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You can
write your own review of the MTS /Malcolm Technical Support.
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WB2VSJ
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Rating: 5/5
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Oct 23, 2009 20:40
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Shazam! Scott is the Man!
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Time owned: more than 12 months
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I sent my IC-471H to MTS to get it updated and tweaked/aligned. Scott emailed me as soon as he started working on it to let me know what was going on which I really appreciated.
His email support after I got the rig back was also a great help - I'm embarrassed to say I had a bad piece of coax that was causing me grief on my end - Turns out the 471H folds back the power to 4 watts at a SWR of 1.5:1, which was exactly what happened. The manual doesn't mention this little important fact. Swapped out the coax and now back at full power. Thanks Scott!
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N4NYY
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Rating: 5/5
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Sep 21, 2009 16:56
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Give him your business!
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Time owned: 0 to 3 months
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What can I say. This is a true class act. The putrid Icom support team can learn alot from this man. He assisted me in repairing my Icom 746 with the IC-151 and 2SC1972 driver problem. I purchased the parts from him, and he helped me greatly. I was able to successfully repair my rig. Never a blink from him.
If you need parts, buy from him.
If you need repair, send him your rig.
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AH6RH
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Rating: 5/5
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May 31, 2009 02:17
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He gets my business
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Time owned: 0 to 3 months
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I sent an Icom IC-251A that needed repair to Scott. Not only did he do a super job finding the fault in the receiver, but he also took the time to align the TX and RX, and even clean the front panel. It looks mint right out of the box. Even though the round trip postage was something like $95, his fee of $50 or so for the repair was well worth it. The radio hears super well compared to before, and his alignment makes it a super kick-butt radio. Makes it a real joy to come home from work and give the radio a QSO or two.
I recommended him to a buddy who needed an old radio fixed up, and he seemed to have done a gang-buster job on that one too.
Ron Hashiro, AH6RH
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N4KH
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Rating: 5/5
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May 3, 2009 20:07
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Excellent Service
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Time owned: more than 12 months
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Did a really great job of resurrecting my IC-746pro after a near lightening strike. Had to replace driver and finals but its been working great ever since. Worked hard to keep parts costs to a minimum. Quick turnaround. Even helped me later via email in making a minor repair to CI-V interface! My only disappointment was that I shipped my radio to MTS doubleboxed with the inner box being the original Icom box with styrofoam packing, but got the radio back in a plain box without a great deal of packing material (but the radio had no damage). I like to keep the original boxes for transporting my radios to field day, moving, etc.
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CX1AAC
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Rating: 5/5
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Mar 23, 2009 09:46
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SUPER!
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Time owned: 0 to 3 months
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Repaired my IC-AT500, found problem right away, repaired, tested and sent back to me, super fast!
very pacient with me (I kept e-mailing him for updates).
Thank you Scott.
Pedro WZ0CX
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WA5VQM
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Rating: 5/5
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Jan 16, 2009 06:45
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Great service!
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Time owned: more than 12 months
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Add my voice to the chorus of praise for Scott's work. My 751 recently went belly-up and after searching the forum here decided to give MTS a go. I got a quick turn-around, even over the holidays. Great communication as well. Before proceeding he offered alternatives which would save me money. Who does that these days? Even the full price was less than I expected so I went with the whole program. He touched up the alignment, changed a few other suspect parts before they failed too, and had it on the truck back home within hours. Needless to say the rig was returned working perfectly. He also included the bad parts he removed. No one wants their rig to fail but if it does, MTS is the place to go.
73, Mark
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W4GLM
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Rating: 5/5
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Dec 15, 2008 04:35
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Could be no better
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Time owned: more than 12 months
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Scott is a fantastic technician on ICOM equipment.
I am an ICOM guy and cannot speak as to other
"Brands"
Scott works wonders with ICOM items. I recently
sent him an ICOM H/T that had been into pretty
hard by someone, he has worked wonders with it
and it is back to life in great shape.
My highest recommendation, he is quick, does
great work, is reasonable and also has quick
turn around times, seven great experiences so
far.....A+++++
.....Mac
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KF6GOM
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Rating: 5/5
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Nov 24, 2008 23:52
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Simply the Best
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Time owned: 0 to 3 months
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fantastic repair on a blown icom 706MKIIG, the VHF/UHF PA took a jolt and damaged the PA board, but Scott fixed the HF side to work and cleaned the radio like new.His repair and cost was great. He is your choice in HAM Repair Look No Where else.....
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KZ2V
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Rating: 5/5
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Sep 1, 2008 16:00
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Another satisfied customer
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Time owned: more than 12 months
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MTS fixed my Icom 735 recently. It needed some work on the VFO encoder, PLL modifications, and a narrow CW IF filter installed. I'm very happy with the service and recommend MTS highly. I communicated to Scott exclusively via email which was convenient for me. Turn around time was about ten days.
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KU4UV
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Rating: 5/5
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Aug 23, 2008 18:46
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Excellent work as always!
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Time owned: 6 to 12 months
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Earlier this year, I purchased a used Icom 735 on Ebay. The seller assured me that the radio worked fine. I think my winning bid was something like $375. Well, I received the radio, and all was not fine. The radio was packaged well, but there was intermittent power output on several bands. I would be having a QSO on a band like 20 meters, and suddenly the transceiver would have no power output. I did some searching on the Internet, and all indications pointed to the trimmer capacitors in the radio having gone bad. I understand that this is a common problem with the Icom 735. I decided to send the radio to Scott to have him take a look at it rather than attempting to order the replacement capacitors from Icom and attempt the repair myself. I wasn't sure if the radio had other problems besides the trimmer capacitors being bad, so off the radio went to MTS. Scott repaired the problem and checked several other things on the transceiver for me. The transceiver was returned in record time, and at a very reasonable price. The seller agreed to reimburse me $75 for the repair costs to the radio. If you have an Icom or Kenwood transceiver in need of repir, Scott Malcom is your man!
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