Icom America - Icom IC-F21GM UHF transceiver (designed for GMRS usage).Sold in Icom's Land Mobile / Consumer Division.
Icom IC-F21GM Product PageEverything you need is accessible from this web page, such as Owner's manual, Brochures, etc..http://www.icomamerica.com/en/products/landmobile/consumer/f21gm/default.aspxThis product is recently discontinued.
The Icom America Service Center in Bellevue, Washington, is the only FM (Factory Mutual) approved facility to repair and service Icom FM products, in addition to performing repair and maintenance on all products sold by Icom America and offers a local "will call" operation center for our local customers needing repair servicing.
Icom America has five additional Service Centers; three Land Mobile / VHF repair Service Centers and
two Amateur / Marine and Avionics repair centers.http://www.icomamerica.com/en/support/PartsAndService/servicecenters.aspx
Icom America Service Administration
Phone: (800) 306-1380
Hours of operation: Monday - Friday, 7:30 AM to 4:30 PST
Contact Icom via e-Mail. here: http://www.icomamerica.com/en/contactusform.aspx?ContactType=SV
You may contact the Service department using our online email form (above).