>:(Greetings and salutations fellow hams, and any non hams who may wind up reading this as well. I am way beyond frustrated with this company that has the moniker NOOELEC they are out of Oscoda, Mi. I ordered a couple of items from them, namely;Ham it up V 1.0 RF upconverter for SDR, and, a TV301U DVB-T USB stick (E4000) with an antenna (such as it is) and a remote. This order was placed on the 7th. of March via PayPal, I received an email on the 8th of March thanking me for my order and if any questions please email. I received yet another email from NooElec on the 9th of March stating that my order has been shipped first class via USPS. I figured I would receive these pieces in a relatively short time, 3-4 days, 5 days tops. Here we are 10 days post ship date and I have yet to see anything. The post office generated a "tracking" number, which is all but useless, in person is just as bad.
I have emailed the company this past Sunday, have yet to hear back on that one, emailed them again today, nothing yet, I called the number listed, guess what? Got their voice mail. I am beginning to think that this is a scam, that these items can only be had by various other means, ebay, amazon.com,etc. I actually considered using amazon.com at first, it was while I was perusing the items that I wound up on NooElec's website. So I did a little digging, adding, subtracting, found I could save a few bucks by ordering direct from NooElec. Now, here we are damn near 2 weeks later and I'm no closer to my new toys than I was 2 weeks ago. It wouldn't be so bad if someone from the company would at least acknowledge I sent an email, or say, hey look, something happened, we had to recall, reship, rewhatever. I am almost to the point of saying the hell with it, going to paypal, and discover, canceling the order and have the funds put back into my account. I have given NooElec until 5:30 PM this Friday to come up with a satisfactory answer, after that, its too bad baby, PayPal, and Discover, you will be hearing from me .
Has any one else here in the ham/electronics community dealt with NooElec or any one associated with them? I am at a loss as to what happened, I have patiently awaited, watching the mail, checking the front porch to see if by some sort of ham magic that the package had arrived. But alas, its not to be, I will give them until the appointed time and day and then go from there. Hopefully I will hear something from them at some point, I don't know, I just don't know, and its frustrating the hell out of me. Again I am asking has anyone out there dealt with NooElec at some point in time, what was your experience like? Thank you all.
73 de Mark