Back in the early 70's the store in Burlingame (no longer there; it was an old train station and the train still passed by) was the only one. One high school student was hired to work afternoons and Saturdays for a school year. I had that job in 1972/73. The company was Bob Ferrero, (K6AHV at the time; W6RJ now), the store manager and me. The store manager was a furloughed airline pilot and he was rehired. For several months HRO was just Bob and me.
Of course Bob is a big time DX'er. I'm told that he had a stroke and unfortunately isn't doing all that well. His son Robert, who ran the company for quite some time, was a little kid who came in some Saturdays. Every once in awhile a country would pop up that he hadn't worked. There was a TH6DXX with no rotator on the roof. I would get up on the roof with a wrench and a compass and point it toward wherever he said.
Selling a 2 meter rig involved finding out which repeaters the customer wanted to get on (and sometimes helping them decide), taking the rig out of the box, putting in the crystals and tweaking the transmitter on frequency with a frequency counter and a dummy load.
I have a lot of great memories of that year. Maybe I even sold you something!