HELP NEEDED FROM VK

[VK6NGS]

Hi im Grant vk6ngs.I bought a antenna from a well known US company and its falling apart,i have contacted the company and was told 2 months ago replacement parts had been sent.I havent recieved them and the company havent responded to my customer support ticket.Is there anyone in the US who could ring them for me and chase it up.I will email all details if someone is willing to help me.Cheers Grant vk6ngs 

[AH6RR]

Grant they could have sent it by slow boat and it takes that long to get to Hawaii form the mainland US. Also check with your Customs it could be sitting there too.

[VK6NGS]

Hi Roland.Larry w4ves rang them and they hadnt sent the parts.They have now said they have been sent and i should have them in 5-7 days.Monday is day 7.They are coming express ill give them 10 days then its name and shame time.Cheers Grant vk6ngs