Someone mentioned R&L in a HRO Atlanta review. Not sure why. But since it was brought up, here is my 2 cents given that R & L is in my backyard so to speak. I used to go there but have always found their staff to not be real friendly and personable. You can walk around the store for hours and no one will come up and ask if you need help. You can play or admire their demo radios and no one will come up and approach you. They stand ready and waiting at the counter to answer the phone and take a phone order.
As a salesman you're damned if you do and damned
if you don't approach. Lots of customers just got off work
and just love to
walk alone QEUIETLY and be touchy-feely with the merchandise.
BUTIf you approach SOME,
you're "hovering AND they say they feel like they are being watched as
a potential shoplifter" or they think that (in their minds)"
At the display radios a "Hey, holler if you need some info
or have a question" works with
NORMAL hams.(There's still a few, MANY,
MANY less since license restructuring!)
If you approach some hams playing with a demo
rig
you "Are pushing for a big ticket sale"LMAO! HAH! "big ticket sales are a joke because the
commission is SO LOW. On big ticket and most HF rigs,
"Employee Discount" less Sales Tax doesn't evencover
the markup and the costumer's price is cheaper.
No joke, ask in ham retail. That's the big ticket items.
Now,
TONS & TONS of money is made on Pre-Soldered coax jumpers, Jumpers for auto tuners (simple shematic in RTFM)
programming cables for rigs & scanners, rig to amp
control cables (LOL!),
dipoles,and stuff we nerds used to mkae ourselves........
not order it from E-Bay!!
73, Ken AD6KA
