Another good desperation contact I used last fall is
Scott Neader KA9FOX <email@example.com
Idiom's site says "Web Design and Hosting by QTH.com" which is owned by Scott. He can (or could) reach Idiom and was very prompt and helpful.
Note that Idiom's site still parades W9KNI as owner. http://www.idiompress.com/about.html
Online W9KNI says: "Idiom Press was established in 1982 in Deerfield, Illinois and is wholly owned by myself, Bob Locher, W9KNI." But if you phone he will tell you he isn't involved anymore. Seems Dad needs to have his name removed from Idiom's site.
"Got some excuses concerning a brother-in-law moving and I shouldn't have to wait. blah, blah, blah"