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Author Topic: American Radio Supply  (Read 765 times)
KI4FAU
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Posts: 1




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« on: January 11, 2018, 02:51:02 PM »

Not very pleased with my recent attempt at doing business with American Radio Supply! Placed a simple order for a replacement antenna for my HT. Long story short, the item was marked shipped but never left the ARS building, emails were not returned when inquiring about and/or reporting the problem, and I finally had to file a PayPal dispute to get my money back almost 2 weeks later. Shady at best, definitely lazy about customer service. Proceed with caution! Just thankful I only had the $$$ of this small order tied up with them and not a high dollar order. 73 de W4EV
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KA4DPO
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Posts: 862




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« Reply #1 on: January 12, 2018, 11:11:12 AM »

Not very pleased with my recent attempt at doing business with American Radio Supply! Placed a simple order for a replacement antenna for my HT. Long story short, the item was marked shipped but never left the ARS building, emails were not returned when inquiring about and/or reporting the problem, and I finally had to file a PayPal dispute to get my money back almost 2 weeks later. Shady at best, definitely lazy about customer service. Proceed with caution! Just thankful I only had the $$$ of this small order tied up with them and not a high dollar order. 73 de W4EV

I had a similar experience except my order did eventually show up.  They print a shipping label and mark your order as shipped even though it is probably not even boxed.  I was ready to file a dispute through PayPal when my order showed up, that was almost 30 days after I placed my order.
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