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You can
write your own review of the Digikey.
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W8AAZ
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Rating: 5/5
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Jan 3, 2009 20:00
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Perfect always
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Time owned: months
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They always have been absolutely perfect for me, even though I am a dumb little radio geek, not a big industrial customer. Some have critiqued the shipping costs. Well it is not like ebay where some Jack**s might hide extra fees and stuff till after you bid. They will tell you all up front before you buy, and if your order seems too tiny for the costs of shipping just go elsewhere if you can. Like, these folks have alot of stuff you can't get elsewhere in the boonies, so just count your blessings that you can get first class service and find cool exotic parts at all.
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W2LGA
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Rating: 5/5
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Sep 12, 2008 16:38
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Great Vendor
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Time owned: more than 12 months
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Order received in three days. Customer service followed up to verify my satisfaction. Shipping cost was minimal and packaging was great. Other vendors could learn alot from this company as this is the same standard every time I order an IC.
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KB9BPF
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Rating: 5/5
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Sep 11, 2008 01:51
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Excellent
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Time owned: more than 12 months
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I have placed many orders from Digikey over the years and have always been highly satisfied.
Their web site is the standard by which I judge all others, as is their service. Mouser is in the same league but I find their web site just a little harder to use - maybe I'm just so used to Digikey.
You can tell from the web site if what you are looking at is not in stock, which does happen from time to time, and select a suitable substitute easily. I've had to wait a bit for stock on only a few items over the years, things like specialty terminal strips and such, but never for more than a week or so.
Orders arrive within a business day or two at most and the prices are extremely competitive. Even the handful of parts that can still be purchased at "Cell Shack" are much cheaper at Digikey even after shipping, if you are ordering enough for a substantial project (or restocking your bins after the most recent substantial project...)
FWIW, I recently learned from http://users.tellurian.net/gjurrens/famous_hams.html that the founder is a ham, N5IN.
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KG4LAC
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Rating: 5/5
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Jan 22, 2008 05:43
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Recommend
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Time owned: 0 to 3 months
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Order quickly filled. Accurate. Few items on back order. DigiKey customer service was very good keeping me posted on the backorder status.
Be sure to send check with order to avoid shipping costs (if ordering via the web or using credit card, must pay shipping).
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VE7AGW
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Rating: 5/5
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Nov 19, 2007 13:51
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Fantastic !!!!
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Time owned: more than 12 months
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No matter what part I'm looking for in electronics, Digi-Key will have it or they will know where to get it. I order what I want and within two days it's at my door. Most of the my orders arrive the next day, to my surprise.
Digi-Key is my main supplier, I look to them first. They have never let me down ever, I honestly can't remember any time where they did not have the part(s) I was looking for. Supper fast shipping and very reasonable too!
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VE3LNY
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Rating: 5/5
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Sep 24, 2007 17:18
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Great outfit great service
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Time owned: more than 12 months
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I've been ordering from Digikey for a few years now and I'm amazed at the level of service. Those of us living in Canada are used to all kinds of hassles when we order something from the US: costly and slow delivery, delays and charges at customs to name a few. But Digikey makes it seem like the order is from a domestic source.
There is a handling charge of $6.50 but it is waived when the order amount exceeds $32.50. Shipping a small package to Toronto is $8.00 with full tracking. (If I try to ship a small package to the USA it costs me $25 or more.) GST (Canadian federal tax) is added to the invoice.
My only complaint is that although the product selection is staggering, many items are not in stock. You can still order them but don't expect delivery anytime soon. For items in stock, delivery is always 2 business days later.
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HA6SST
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Rating: 3/5
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Aug 30, 2007 05:30
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Expensive Shipping
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Time owned: months
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The selection of parts available from the catalog is amazing, it's just a shame about the shipping costs. I was charged $40 shipping on a $25 order and it arrived by standard mail.
Good for an order once a year.
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KB3BXW
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Rating: 5/5
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Feb 11, 2007 21:30
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Excellent to deal with
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Time owned: 3 to 6 months
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Recently placed an order with them on a Friday night and man o man there it was on Tuesday via regular postal shipping. Great pricing and easy nav website. Why can't they all be this easy to deal with.
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N0XAS
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Rating: 5/5
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Jul 12, 2006 06:08
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Best web site by far
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Time owned: more than 12 months
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I find better prices on some parts from other suppliers, but Digi-Key is the lowest on a good number of things. The real kicker is their web site. Don't know the part number for a part, but know what you want? No problem, you can search by specs to find the parts you need. If only other places would do this!!
In the years I've been dealing with them I've had them get a couple of parts wrong, but they have shipped the right parts with no hassle without waiting for me to return the wrong ones. Phone staff is very helpful, no hassle. Digi-Key is one of the two places I use regularly for all of my parts orders (the other is Mouser).
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KB9WWL
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Rating: 5/5
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Aug 4, 2005 20:16
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Amazing Service
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Time owned: months
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I mailed in my order on a Friday. The following Monday afternoon, I recieved a call regarding my order; it seemed I had missed a letter while copying the part number for an item. The person who called was very helpful and friendly, and made me realize even before my parts arrived that Digi-Key has tremendous customer service. Three days later (Thursday evening) my parts got here. They were extremely well-packed, with parts in anti-static bags even when not absolutely necessary. I would order from Digi-Key again in a heartbeat.
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