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Author Topic: Nice Things To Say About TenTec  (Read 1721 times)
WB6THE
Member

Posts: 129




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« on: December 03, 2012, 01:43:56 PM »

Today is December 3, 2012....
Bought something from TenTec, a radio. Won't say what but there was a problem with it.
I'll say that TenTec didn't manufacture it otherwise would never been a problem at all.
Identified the trouble and thought about fixing it myself but what if I mess it up. No fair
complaining if I did that, so called and talked to a tech who said not to fool with it, would
*personally* pull a new one out of stock, verify it works and please just send the
problem equipment back when you get the replacement. Tech apologized profusely.
Replacement arrived, hooked it up and I called CQ and first try had a QSO.

The tech listened to my ragchew story but said hey, its broke here's a new one.
Great service but I'm not surprised because this is TenTec.

I own several TenTec pieces of equipment and I've asked help and have NEVER been
less than satisfied with their service.

Not to say that I have not had good experience with other manufacturers of ham gear,
because I have, but I'll buy TenTec first if they make what I want.

And a tip of my callsign hat to Stan in sales who expertly handled my order for the
Vibroplex Code Warrior Junior to go with the replacement radio.

DE WB6THE

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