digipan help

[KD5FOY]

i am attempting to use digipan on a alienware m17 running win7 pro.
the problem is when i click the 'x' to exit the program, everything appears
to terminate normally.  however, when i attempt to start digipan again,
it can not open the com port, so i ctr alt delete, look at the processes
running and digipan *32 is still there. right click, select terminate
process does not end the process, the only way to clear digipan from
the process table is to reboot:-(  my user account has administrator
privileges.

any ideas??

tnx

larry
kd5foy

[K0BT]

Process Explorer might tell you what other modules and DLLs are loaded with the application.  That might provide some insights as to why it is hanging.  http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Under Windows 7, hung processes are very frustrating because you can "kill" them many times and yet they will not quit.  I've had some luck with doing a complete uninstall (Revo Uninstaller is helpful), followed by a clean reinstall.

Good luck.

Bob, K0BT

[KD5FOY]

tnx  for the tip.  problem solved.  wound up pulling out the usb-serial
cable and process died.  go figure:-)