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Author Topic: Texas Towers Disappointment  (Read 37629 times)
KB2HSH
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« Reply #30 on: December 06, 2014, 03:10:36 PM »

I bought a new Yaesu FT-817 a few years ago from TT. The price was unbeatable.

The first one that came flamed out in less than a week. I returned it, and received a new one a week later. I don't know what the hell the fuss is all about. Texas Towers has ALWAYS been very helpful and receptive to my queries and whatever....and anyone that knows me KNOWS that I can be an "alpha hotel" when rubbed the wrong way.

Take these complaints with a grain of salt. Hams are cheap and snarky. TT has always done right by me.

John KB2HSH
Springbrook NY
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SWMAN
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Posts: 642




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« Reply #31 on: December 07, 2014, 07:03:31 AM »

I totally agree with John HSH. I have been in there many times and I still go in there,I have never had a problem at all and everyone has always been friendly to me. I know that lots of places are a lot worse when shopping nowadays. Take for instance when shopping at Walmart, when checking out, most of the checkers don't even acnolige you even being there. Most don't even say hi and many don't even say a thank you when leaving. Very rude I think. Sometimes when I am leaving the checkout I will say your welcome. That is much worse for me to have to go there and shop just because of the non polite people who work there. I guess parents don't teach manners anymore to their children. So don't put down TT for being rude, lots of places are much worse.    73. jim W5JJG
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W5PFG
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« Reply #32 on: December 08, 2014, 05:40:20 AM »

I have visited the Texas Towers 3-4 times.  I've never had a problem with the staff.  The selection isn't as large as Wal-Mart but they have a lot of common items for new and old hams alike.  It's really a "hole in the wall." 
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KE5TJT
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Posts: 57




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« Reply #33 on: February 25, 2015, 01:36:01 PM »

I bought a 7800 from Texas Towers at an unbeatable price and that radio remains the only radio I own and it works perfectly and turns out is HIGHLY desirable because its the one made in Japan, not cheap China. Radio could be worth more now 8 years later than it was then. All they had to do was put it in a box and ship it to me but they did that perfectly and quickly.

I'm sure someone else's experience could be different but that's mine.
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KC2QYM
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Posts: 367




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« Reply #34 on: February 27, 2015, 06:55:44 AM »

From reading all the threads it seems to me that the guys at TT are tired, old, and worn out.  They probably don't like coming to work anymore.  Perhaps they realize that HRO is moving in and their local business will dry up.  They'll just remain an internet biz.  In my opinion, only the larger operations will succeed and consolidation is a natural effect of capitalism.  Everyone wants to be treated like a prince by the businesses they engage with.  When a business treats a customer like a lingering fly it's time for that customer to well...just fly away.   
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W5CPT
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« Reply #35 on: March 03, 2015, 04:51:30 AM »

From reading all the threads it seems to me that the guys at TT are tired, old, and worn out.

Nope - if you had actually dealt with the company you would know that.  And while some of them are mature with that maturity comes wisdom. Do you want to build your own antenna? Call and ask to speak to Gerald (the owner) who has built more antennas than you will ever use and has helped countless real hams build them over the years. When the big aluminum manufacturers would not sell small lots to individuals, Gerald bought and stocked in his warehouse all the materials so others could realize the antennas that no one would or could build commercially. He would spend countless hours calculating dimensions and techniques for other hams and there was never a charge or even a requirement to buy the aluminum from TT - thought they did because it was not available anywhere else.

  They probably don't like coming to work anymore.  Perhaps they realize that HRO is moving in and their local business will dry up.  They'll just remain an internet biz. 

They have for a very long time been basically an internet business. The store front was in an industrial area and was purely secondary to what started as a phone business. For hams that have been around any appreciable amount times all remember the blue covered newsprint catalog that would come mere days after you received your ticket in the mail. Gerald wrote a basic program that scoured the FCC raw data and then printed mailing labels to attach to hundreds and sometimes thousands of those catalogs.  Order from them and you got them four times a year. 

In my opinion, only the larger operations will succeed and consolidation is a natural effect of capitalism.  Everyone wants to be treated like a prince by the businesses they engage with.  When a business treats a customer like a lingering fly it's time for that customer to well...just fly away.   

Do me a favor and call HRO, Cheap Ham, AES or any of the other biggies and ask them what mast you need to hold the windload of 2 or 3 beam antennas and see what they say. While in an HRO talking to a friend who worked there he took such and call and he told the guy to call Gerald at TT.

In the interest of full disclosure I worked at TT for a number of years. I enjoyed going to work there although I did not bring home a lot of money but my station grew.  I helped a lot of new hams get started, older ones improve their equipment and everybody in between. 

Yes there were times when circumstances made someone unhappy. Show me a business where that doesn't happen. The folks at TT never let some thing like that happen without doing all they could to fix it. Didn't always work but they always tried.

I would appreciate if you would keep your comments directed at those businesses that you actually did business with rather than repeating what you read without any experience with the company.
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SWMAN
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« Reply #36 on: March 03, 2015, 07:06:14 AM »

CPT, I agree with you 100% about TT. I have been going in there for years and always enjoyed every visit. People who pre judge them should just call them sometime or stop by for a visit to see for themselves instead of just gossiping about what others say. 73 Jim W5JJG
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