I have really rever had a problem with AES as far as damaged/opened gear is concerned. In fact, all my gear(too much to count) has been ordered through AES. I have had a problem with their online ordering though.
I ordered a Brand new Grundig YB400PE in July. I asked them to E-MAIL ME THE GROUND TRACK NUMBER. I never got a reply. I ended up calling them and I was confronted with a rude salesman who appearently thought it was a great sin I committed when I asked him about the status of my order. I eventually got the ground track number, and I was happy.
Last night (9-9-03) I ordered a 17" thin duck for my VX-1R(purchased through them) and I asked them to send me a ground track number. Guess what? Today as of eight PM CST on 9-10-03, I have still not got a response. Earlier today(3:30 PM CST) I emailed them at firstname.lastname@example.org
to get this info, yet I get no response. Once I get that antenna, I am gonna raise 8 kinds of hell about this. I doubt it will do any good, but I. want to vent my anger at the careless staff at AES
I guess AES only cares about you if you order >$4000 in gear at one time. HRO here I come. At least they may care.
DON'T BUY FROM AES!
73's de John Bunyan, KB9OJS Amateur Extra