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eHam Forums => Computers And Software => Topic started by: N4NYY on August 13, 2013, 01:44:52 PM



Title: LoTW cert on crashed computer
Post by: N4NYY on August 13, 2013, 01:44:52 PM
My laptop HDD crashed. I replaced it and re-imaged it, Everything went fairly smooth. Unfortunately, I did not retrieve any LoTW files. So I applied for new cert, and was sent an email that I have an existing one and cannot have overlapping certs.

I am awaiting further instruction from them.

The FAQ is kind of confusing as to what to do in the event of a computer crash or purchase of a new computer. I did this one before like 4 years ago, and cannot recall.


Title: RE: LoTW cert on crashed computer
Post by: W7TX on August 13, 2013, 03:40:00 PM
You can get a new certificate any time. You get your certificate from the lotw site. Just click on your account and then your certificates.  You can download them as often as you need to.  Its a tq6 so after installation, make sure you save it as a p12 for other computers or future problems.  You can only install the tq6 on one instance of lotw, but the p12 can be installed on as many computers as you have.  The only time you should get one from email is when you are getting your first one or renewing.  If you renewed you have to install it from tqsl cert on the same computer you used to generate the renewal request.  You can also renew anytime, don't wait for the cert to expire. Save your p12's in a safe place.  I have backups.


Title: RE: LoTW cert on crashed computer
Post by: AA6YQ on August 13, 2013, 03:41:44 PM
The instructions are here (http://www.arrl.org/TrustedQSL/tQSL-help/moving.htm), but they assume you made a backup copy of a .p12 file for each of your callsign certificates.

If you've lost your callsign certificates, explain that fact to the LotW Help desk, and they will issue a new certificate.

     73,

          Dave, AA6YQ


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 13, 2013, 04:41:20 PM
The instructions are here (http://www.arrl.org/TrustedQSL/tQSL-help/moving.htm), but they assume you made a backup copy of a .p12 file for each of your callsign certificates.

If you've lost your callsign certificates, explain that fact to the LotW Help desk, and they will issue a new certificate.

     73,

          Dave, AA6YQ


That is where I screwed up. Do not have the p12.


Title: RE: LoTW cert on crashed computer
Post by: W1VT on August 14, 2013, 07:30:22 AM
I recently had a hard drive failure and was able to recover the P12 from my backup--but for some reason it didn't work.  So I requested a new certificate and promptly received a new one.

Zack W1VT


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 14, 2013, 07:41:00 AM
I recently had a hard drive failure and was able to recover the P12 from my backup--but for some reason it didn't work.  So I requested a new certificate and promptly received a new one.

Zack W1VT

I have to do that. Do not have a choice. I was unable to recover. No biggie.


Title: RE: LoTW cert on crashed computer
Post by: N0IU on August 14, 2013, 07:58:54 AM
I made a P12 copy and emailed it as an attachment to myself. That way I always know where it is and it will be available from any machine anywhere at any time. A backup is no good if you can't get your hands on it!


Title: RE: LoTW cert on crashed computer
Post by: AA6YQ on August 14, 2013, 11:31:48 AM
I made a P12 copy and emailed it as an attachment to myself. That way I always know where it is and it will be available from any machine anywhere at any time. A backup is no good if you can't get your hands on it!

DropBox and Google Drive are also good, free places to retain a backup of your "callsign certificates" in .p12 form, your station location, and your log.

       73,

            Dave, AA6YQ


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 14, 2013, 03:09:18 PM
I made a P12 copy and emailed it as an attachment to myself. That way I always know where it is and it will be available from any machine anywhere at any time. A backup is no good if you can't get your hands on it!

DropBox and Google Drive are also good, free places to retain a backup of your "callsign certificates" in .p12 form, your station location, and your log.

       73,

            Dave, AA6YQ


They sent me a new cert. But I have not gotten to it yet because my dishwasher shit the bed. LOL. Working on that.


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 14, 2013, 05:29:08 PM
Got my new cert and all is fine.

Dave,

If I convert to DXlab from HRD, will all the worked/confirmed info move over in the export?


Title: RE: LoTW cert on crashed computer
Post by: AA6YQ on August 14, 2013, 06:38:47 PM
Got my new cert and all is fine.

Dave,

If I convert to DXlab from HRD, will all the worked/confirmed info move over in the export?

Yes. If you need help, contact me via aa6yq (at) ambersoft.com

      73,

           Dave, AA6YQ


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 14, 2013, 06:56:13 PM
Will do. Thanks.


Title: RE: LoTW cert on crashed computer
Post by: K3DCW on August 16, 2013, 02:45:48 AM
You can get a new certificate any time. You get your certificate from the lotw site. Just click on your account and then your certificates.  You can download them as often as you need to.  Its a tq6 so after installation, make sure you save it as a p12 for other computers or future problems.  

Exactly.  I don't understand why the OP was instructed to request a new certificate when you can always download your existing certificates in TQ6 format from LoTW directly (as long as they're not expired).  Maybe I missed something.  However, the advice to save the p12 is good, as you wouldn't be able to download your tq6 files if LoTW was down. 

In any case, I'm glad he got it worked out.

73

Dave
K3DCW


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 16, 2013, 05:34:42 AM
You can get a new certificate any time. You get your certificate from the lotw site. Just click on your account and then your certificates.  You can download them as often as you need to.  Its a tq6 so after installation, make sure you save it as a p12 for other computers or future problems.  

Exactly.  I don't understand why the OP was instructed to request a new certificate when you can always download your existing certificates in TQ6 format from LoTW directly (as long as they're not expired).  Maybe I missed something.  However, the advice to save the p12 is good, as you wouldn't be able to download your tq6 files if LoTW was down. 

In any case, I'm glad he got it worked out.

73

Dave
K3DCW

I did that several times, but kept getting the circle with the red line thru it. When they sent me the new cert, the problem went away.

One thing I am getting sick of is HRD. I have the last free version 38. My old computer had 36. LoTW download is not working with version 38. It worked fine with the last version. I have to manually download and manually enter. I am ready to move to DXlab.


Title: RE: LoTW cert on crashed computer
Post by: W7TX on August 16, 2013, 10:16:42 AM
The reason the tq6 wouldn't load is because it only works on one instance of tqsl. That is the one you requested it from.  Even if you are on the same computer if you reinstalled tqsl then you have to install the p12.  Everyone should save the certificate from the tqsl cert program and you should always be able to reinstall it. Just highlight the certificate right click save.  Should be the first thing you do after installing your cert. I keep a copy on every drive I have.  Anytime I reinstall the OS, I have to use the p12.  I thought you imaged your HDD and the original tqsl on it.


Title: RE: LoTW cert on crashed computer
Post by: N4NYY on August 16, 2013, 01:18:40 PM
The reason the tq6 wouldn't load is because it only works on one instance of tqsl. That is the one you requested it from.  Even if you are on the same computer if you reinstalled tqsl then you have to install the p12.  Everyone should save the certificate from the tqsl cert program and you should always be able to reinstall it. Just highlight the certificate right click save.  Should be the first thing you do after installing your cert. I keep a copy on every drive I have.  Anytime I reinstall the OS, I have to use the p12.  I thought you imaged your HDD and the original tqsl on it.

I had a recovery image. They do not send laptops with Windows or software anymore. When you fire it up, there is an imaging program that allows you to burn to DVD. Good thing I did not image later on, because that HDD crashed like the Titanic! LOL


Title: RE: LoTW cert on crashed computer
Post by: W7TX on August 16, 2013, 02:37:36 PM
When I read your first post, I was thinking you imaged your entire HDD, but since you just reinstalled Windows from the recovery thats why it gave you problems.  Glad your back up and running.   :)


Title: RE: LoTW cert on crashed computer
Post by: K3DCW on August 17, 2013, 04:40:31 AM
The reason the tq6 wouldn't load is because it only works on one instance of tqsl. That is the one you requested it from.  Even if you are on the same computer if you reinstalled tqsl then you have to install the p12.  Everyone should save the certificate from the tqsl cert program and you should always be able to reinstall it. Just highlight the certificate right click save.  Should be the first thing you do after installing your cert. I keep a copy on every drive I have.  Anytime I reinstall the OS, I have to use the p12.  I thought you imaged your HDD and the original tqsl on it.

That's funny, because I have TQSL installed on 3 different computers; Windows, OS X and Linux and have NEVER used the P12.  I've just downloaded the certs from LoTW and it has all just worked each and every time.  When I reinstall the OS, like I just did with my Windows 7 machine a few weeks ago, it worked just fine as well. 

That being said, I DO always make a p12 backup, but I've never needed to use it.

73

Dave
K3DCW


Title: RE: LoTW cert on crashed computer
Post by: W7TX on August 17, 2013, 07:34:09 AM
TQ6 doesn't work here on Windows xp, I just tried it with a fresh download from my lotw account.  Shows certificate error. Loaded the p12 ok. 


Title: RE: LoTW cert on crashed computer
Post by: K3DCW on August 17, 2013, 09:02:38 AM
TQ6 doesn't work here on Windows xp, I just tried it with a fresh download from my lotw account.  Shows certificate error. Loaded the p12 ok. 

Was that a fresh install of TQSLCert and Windows XP, or did you just try to load the tq6 file into an existing TQSLCert already containing your certificates?  The latter will produce a duplicate cert error. 

All I can say is I've downloaded and installed those tq6 certs several times into several different instances of TQSL with no problem. I don't even have the computer and TQSL install that I originally requested my certificate from and I can still load the tq6 with no problem when I download it from LoTW...as long as I'm downloading it into a clean/new install. 


Title: RE: LoTW cert on crashed computer
Post by: W7TX on August 17, 2013, 10:26:02 AM
I don't knows how this works then.  I just uninstalled my old tqsl on my backup machine and reinstalled 1.14.3 latest release and it still only likes p12.  If it works both ways that's great.  Why does tqsl generate the p12 if you don't need it?


Title: RE: LoTW cert on crashed computer
Post by: K3DCW on August 17, 2013, 10:38:17 AM
I don't knows how this works then.  I just uninstalled my old tqsl on my backup machine and reinstalled 1.14.3 latest release and it still only likes p12.  If it works both ways that's great.  Why does tqsl generate the p12 if you don't need it?

I can't say for certain, but I don't think the certificates are erased when you uninstall and reinstall a new version. I think the tq6 will only work with a completely clean install...like the first time TQSL is installed and ran on a new OS installation.  Since you've already installed those certs on that machine in the past, the p12 needs to be used.

Perhaps Dave (AA6YQ) can shed a bit more light on that. 

In any case, I'm glad the OP got his cert situation worked out.

73

Dave
K3DCW


Title: RE: LoTW cert on crashed computer
Post by: W7TX on August 17, 2013, 10:58:23 AM
Your right about the cert being retained.  I deleted it then tried to reinstall the one I download yesterday and it would not work.  I just did a fresh Win xp install on my main comp on the 13th but didn't even try to use the tq6 since it never worked before.  With xp going away soon I will try using the tq6 on the new win 8 installs and see what happens , but that won't be until winter.