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1  eHam Forums / Company Reviews / A day of extremes.... on: April 27, 2008, 12:44:10 AM
I am a customer and I will say that most Amateur Radio related companies do an outstanding job.  I work in Greenland and have things shipped here routinely.  The Military Postal system causes most of our delays in shipments.  Not the company nor manufacturer.  For me one company stands out.  Alpha Delta!  I put a good comment on e-ham and the company CEO responded and sent me a better antenna just because I wished I had purchased the better antenna.  Bottom line many delays are not due to the Originating company! So take a breath and relax.  Most companies want to keep you happy!
2  eHam Forums / Misc / CQ Magazine Blacklisted on: November 02, 2007, 01:51:20 PM
!!!!!!UPDATE!!!!!!

Dottie from CQ magazine called me today and offered an appology an the advertized price.  She has taken steps to ensure that nothing like this happens again.  CQ magazine has also sent a complimentary Callendar.

Again Thank you Dottie for making it easy to subscribe!

73'

AC0IV
3  eHam Forums / Misc / CQ Magazine Blacklisted on: October 30, 2007, 08:05:34 AM
I have been a subscriber for many years and sadly I find myself parting ways with CQ Magazine.  

CQ is raising it's price (no problem there) but offered a subscription with a renewal savings coupon that reduced the cost from $96.95 to $83.95.  I tried to renew getting that price on line and it was not available.  I then called CQ subscription services and asked for the better rate.  The person answering the phone sounded glib and said that the rate was only available via mail.  She did not care that I was remote in Greenland and that mail is problematic.  Seems to me that this ia a bad business practice.  They should work with the customer not give the customer a hard time.  

Because of this experience I will never subscribe to CQ again nor buy their products or magazines. I realy think they should rethink their priorities since it obviously is not the customer.
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