LIDO MOUNTS - CompanyReviews Forum at eHam.net

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eHam.net Forum : CompanyReviews : LIDO MOUNTS

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LIDO MOUNTS	Reply
by 5B4AFQ on May 30, 2006	Mail this to a friend!
I was very disapointed with one of the companies that advertise here. I ordered a pair of Lido Mounts on 9th of March. Six weeks later i sent a very polite message that although my credit card was charge on the 9th the equipment never arrived. One week after i receive a reply that someone would investigate why. Two weeks after my initial message another message was sent with no reply and another email was sent on last Friday. No answer !!! I know my order was only 40$ but then again every customer deserves at least a reply. Personaly i would not recoment Lido mount service to anyone. 5B4AFQ

RE: LIDO MOUNTS	Reply
by K8YS on June 14, 2006	Mail this to a friend!
I placed an order online in May, I requested a traking number. After a couple days, I still had not gotten the tracking number so I tried to call, but his calls are sent to voice mail and I have not been able to get an answer. This surprises me since I have purchased from DXERCASE in the past as well as at the Hamvention this year.

RE: LIDO MOUNTS	Reply
by N2DUZ on October 6, 2006	Mail this to a friend!
Wish I had read this forum BEFORE I ordered and paid for my mount! Today, I decided to call Lido, and now the web site is gone. Hope the company isn't gone too. At least I was smart in one respect - I paid via PayPal, so I stand a chance of getting my money back.

RE: LIDO MOUNTS	Reply
by W2DIP on December 1, 2006	Mail this to a friend!
I recently bought a Lido Ultimount to hold my HT. Despite carefully following their directions about cleaning my dashboard (in fact I went overboard to celan it)the adhesive never quite stuck on one edge. Nonetheless, I was able to use it. I sent two emails to Lido and got no reply. Their web site is very poor and does not inspire confidence. The Lido mount came with some other name on it to boot. To make a long story short, today the mount fell right off my dash taking my HT with it. I would expect more from a mount than only lasting a few weeks. I have other mounts that use the 3M adhesive and it is a chore to remove them. This one did not seem to have the same adhesive strenght which makes me wonder if perhaps the adhesive is not what it is supposed to be. Stay away from this company at all costs and check out Ram mounts instead.

RE: LIDO MOUNTS	Reply
by LIDOMOUNTS on January 3, 2007	Mail this to a friend!
Hi, My name is Jim Newcomb. I am the owner of Lido Products. We supply Lido Mounts. I read your e-mail, and I would like to apologize for the bad service. Our phone number is 888-550-5436, my e-mail is sales@lidomounts.com We would be happy to refund your money. We do use 3m VHB on our mounting products. If you cleaned the surface with our prep kit in most cases the bond will be very strong. We have had several vehicle dashes that the adhesive will only adhere to for a short time. We have spoken to 3m about it, and they think it is outgassing of the plastic material the dash is made of. 73's Jim

RE: LIDO MOUNTS	Reply
by NG5E on March 11, 2007	Mail this to a friend!
I wish I had read this thread BEFORE I ordered. This guy has an attitude that his small customers are insignificant and it reflects in the customer service. My problem; like most I've seen, is that they forgot to ship my package and would not reply to my E-Mails. Check out the latest E-Mail from Jim... "The margins are extremely low, which there is no way you would know...but that also adds in how humorous your taking your business elsewhere is. Wow...we will probably lose a whole $5.00 bucks without you. 73's Jim"

RE: LIDO MOUNTS	Reply
by W0JGB on October 24, 2007	Mail this to a friend!
I must say I was a bit aprehensive about ordering fro this company. Glad I did. I placed my order on Monday and received it Wenesday. Well desiged product. I ordered the LM-300 floormount and I am extremely pleased with it. I am using it in my 2007 Silverado with an 857 Yeasu.

RE: LIDO MOUNTS	Reply
by N1JFU on January 24, 2008	Mail this to a friend!
I ordered an LM-300 on 12/21, 1/24, still no mount. 2 phone calls, 2 emails...no response. Buyer Beware. -Steve

RE: LIDO MOUNTS	Reply
by WA7NCL on March 9, 2008	Mail this to a friend!
ordered on Feb 25th. My card was charged immediately. No shipping notices no tracking numbers no product. It is now March 9. The company does not answer emails or phone calls. I now have a disputed transaction going with the credit card company. Don't buy from the web site. If you must by Lido products buy from a retailer like AES or HRO. Lido aka LAS inc (as they appear on you credit card) is not reliable via their web site. Its sad to see this sort of thing. I can understand things not being in stock or delivery problems, but charging a card before the item ships via automated web robots and not answering even emails is not excusable.

RE: LIDO MOUNTS	Reply
by VK6NRD on March 14, 2008	Mail this to a friend!
Well I wish I had done my research first before ordering... Ordered my mounts on 28/02/2008 Now 15/03/2008 here in Western Australia... (My order was for $93.75 US) I have sent emails left phone messages had no response at all now going to proceed with some sort of legal action to recover funds which got taken the day I placed the order. Do yourself a favour do not buy directly from Lido Mounts at all. Rob VK6NRD

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