Something else you might try is to be sure you have no offset, "+" or "-" and try TX on simplex. Listen on a second receiver if possible. If you have a vswr / power meter, put that in series too. Then you can see what is really going on. good luck.
Not to shoot you down, but that won't help with the problem he's having. It sounds like either a transistor switch in either the mike or the rig is shorted or that the mike wiring is shorted--in the mike or the rig.
See if you can borrow another mike--or try your mike on another rig. That will tell you where the problem is--the mike or the rig. Other than that, I can't guide you further, you'll have to either send it for repair or get it to a local troubleshooter in your area.