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Reviews Categories | Amateur Radio Equipment Repair | AVVid Help


Reviews Summary for AVVid
AVVid Reviews: 112 Average rating: 4.9/5 MSRP: $50/hr
Description:

Shipping address:
AVVid
322 VZ County Rd 2714
Mabank, TX 75147

Phone: 214-850-0973

The phone is a cell phone and cantankerous. If no answer leave a message and I'll return the call.

Working on Kenwood equipment only. No warranty work.

Best contact is via e-mail, I check it several times a day.

Clif Holland KA5IPF

More info: http://www.avvid.com/
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N9TLU Rating: 5/5 May 1, 2009 20:26 Send this review to a friend
Fantastic!  Time owned: 0 to 3 months
I sent Clif an old hf rig for repair. This guy is FANTASTIC! He emailed me when it arrived at his place, again when he estimated the repair cost, again when he was doing the repairs, again when he was finished and yet AGAIN when he shipped it back to me. Now THAT is what I call customer service! When I received it, I was amazed at the packing job. He did MUCH better than Fed-Ex did when I utilized their "expert" packaging service.

Overall, GREAT Service! GREAT Price!


Scott - N9TLU
 
KU4DE Rating: 5/5 Apr 21, 2009 10:58 Send this review to a friend
Great Job on Repair  Time owned: more than 12 months
Just wanted to add my experince with Clif at AVVid. Clif did a great job reparing my TS-850.
The rig had the PL Unlock problem, and some leaky caps. Clif repaired the rig and did a couple of mods that I requested. The price was very fair and the turn-around time was great.
Thanks, Again Clif
George
KU4DE
 
KL0S Rating: 5/5 Mar 18, 2009 16:00 Send this review to a friend
Super Service!!!  Time owned: more than 12 months
Clif at AVVid is my hero! He expertly repaired my TS-940S for a reasonable price in 30 days door-to-door including UPS ground transit time from Virginia.

Very responsive and willing to help even before taking on the rig for service. Shipped unit back in anticipation of payment as well.

Simply said, Clif is first class.

73 -- Dino KL0S
 
W8NET Rating: 5/5 Mar 9, 2009 09:45 Send this review to a friend
UNDER-promises, OVER-delivers!  Time owned: 3 to 6 months
I have contacted Clif on several occasions regarding Kenwood rig issues. He has been DEAD CENTER OF THE BULLSEYE every time, which resulted in no need to even send anything to him for repair!

Well, recently I had a TS-430S that I had done some work on (replaced all of the relays, added the relay maintenance circuit recommended by Kenwood, etc.). Afterward, I had a few head-scratcher issues and did not want to make matters worse, so I sent the rig to Clif, fearing I had potentially expensive issues beyond my experience.

I received an email from Clif that dissapointed me. He was busy and would likely not get to the rig for about 3 weeks. I took a deep breath and asked that he keep me informed.

Ten days later, the rig was done, the problems (minor) fixed, and I had a VERY REASONABLE invoice by email. I sent a check out immediately, and Clif shipped the rig BEFORE receiving my check!

Clif is the best. This is professional customer service. He will get all my Kenwood business and as many referrals as I can muster.
 
K2LGO Rating: 5/5 Mar 9, 2009 02:54 Send this review to a friend
THERE'S NO ONE LIKE CLIFF  Time owned: more than 12 months
Had a problem with a KENWOOD transceiver, and Cliff was kind enough to offer some suggestions that resolved the problem..You won't find many like Cliff..THANK YOU...BOB
 
W5WJH Rating: 5/5 Feb 28, 2009 05:13 Send this review to a friend
Excellent  Time owned: 0 to 3 months
I recently had a problem with my TS 2000. Turned out to be an operator error.
Clif was good at explaining what I missed on setting the gain for the main transmitter/receiver.
He also uploaded the latest firmware and checked the radio for to assure it was operating properly.
I sent him the radio by UPS on a Thursday. He received it the next day and it was ready for pickup on Tuesday of the next week.
In comparison, the turn around time at Kenwood's West repair shop was at least four weeks before they would even look at it.
If I ever have any more problems with my TS 2000 it will go to Clif Holland again.
Bill W5WJH
 
W3DCB Rating: 5/5 Feb 25, 2009 15:51 Send this review to a friend
Great Job Clif!!!  Time owned: more than 12 months
Clif repaired my TS-2000..had to wait a bit for parts, but great job! Reasonable pricing. Shipped back quickly. Kept me posted all the way. Very pleasant to work with. Thanks! Will use again, if needed.
 
KG7UY Rating: 5/5 Feb 22, 2009 20:19 Send this review to a friend
Great Service  Time owned: more than 12 months
I have had Clif fix several older Kenwoods with good results. No BS about how it took 2 hours longer than estimated etc. Just good honest repair at a reasonable price. Even with freight from the left coast repair bill was modest. I recommend AVVid!!
 
K7ZZX Rating: 5/5 Feb 22, 2009 20:10 Send this review to a friend
outstanding repair service  Time owned: more than 12 months
avvid- Cliff has worked on two kenwood rigs for me, in a word "outstanding" !!!! k7zzx
 
WI2E Rating: 5/5 Feb 3, 2009 19:35 Send this review to a friend
Cannot imagine better  Time owned: 6 to 12 months
Simply put, Clif's repair service is as good as it gets. As many have commented, he's honest, straight forward, and gets the job done quickly and at a very reasonable rate for the quality of the service.

My TS-940S has visited Clif twice in the past seven months--once for a PA failure and then again for a PLL unlock problem. In both cases, Clif's email responses were prompt, and his work quick and effective.

As long as Clif is in business, I won't hesitate to buy older Kenwoods.
 
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