Visit the Yahoo group http://groups.yahoo.com/group/KG-UV_Commander/
for info on using the great (and free) Commander software.
I recently purchased a Wouxon KG-UVD1P dual band HT from Radio City. Trying to program the radio using the instructions in the manual was very confusing. I tried to return the radio, but was told a hefty restocking charge would be assessed. I obtained a programming cable and software, but still no luck. I continue to receive a message when trying to "write to" the radio that it can not be found. Any help will be appreciated.