I can tell you have never worked with ham radio operators.. that THINK they are the only ones that exist... so lets blast 'em for not being their... and get impatent.. and demanding...
I have bought lots of stuff from them... and they have been the best.. in meeting the orders. So when you start whin'n about the service...your not getting... I begin to wonder if it might be the poster who is needing some cheese with that whine.
In defense of Bob... Jr. ... I have to say that if that is your DEMANDING attitude... I would refund your money for the defermation of their business... and NOT ANSWER YOUR DEMANDING ranting and ravings.