I Previously posted my experience with GigaParts. Everything went OK with that order. In fact, GigaParts made sure I received a rebate that came available a few weeks after I ordered the radio, but before it was delivered. However, I was not completely satisfied with the timeliness of the initial communication I received from them. Last Thursday evening, I sent a message to GigaParts regarding another possible purchase. Their response time has improved considerably, responding before noon on the next business day.
I inquired whether I could upgrade several items they were including free with the purchase of a transceiver. They did so without any problems. I placed my order on Friday afternoon and the items were received by UPS for shipping before the end of the day. Overall, a very positive ordering and shipping experience. I will continue to order from GigaParts due the satisfactory service I have received from them.