Found his phone number here:http://www.3900club.com/mycustompage0017.htm
WA9SUE - Cliff: 2 way antenna switches, would like to have two. Call 608-625-4527
and in fact I just talked to him. I think you'd better think a little before you post this kind of stuff. At this point no one knows whether you are truthful, whether the damage was due to shipping, whether he or his family had an emergency, what.
It doesn't sound to me like you've done a hell of a lot to work this out. There are other methods more reliable than email, and "lost his phone number" is just pretty damn handy.
You've posted no documentation or links or anything else that uphold your end of the story.