Beware Idiom Press!!

[VA3MW]

I have to admit, they are hard to get hold of. 

My Logitalker died after about an hour of use the first time.  I have been trying to get hold of them (phone, email, personal email, skype, etc.) and they are not the most customer savvy about keeping their customers informed.  Pretty frustrating as I can't just order the voice chip for a few bucks. 

May I recommend that they not publish their phone number or skype id if they aren't going to use it? 

[WH7DX]

Not happy.   Placed an order for 2 books a little over two weeks ago.  

I have called 3 times - left 2 messages and sent an email concerning the order.

Their service sucks.   There is no excuse for not calling a customer back within a handful of days or returning an email.

There is no notice on their website of them going out of town or anything.

DON'T USE THIS COMPANY.   GO SOMEWHERE ELSE.

I wish I had seen this before I ordered from them.