Radioworks Portsmouth, VA - CompanyReviews Forum at eHam.net

$\'\'$

$\'\'$

$\'\'$

eHam.net Forum : CompanyReviews : Radioworks Portsmouth, VA

Forum Help

1-10 of 12 messages

Page 1 of 2 Next

Radioworks Portsmouth, VA	Reply
by K6TLA on November 23, 2005	Mail this to a friend!
I ordered a number of antenna components and some cable from this company back in September of this year. It is now a day before Thanksgiving and nothing has been received from Radioworks. I've emailed and called several times but there has been no response to queries regarding the status of my order. Once a gentleman answered the phone and said "I'll call you right back" but that call never came. The Radioworks obviously has major difficulties in the conduct of it's day to day operations. This experience leaves me wondering if Radioworks could simply care less about customer service. Fortunately there are other companies offering similiar products that do seem to be in business to service the needs of their customers.

RE: Radioworks Portsmouth, VA	Reply
by KI4NX on November 24, 2005	Mail this to a friend!
I have ordered from Radioworks many times during the past several years. I have always had the complete order delivered within a couple of days with no problems at all. On a few occasions, the order was delivered two days later, much to my surprise. Ken KZ4Y

RE: Radioworks Portsmouth, VA	Reply
by K1KID on November 27, 2005	Mail this to a friend!
Ive ordered from these folks several times with rapid response. My last 2 orders were for antennas with custom specs, and even so they arrived in less than 2 weeks. Good folks here!

RE: Radioworks Portsmouth, VA	Reply
by N7GCO on March 13, 2006	Mail this to a friend!
I have had great service from Radioworks on several occasions. In fact, I have been amazed how quickly I received what I ordered on the west coast.

RE: Radioworks Portsmouth, VA	Reply
by W4SK on March 15, 2006	Mail this to a friend!
I ordered some simple items approximately one month ago. Nothing heard from them since, and no reply to my email request for info on my order. -W4SK

RE: Radioworks Portsmouth, VA	Reply
by W4SK on March 29, 2006	Mail this to a friend!
Still no product, but in all fairness, it was a complicated order. Wire, insulators, antenna rope, two baluns. All exotic stuff. I did receive an email after 6 weeks, saying they would 'look into' my order. No contact since. Guess they're still looking. -W4SK

RE: Radioworks Portsmouth, VA	Reply
by W4SK on April 7, 2006	Mail this to a friend!
Another week goes bye, still nothing. -W4SK

RE: Radioworks Portsmouth, VA	Reply
by W4SK on April 18, 2006	Mail this to a friend!
Update: after 2 months and no further communication from RadioWorks, I re-ordered last Friday from AES Milwaukee, virtually an identical order. Yesterday, BOTH orders arrived via UPS ground. AES took 2 working days. RadioWorks took 2 working months. Your choice. -W4SK

RE: Radioworks Portsmouth, VA	Reply
by K0RFD on April 19, 2006	Mail this to a friend!
If they didn't ding your credit card, why wait so long to re-order?

RE: Radioworks Portsmouth, VA	Reply
by K3YD on December 5, 2008	Mail this to a friend!
Company customer service seems to vary. Several friends have Radio Works antennas and are quite pleased with products and service. On the other hand, I can't even get a catalog from the company. I have requested a copy repeatedly, since spring of 2006, and even sent along cash for postage, but never received a thing. I guess they don't want my business.

Page 1 of 2 Next

Next Topic: Where's the Built-in TV tuner in the Icom 7000?
Previous Topic: www.mega-kom.de ???

Email Subscription
You are not subscribed to this topic.

Check our help page for help using Forum, or send questions, comments, or suggestions to the Forum Manager.

$\'\'$