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Reviews Categories | Specialized Amateur Communication Products | Lidomounts Cupholder Mount Help


Reviews Summary for Lidomounts Cupholder Mount
Lidomounts Cupholder Mount Reviews: 2 Average rating: 3.0/5 MSRP: $28
Description: Cup holder mount with adapter plate for Yaesu FTM-400
Product is in production.
More info: http://www.lidomounts.com/catalog/item/1478816/8940969.htm
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NX0E Rating: 4/5 Sep 19, 2017 10:10 Send this review to a friend
Better service  Time owned: 0 to 3 months
Jim from Lidomounts responded to email. He was at a trade show. Apparently he didn't get email there, nor did he have a vacation message active for his shop email.

He offered to fix the problem, so I rate his customer service as OK, up from abysmal. The technology of the mount is still good. I am satisfied at this point.
 
NX0E Rating: 2/5 Sep 15, 2017 09:33 Send this review to a friend
Poor service good design  Time owned: 0 to 3 months
I ordered the LM-801 mount with the AD-1 adapter for the Yaesu FTM-400 control head. The cupholder comes with a "stalk" with a single T cross section tab to engage the adapter. The adapter has slots for a dual T plate, and doesn't fit the plate on the cupholder. Multiple calls and emails to Lido Radio go unanswered, so cutting, fitting and gluing are the solution.

So - good design, poor quality control and abysmal customer service.
 


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