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Author Topic: LDG Electronics  (Read 12535 times)
N4UM
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Posts: 478




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« Reply #15 on: May 17, 2014, 07:24:13 PM »

I've always had good luck with them.  I own three of their tuners; a 100 watt tuner, a 200 watt tuner and a 1000 watt tuner. They repaired one, replaced one out of warranty at a very substantial discount.  I've always found them responsive and easy to deal with.
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NK7Z
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« Reply #16 on: May 17, 2014, 08:59:15 PM »

Same here, I have had the best of luck with LDG over a very long time frame...
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Thanks,
Dave
For reviews and setups see: http://www.nk7z.net
KC0KEK
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Posts: 144




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« Reply #17 on: June 07, 2014, 11:48:13 AM »

I bought an M-7700 meter a few months ago. I had a couple of questions, so I emailed LDG during business hours and had a response within minutes. Ditto for my follow-up question a couple of days later. Their YouTube video for setting up the M-7700 also was helpful.

I wouldn't hesitate to buy another LDG product.
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AC8PT
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Posts: 5




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« Reply #18 on: June 08, 2014, 06:44:36 AM »

I have 2 of their products and am happy with their function.  I emailed a couple of questions to them.  While their responses were prompt, they were also curt, didn't actually answer my specific question, and seemed condescending.
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KA5PIU
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Posts: 446




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« Reply #19 on: June 08, 2014, 09:06:40 AM »

Hello.

Customer service is a 2 edged sword.
If you call and expect an instant answer, they may suggest you email.
I worked at a 2-way shop and the receptionist would field calls.
I will tell you that a customer would not be happy if they got the bench techs.
The reason is that we did not want to deal with most of them.
We were there to repair the radios, fix the problems.
Call and demand to speak to a tech, and you might just get your wish!
With that said, what was your problem with this product?
Curt? yes, I was very curt when I was working at this one shop, I did not want to hear a long drawn out story, just the facts.
What was it doing or not doing that you feel needed a repair?
Great, you are a ham and know everything there is to know about HF, how does this pertain to an 800 MHz trunking radio?
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N4MJG
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Posts: 506


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« Reply #20 on: June 08, 2014, 01:46:57 PM »

I never have any problem with them they answer my email !

73
Jackie
N4MJG
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