I have had the same issue for the couple months (calls and email response).
I finally found Ray's Face Book and was able the TRACK him in a way. I even went to the extreme of calling around the town and try to determine if he moved away or what.
So here's the story----- Ray has been on vacation most of the spring and early summer.
He has move his shop to the opposite end of the building as shown on Goggle Earth next to the smoke shop.
Ray is a very busy man (active in the community)
I sent my amp to Ray last week for repair. I have talked with Ray a couple times this week already regarding the amp repair.
As others had said here already-----Ray's a one man band, and being Semi or very close to retirement. I would get what you need NOW while he's still in town. Unless someone takes over the business---- the writing is on the wall..
PS---- Ray hates foam packing chips!!