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RE: PR Failure -- Again!
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by KI6LO on August 23, 2004
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The really sad part of all this is the negative image (guess it could be called negative PR) that these sort of threads induce by all the bickering and finger pointing. I agree everyone has an opinion and has the right to speak their mind, but arguing with a faceless (and sometimes nameless) individual on a topic that no one's answer is right or wrong is downright idiotic. If anyone wants to promote ham radio, this IS NOT the way to do it.
Gene KI6LO
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RE: PR Failure -- Again!
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by N6AYJ on August 23, 2004
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Just can't resist telling about the last time I volunteered to perform "traditional" ham radio public service. One day I was having a short QSO on a local 2-meter repeater when the repeater owner broke in and informed us that he and his cohorts were going to provide communications for the March of Dimes Walkathon the weekend after next, and they needed volunteers. I live in a small town and, quite frankly, I felt I didn't really have any choice but to volunteer or else "my ass would be grass" within the local ham community. So I did. The repeater honcho told me to report to the gymnasium of the local high school at 7:00 A.M. on Saturday, which turned out to be a very hot day. When I showed up, the repeater owner and his buddies (all a bunch of fat guys) were sitting around a table, drinking coffee and making small talk with the women volunteers from the March of Dimes. The gym was nicely air-conditioned. The repeater owner said, "OK, 'AYJ, go out there and walk with the participants and report back to us." So I did. Nobody offered to give me lunch, a Coke, or anything else. I had to buy my own lunch and drinks whenever and wherever I could find them. I don't really think my participation served any useful purpose. At the end of the day, hot and exhausted, I reported back to the high school gym and noticed that the repeater owner and his buddies were cool, calm and collected and still making small talk with the March of Dimes ladies as they sat around and drank free Cokes. Nobody thanked me, or even talked to me, for that matter. The following Monday an article appeared in the local newspaper which mentioned the names of the repeater owner and his buddies, but not the names of those of us who did the grunt work.
NEVER AGAIN!!!
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PR Failure -- Again!
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by K0RGR on August 23, 2004
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EE - as a matter of fact, I thought I deleted that post before I hit the enter key - it was pretty late last night and I didn't think it made much sense either, but since it made it anyway, I'll stand by it.
I wasn't criticizing you or your 'uncle' in particular, but I do disagree with your opinions about public relations. Ham radio does deserve to get mentioned in the news when it is appropriate. We need more volunteers, not less.
There are several threads that pertain to this topic on eham right now. If you read them, you will see what I'm talking about. There are open attacks on both ARES and MARS.
As for everybody here being in agreement, I think not. I guess you're mostly talking to yourself.
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RE: PR Failure -- Again!
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by KC2MMI on August 23, 2004
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To N6AYJ-
When you say "Never Again!" please consider that you were mistreated by one repeater operator. Not ARES, not ham radio, but one operator.
I have had the pleasant surprise of seeing some outstanding folks simply serve up "coffee &" for the entire roster, out of their own pockets. And sitting out in the same conditions as everyone else. And deploying ops indoors or out, depending no on seniority but on which ops needed the terrain (i.e. shelter) the most.
I've seen served groups pass out t-shirts and comp everyone for lunch and bbq. And even send back wrapped gifts (paperweights, literally<G>) for every op that worked an event.
Sure, these are the little things but the little things count. Even the ARRL EMCOMM courses (free to ARRL members, online emergency communications training paid for with a grant rebate for now) and the NCS procedures emphasize THANK EVERYONE WHEN YOU ARE DONE.
It makes a difference.
There are some rare fine hams with great people skills, and some of them have made a lot of people feel wanted--rather than used. Don't assume they're all as numb as the folks who turned you off.
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PR Failure -- Again!
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by KN4LF on August 23, 2004
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The only plausable and legitimate reason that we have to use and abuse, fight and argue daily with each other on billions of $$$ of frequency spectrum is emergency communications!!!
Therefore our emergency operations during disasters situations must be publicized. For some reason though like the recruitment of young intelligent people into our hobby, we fail miserably at showcasing our emergency situation skills and capabilities.
Many local, state and federal government organizations have no idea of our emergency communication capabilities. Even more stunning is that many have never even heard of us!!!!!
By the way I was a registered weather observer here in the Tampa Bay area of Florida with the NHC Weather Net, as well as a SKYWARN observer for NWS Tampa Bay, FL during the approach and passage of Hurricane Charley. During the NHC net operations we suffered withering, endless, intentional, malicious interference. It was so bad that one net control station QRT'ed in utter frustration. At one point some lunatic even turned in a false report that the Hardee County EOC was destroyed and on fire with large loss of life.
It was both shocking and shameful and a true showcase of how our society has degenerated into a mass of incivility and insanity.
73,
Thomas Giella, KN4LF
Plant City, FL, USA
http://www.kn4lf.com/kn4lf5.htm
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RE: PR Failure -- Again!
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by KT0DD on August 23, 2004
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Quote:>Amateur radio as a means of emergency communications MAY also be obsoleted within the decade. There are plans, quietly announced, to use reverse-911 on cell phones starting in 2005. Coupled with backup power at the towers, this means a cell tower could literally ring every cell phone within reach, directly and with no landlines, to distribute emergency information.
This won't do any good if a catagory 4 or 5 tornado or hurricane or a fire takes out the cell towers. Then out comes the "GO" kit, string a little wire, hook up your battery, generator, or whatever and voila, you're on the air, and probably alot sooner than cell companies would mobilize portable towers. 73, Todd
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PR Failure -- Again!
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by KC4ZGP on August 23, 2004
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The Red Cross helped people!? Yeah, right.
If hams were in the area, were they of use?
Kraus
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RE: PR Failure -- Again!
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by KC8VWM on August 23, 2004
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Most news agencies tend to focus and usually report the "volunteering" aspect rather than focus primarily on Amateur Radio in itself.
Reporters usually look for a story that pertains to the entire "community effort" taking place after a local disaster.
People helping people... scenerio.
This is why volunteering hams don't get the full spotlight - they are usually factored in as "part" of the volunteering effort. Not the main story.
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RE: PR Failure -- Again!
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by NN6EE on August 23, 2004
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Yah Billy I hear ya!!!
I volunteered to be stationed over at Oakland Technical High School the day after the "Loma Prieta earthquake of 1989" helping out all of the homeless people in the local area and eventhough we did a 8 hour stint the damn RED CROSS did'nt give us so much as a "Thank you" or a "Job well done!". So piss-on 'em!!! Not giving the participating Hams at least some recognition can come back to bite them in their "non-profit" BUTTS!!!
Jim/ee
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RE: PR Failure -- Again!
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by W1RFI on August 23, 2004
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Did their failure to thank you take away from the good you did? If not, why would you want to take that good away by not repeating it the next time you have the chance?
Ed Hare, W1RFI
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PR Failure -- Again!
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by KE4KVW on August 23, 2004
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I think when I HELP anyone I do NOT need nor expect thanks from them,being able to HELP is thanks enough.After all,it could be me NEXT time and someone else will get to feel GOOD about HELPING me because it is what we should do without doing it for the pat on the back.The gratificatin should come from helping our fellow man not the PAT on the back.The whole world is looking to get all the credit for doing something GOOD when it is just the RIGHT thing to do WITH or WITHOUT getting ANY GLORY!73's & God bless,ClaytonKE4KVW
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RE: PR Failure -- Again!
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by N6AYJ on August 23, 2004
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Ed, as I said, I didn't really think I did any good. If I had really felt that I had helped anyone, that would have been totally different and I would agree with you.
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RE: PR Failure -- Again!
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by AE6IP on August 23, 2004
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Not to hammer the obvious, but the ARRL *does* put out a lot of PR, anytime it can find a ham angle to a disaster story.
I know that hams aren't going to like to hear this, but there's a reason why hams don't get much coverage: they don't do much. What we do during emergencies is useful, but it's rarely more than a tiny part of the story.
So, ABC is going to spend 90 seconds tonight on World News, covering the latest wild fire in CA. There are 5000 fire fighters and 8 hams involved. 12 homes burned down. 200 people are without housing. How much time do you think the ABC story is going to spend on the hams?
As to the 'pat on the back' versus 'pr' argument: If you think that it's fair that ABC talks about the 5000 firefighters and skips the 8 hams, then you're sense of proportion is in place. If you think the hams should have been covered, get into a different hobby.
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RE: PR Failure -- Again!
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by K5LXP on August 24, 2004
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Something I have failed to see mentioned in all of this banter is just how "PR" is obtained. Because ham radio typically is a small part of a bigger effort, it's easy to get lost in the noise. The news folks won't know about us unless we *tell them*. I don't mean "tooting our own horn" but communications in the form which they expect- a phone call to a reporter or editor's desk about an event, or even a formal press release. TV news stations are always looking for feel-good "people" stories, and even just filler spots for a few seconds between the weather and sports. Establishing a rapport with a few TV stations can go a long way towards establishing your club or ARES group as a credible and important source of information and interesting news stories. When I used to work for a commercial radio shop years ago we serviced radios for some of the local TV station's vehicles. They all had scanners, and right along with the PD and fire frequencies were the ham repeaters. Seems like we're not utilizing the full potential of the media by not communicating with them.
Mark K5LXP
Albuquerque, NM
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RE: PR Failure -- Again!
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by KC8VWM on August 24, 2004
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I tend to agree with Mark's comments.
However, I have on many occasions written and published articles in many national publications and I would like to share a few tips with the readers.
It might be worth mentioning that writing and submitting your own newsworthy stories to the repoter for publication is not out of the question. The more facts, data, photographs and suporting information you can provide to the reporter, the more likely they will become interested and accept your story for publication.
Your odds increase substantially if you submit your articles to local printed news publications. Television media is often more competitive and way more difficult to gain acceptance of your story.
Be sure you understand your target audience. There are basically three types of newspaper stories you can write:
1) Press releases - These are short and newsy style blips, for wide distribution.
2) Feature - more detailed, often with extended shelf life, but more limited circulation e.g. for a single magazine publication. You need to establish whether the media is actually interested in the story before you start writing.
3)Photo story - photo with extended caption. This is more likely where you will see most Amateur Radio related stories in newspapers.
Journalists receive a huge amount of press releases, and many inevitably end up in the trash bin. To help ensure yours is not among them, here are some simple guidelines for writing good "press"
Use a strong headline and clear opening paragraph to capture the readers attention.
Think about your style - writing for the media is the opposite of writing academic reports. In press, you must start with your conclusions and then support your statement in the following paragraphs.
Separate the main news from any really technical information(which can be attached separately as Notes to Editors)
Research information should only indicate three or four important points. Back up these points with facts and figures. (Validate your story)
Ensure your press release covers the five essential questions - who, what, why, where and when?
Add a conclusion that outlines the main idea or theme of the story.
Keep your writing concise and simple (1 page ideal, 2 pages max) and no complicated radio or technical jargon.
Be concrete, factual and specific.
Don't qualify or hedge your results any more than necessary - avoid too much 'on the one hand','on the other hand', which may leave your audience feeling that your information is inconclusive and therefore not worthy of attention.
Similarly, saying things like "further research is needed" suggests you haven't reached a conclusion worth writing about!
Be clear on the messages you want to convey to the reader.
Quotes from individuals can help bring the story to life. ie "Those hams helped me to communicate with my dying grandmother who lives 2000 miles away." (My example is a little dramatic perhaps.. but you get the point. "Capture" the reader using personal quotes etc..)
Ensure your press release is clearly presented, and is branded with your club or local ARES logo. This will help establish and validate your identity with the reader. This method of branding in stories is very successful in gaining "public recognition" for your group.
TV news is a whole different story...
73
Charles - KC8VWM
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PR Failure -- Again!
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by HERTZ on August 24, 2004
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This silly thread has turned into a PR failure in itself. Any prospective amateur reading this kind of stuff will look elsewhere. The problem was NOT the idea of having some PR campaign,... but the way that we are arguing about it... we are nasty, opinionated, egotistical lil prats with callsigns.
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PR Failure -- Again!
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by KE4ZHN on August 24, 2004
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I live in Orlando Fl. and was hit pretty much directly by Charley. (100mph+ winds) I spent the time right after the storm helping my neighbors, and checking to be sure everyone was ok and doing what I could to help. Had I needed to pass heath and welfare traffic on the air I certainly would have.
I was much too busy helping the people in my neighborhood who were without power and maybe in trouble. I supplied one neighbor with some emergency generator power. If I had a bigger genny, I certainly would have plugged in more. I also assisted a neighbor who wasnt even aware how to properly operate a generator. I saved this same neighbor from potential disaster because they were not aware of the danger of running a generator in a closed garage thats attached to the house! These people could very well have died as a few others did throughout the state from improper generator use.
I dont need an article in the local paper or a newscrew to vidoetape me doing this. My satisfaction came from helping my neighbors out and assisting them any way I was able to without seeking a pat on the back or an ego trip. I received several handshakes and thank yous from them. This is all I need. In times of disaster such as this...ego`s need to be left at home...do what you have to do to assist victims and help anyone you can, forget the news media hype! Lets face facts, ham radio is never going to be big news no matter what we do. Why cant helping people in times of need be enough for some? Leave the media hype to politicians and glory seekers.
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RE: PR Failure -- Again!
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by KC8VWM on August 24, 2004
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"I dont need an article in the local paper or a newscrew to vidoetape me doing this. My satisfaction came from helping my neighbors out and assisting them any way I was able to without seeking a pat on the back or an ego trip."
I believe the topic refers to the idea of how a group of volunteers should be effectively recognized for their efforts in assisting the public.
Our "interest group" effectively promotes our emergency service related activities in the media as a public awareness campaign for the purpose of serving the public's interest.
This is NOT to be confused with the idea of seeking media attention for personal gain or self interest.
Individuals seeking personal self-proclaimed "heroism" status for helping people in the community would clearly be another matter.
The message we want to deliver is, "We are a good group of people helping the community."
The message we DON'T want to deliver is, "We are superior communication specialists looking for media attention."
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PR Failure -- Again!
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by WA1RNE on August 25, 2004
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Failure? It all depends on what you, as a person consider a failure to be.
I contributed my services as a ham to what was our Civil Defense organization in 1976, which then evolved as a town Emergency Management agency in the late 80's which is what is today. I contributed my time and expertise on a volunteer basis to the Town of Burlington, MA without much fan-fare or glory.
Contributing meant:
Running the EOC and insuring that a dozen towns in the metro-Boston area could pass emergency traffic between sectors to the state RACES EOC. For several months, we even took over as Area net control on 6 meters while the state EOC was under construction.
Taking phone calls from residents in need of emergency serices and passing them on to local Fire, Police, DPW, etc. Sometimes that would mean dispatching Public Works teams or Fire department personnel via commercial radio - not amateur.
Some of those calls included just simply listening to folks and offering reassurance that their needs would be met.
Running communications at a command post which included amateur but also local Police, Fire, Public Works on commercial VHF and UHF systems. Even our local North Shore Emergency Management organization ran it's operations on a commerical VHF high band channel, WHICH CONSISTED OF HAMS AND OTHER VOLUNTEERS.
The point is, it's a VOLUNTEER effort that integrates different local agencies that was both rewarding to me personally and worthwhile to the community. I MIGHT have seen my name in the local paper once, but I can't remember.
Ham radio will always be associated with being a volunteer service, which is a good thing. But unless you happen to be in the wrong place at the right time and you save someone's life (which we all would like to do) don't expect newspaper right-ups and glory days. If that's what you are after, you should consider being a firfighter, police officer or a paramedic.
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RE: PR Failure -- Again!
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by KE4ZHN on August 25, 2004
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KC8VWM- Well sir, recognition is fine if we get it. If not, it shouldnt discourage us from helping out anyway. I just cant help but get the impression that some hams (not all) are playing this angle for media attention to "glorify" our role in emergency comms. I certainly hope these are in the minority.
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RE: PR Failure -- Again!
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by AK4P on August 25, 2004
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The Weather Channel airs the program "Storm Stories" every night. Has anyone ever seen them interview a ham operator in one of their shows? It seems to me that there should be a few interviews of hams who were in hurricanes or tornadoes. How would one go about getting them to include hams in the series? I know there are hams working for the Weather Channel.
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PR Failure -- Again!
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by W4TAI on August 26, 2004
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I survived CHARLEY..... :)
I live right on the Port Charlotte North Port line and let me tell you. With 130 MPH winds whipping through my backyard, rain and trees bending from North to coming at me from the west it was scary. But because I am a ham I am, I am, I kept my HF on, kept my VHF on and after it was safe, went out to assess evacuations at the local hospitals. It was a war zone. It was nightfall, and you could not drive more than 15 or 20 mph. When I got to one of the hospitals, the whole top floor was destroyed. People were lining up in the ER and there was total calm in there. And there was a HAM.
As the hours of realty started setting in, the HAM's were your First Responders. The HAM's were the link to the world. FEMA needed us, Law Enforcement needed us, Mothers, Fathers, Grand Parents, visitors and kids needed us.
We do not need PR or a medal or any other recognition for doing what we do best, we got our recognition when we provided that vital transmission to a doctor, an EMS team, a Nurse, a Shelter to save a life.
Don't thnk for a minute that the victims of this storm don't appreciate us. They know who and what we did for them and they thank us from the bottom of their hearts. And don't think for a minute that FEMA and all the other Responders don't appreciate us. They do. We were their link to the community and surrounding communitites.
So for those of you who did not survive Charley, stop your moaning about PR. And for those of you who did survive Charley and participated in helping, THANK YOU, GOD BLESS YOU AND SEE YOU ON HF.
By the way, my 756 Pro took lightning during the storm and I got one freaking dandy burn on my mic hand. So if your as stupid as me to operate a radio connected to a 70 foot lightning rod then you will probably suffer the same burn that I did. WARNING, DO NOT OPERATE YOUR RADIOS AS A HURRICANE PASSES. IT CAN HURT.
73 to all and to all a Good Day.
W4TAI
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PR Failure -- Again!
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by WB2WIK on August 26, 2004
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This reply's pretty late and the divided camps between the volunteers who are anxious to help but would love some recognition for it and those who scoff at the volunteers altogether are pretty easy to see.
Nobody's right or wrong, here.
Those who are anxious to help should keep their operating skills sharp and be on the ready. Those who think it's silly don't need to participate. Helping others is its own reward, recognition or not.
But a lot of people, including a real lot of hams, have no PR skills at all. Of the hundreds of hams who helped provide Emcomm and other services at the Johnstown, PA floods more than 20 years ago (I was there for three days, it was a mess), I wouldn't have picked any of the ones I met or worked with to be on my "PR" team, had the press showed up to interview anyone.
It would be nice if each organized group had a spokesman (or woman) who is a trained and talented relations person, to speak on behalf of the group during events of any kind. IMHO, I think it would be best if that person weren't wearing a bright orange jacket or hat, and if he or she didn't have HT's hanging from his/her belt. Just a person, who looks good on camera and has a good speaking voice, and knows what to say, and what not to say, and can tell a compelling story about why amateur radio is good for the community -- in about 20 words or less.
WB2WIK/6
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Anti-PR Success -- Geeks Strike Once Again!
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by HERTZ on August 26, 2004
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W4TAI: "By the way, my 756 Pro took lightning during the storm and I got one freaking dandy burn on my mic hand."
Sorry to hear that. I hope it heals well and soon.
I agree that all the moaning and pointless bickering about the pros and cons of a PR campaign should stop. The negativity threatens to become an anti-PR campaign in itself!
Yet ... it was not wrong to present the idea for open discussion, as Gordon did. Unfortunately, as in many un-moderated discussions, things quickly get out of hand. Examples of the anti-PR being waged by memeber of our own camp begin by antagonizing the target audience. Take just two comments by independent "contributors" to this discussion thread:
"..., if the *average couch potato citizen* had to choose between internet service, reality TV, The Simpsons and Football via BPL, versus the guy next door with a huge tower and antenna..., then BPL wins everytime."
And why shouldn't BPL win, if the guy next door with the antenna just called me the *average couch potato citizen*? Who does he think *he* is anyway, with those ugly metal structures in his yard? Like some kind of super-human race with the right to erect ugly structures around our neighbourhood? Go BPL, Go!!!
The second sterling example of negative PR, from another "contributor" to this discussion:
"...the general public is too dumb to understand how good ham radio is unless we dumb the message down for them... But in the process of doing so we would dumb down our own hobby... Face it, we're a bunch of radio geeks and we're proud of it! Why should we expect the general public to validate our existence?"
So we are calling "the general public" *dumb* and we are implying that "our hobby" is far too much for *them*. The author of this sterling commentary shall remain unnamed, but MAAAAAN, YOU SURE ARE A GEEK!!!
Now, please don't generalize to that extent...not all of us amateurs are geeks! If you met ME on the street and I didn't have any radio gear with me, you would probably think that I am one of those "dumb" members of your "dumb general public", you simply could not tell the difference.
Well, my friend, I happen to be part of the general public AND a ham too. And I am proud to be both. Punto! And yes, I am hereby invalidating your existence and de-moting you to the realm of Geeks where you willingly put yourself, as you are certainly worthy of waging an anti-PR campaign on everybody's behalf!!!
Note I did not bother with names or callsigns because my intention is not to cross anybody, but PLEEEASE, does anybody seriously think that we are going to attract newcomers with an invitation that starts "GEEKS NEEDED FOR HOBBY WITH UGLY METAL STRUCTURES, DISLIKE OF DUMB GENERAL PUBLIC REQUIRED"???
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RE: PR Failure -- Again!
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by W4TAI on August 26, 2004
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Just a NOTE:
THE EOC in Punta Gorda Florida officially secured from RACES/ARES emergency operations at 1700 hours EDT.
The sad part of this is that good operators are leaving us after forging a friendship over the last 2 weeks.
The joy of it all is that HAMs from all over came to help and didn't need a PR person to promote our hobby.
The primary repeater was the Peace River Repeater (147.255) and the secondary repeater was the North Port ARC (147.120).
And trust me, the accolades were flowing. There is your PR. The good job guys.
God Bless them all and God Bless all of the agencies that are working tirelessly to get the area back to some sort of norm and thanks eHAM.net members.
W4TAI
Webmaster for the North Port Amateur Radio Club
http://www.northparc.org
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PR Failure -- Again!
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by KB7LYM on August 29, 2004
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During a disaster I will help anyway I can. Sorry to say I don't need any articles to say how brave and how hard all those AMATEUR RADIO OPERATORS ARE. I don't need any medals,certificates that hang on the wall of those that like to show them of .
You must remember its not for your own glorification but for others. If you know you did a good job ..thats rewarding enough.
Frank KB7LYM
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RE: PR Failure -- Again!
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by KC4NUS on August 29, 2004
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I wonder how long after BPL is in place and has caused its damage to the Ham spectrum it will take for all the people who think PR is about the 'glory' to realize being the invisible to the public screwed amateur radio.
Personally, I am curious why the ARRL PR machine isn't running with this. Hams like to read the stories, but it the general public who has no idea we even exist. Even when we are sitting in front of them operating in a shelter.
I am not interested in glory. I am interested in there being an amateur radio spectrum for the kids I introduce to amateur radio and for my wife and I to use until we go to room temperature.
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RE: PR Failure -- Again!
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by AE6IP on August 29, 2004
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The ARRL PR machine *is* running with ham volunteer stories. To the point where their hyperbole has done more damage to ham credibility than any good it might have accomplished.
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RE: PR Failure -- Again!
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by KC4NUS on August 30, 2004
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AE6IP, if you would please cite where you have seen PR. I have searched, but the only place I have found it is on the ARRL web site. I would like to have sources other than just the ARRL which I can cite.
The last non-ARRL story I can recall on amateur radio which was not on a local level only was when an AP reporter wrote about how hams were helping out in the 8/14-15/03 Northeast blackout.
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RE: PR Failure -- Again!
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by AE6IP on August 30, 2004
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KC4NUS,
We are in agreement. ARRL *is* running with the PR, but no one else is picking it up. In other words, the ARRL PR campaign is failing, and has been, as far as I can tell, for years.
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RE: PR Failure -- Again!
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by N4EBC on August 30, 2004
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I didn't read all the posts but while at a food distrubition point a local news crew put a mike on my friend and proceeded to do a story on the Red Cross and how Ham radio was helping with there communications and getting the food to the people.
Now I don't know if it got aired beacuse of the power issues and not having access to the local news channel but my guess is that it did get a blurb.
She interviewed me and a few other Hams that were there so we tried to get Ham radio on the news.
It was hot we were sunburned but we were doing good work providing communications for the Red Cross.
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RE: PR Failure -- Again!
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by KC4NUS on August 30, 2004
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yeah, I don't see how the ARRL preaching to the choir does amateur radio any good. We need positive PR which makes it on the state and national level of the general public.
I hope if the ARRL isn't sending press releases to the mass media, that the local ARES groups and clubs are. I'm sure a number of groups collected the points for mass media visitation on Field Day. They just need to remember to do it year round when an event happens where amateur radio is directly involved. Each press release may not create a news story, but it keeps the news desks aware amateur radio exists. As they see the pattern of where amateur radio is still providing service to the public, maybe they will consider it news worthy when amateur radio is a primary or supplimentary means of communication during a disaster.
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PR Failure -- Again!
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by K2NPN on August 30, 2004
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Yes Gordon, I have had those same thoughts many times.
I wonder where the ARRL is at these special times? The ARRL needs new hams and new members. I don't see any ARRL advertisments on TV or in national magazines. I do see ads for the Red Cross, Salvation Army, NRA etc but never never have I seen anything from the ARRL. The ARRL should capitalize with photos of hams in action to promote our hobby. Our dues are sure high enough!
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PR Failure -- Again!
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by HERTZ on August 31, 2004
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K2NPN on August 30, 2004: "I wonder where the ARRL is at these special times? The ARRL needs new hams and new members. I don't see any ARRL advertisments on TV or in national magazines. I do see ads for the Red Cross, Salvation Army, NRA etc but never never have I seen anything from the ARRL... Our dues are sure high enough!"
HMMMM, let's see...
*American Red Cross: Total operating revenues in fiscal year ending June 30, 2003 was in excess of $4000 million).
*Salvation Army: Total operating income in fiscal year ending September 30, 2002: $2500 million.
*ARRL: Total revenues and contributions for the year ending December 31, 2003 amounted to $13.3 million.
ARRL is imperfect, ...but comparison with Red Cross is a bit unfair, considering the asymmetry in financial muscle. Bottom line is: more bucks, more PR, more lobbying.
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PR Failure -- Again!
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by WA2JJH on August 31, 2004
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To some part, we have been replaced by the cell phone.
In the 1970's you used to see Ham-PR stories aired.
We where the only usefull with our 2M and 440 repeaters with 911 phone patch.
During the big storms HF also got the coverage.
Now we have satel links.
So you do not get the ""Local Hams do good""
The public could care less, as long as they got a cell phone.
This is just my opinion.
I do want to repeat the 9/11 hams really helped!
What bugged me a little, was that a DRUG REHAB got much press for feeding the workers. IT WAS A GOOD SOUND BITE. "bunch of drug addicts come in the help feed the workers"" Snappy sound bite fer sure!!!!
I guess it is hotter than dudes with ham radio's provided much emergency help and traffic handling.
Like what ED W1RFI said...you do it because you want to. The good act you did is not dimished.
MANY HELPED
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PR Failure -- Again!
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by WR8Y on September 10, 2004
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Well, we DO have a PR problem. But SOME people out there get it. This is from last week's MRT Bulletin (an online part of Mobile Radio Technology Magazine)...
Wavelengths
Amateur radio operators shine in crises
By Glenn Bischoff
September 3, 2004
It's common -- almost startlingly so -- to hear about total strangers banding together in times of crisis. For some unclear reason, basic human instincts governing compassion and charity that usually are suppressed by the dog-eat-dog world in which we live are unleashed when disaster strikes, and people who normally wouldn't even acknowledge each other's presence stand shoulder-to-shoulder to help those less fortunate, and often each other.
Such a scenario is playing out in Mobile, Ala., as Hurricane Frances bears down on the state of Florida. As you read this, a cadre of amateur radio operators are providing whatever assistance they can to those affected by the storm.
They are plying their craft at WLO Radio, the nation's sole provider of high-frequency ship-to-shore radiotelephone service, which it has been doing since 1948. WLO makes space available to an amateur radio club known as the Maritime Mobile Service Network (www.mmsn.org), which consists of 68 members who voluntarily monitor the 14.300 kHz band on a rotating basis from noon to 10 p.m. eastern time. The club was formed in 1968 by Navy Chaplain A.W. Robertson to handle phone-patch traffic during the Vietnam War and today still handles third-party traffic for military personnel stationed overseas, according to Rene Stiegler, co-owner of WLO.
When an event such as a major hurricane occurs, the club is "deluged with requests for information," Stiegler said. "It's usually ships at sea that are looking for the latest hurricane advisories and long-range forecasts."
Should one of the volunteers pick up a distress call, he or she connects the call via a phone patch to the U.S. Coast Guard; they also provide location information. "That frequency definitely has become a calling frequency for help, especially for vessels at sea," Stiegler said.
The service provided by the club is especially critical for smaller ships (under 300 gross tons), which are not required to have on board the Global Maritime Distress and Safety System. Those vessels generally place mayday calls over the 2182 kHz frequency monitored by the Coast Guard, but propagation challenges limit the effective range of those signals to 200 miles, Stiegler said. Ships beyond range of a Coast Guard receiving station then revert to the 14.300 kHz frequency, he added.
Stiegler said the club occasionally receives a distress call from larger commercial ships on that frequency, something he's not sure FCC rules allow. In times of trouble, that becomes a moot question, however.
"If you're out on a boat that's sinking, we're not going to turn you away."
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Coverage in Canada and Britain
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by VE0FK on September 11, 2004
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In Canada, I've noticed quite a bit of TV coverage regarding amateur radio and the Florida hurricanes, and even a several-minute piece on a local operator here in New Brunswick who is active in SATERN. The coverage may be sporadic, but it's glowing.
BTW, borrowed from elsewhere on eham ... link to a BBC programme on amateur radio operations and the 2001 terror attack in New York:
http://www.bbc.co.uk/radio4/factual/rams/sat1030.ram
Dave
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RE: PR Failure -- Again!
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by WQ6F on April 28, 2006
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As drastic as it may sound, I believe our image can be improved upon dramatically by one simple action. Immediately stop using the word 'hobby' either verbally or in printed form and especially in QST. I don't believe you will find 'hobby' as a descriptive anywhere within the FCC confines. It is still referred to as the 'Amateur Radio Service' and that is as it should be.
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