I recently purchased a Wouxon KG-UVD1P dual band HT from Radio City.  Trying to program the radio using the instructions in the manual was very confusing.  I tried to return the radio, but was told a hefty restocking charge would be assessed.  I obtained a programming cable and software, but still no luck.  I continue to receive a message when trying to "write to" the radio that it can not be found.  Any help will be appreciated.