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Reviews Categories | Ham Software - Logging | ARRL - Logbook of the World - LoTW Help

Reviews Summary for ARRL - Logbook of the World - LoTW
ARRL - Logbook of the World - LoTW Reviews: 623 Average rating: 3.3/5 MSRP: $00.00
Description: LoTW ... is a repository of log records submitted by users from around the world. When both participants in a QSO submit matching QSO records to LoTW, the result is a QSL that can be used for ARRL award credit.
Product is in production.
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KD0ZV Rating: 1/5 Aug 30, 2017 11:07 Send this review to a friend
Try again  Time owned: more than 12 months
What a mess. Over complicated and hard to setup. Not sure what they were thinking when they created this. But a huge disappointment. Switch computers and you can start the process all over.
KG4RUL Rating: 0/5 Aug 30, 2017 10:23 Send this review to a friend
HIGHLY Overrated!  Time owned: more than 12 months
Signing up is cumbersome and harks back to the days of the cold war (PSST - Do you have any launch codes?). Correcting any problems plunges you into the abyss. This is a hobby activity and does not need this level of nit-picking security. I will continue to QSL via paper.
K4DL Rating: 1/5 Aug 30, 2017 06:41 Send this review to a friend
Poorly designed program  Time owned: 6 to 12 months
If you get set up, which is a real pain, I hope you never have any issues. They will treat you like an idiot and never really give you answers. I hate it and may not renew my ARRl membership because some of that money is used for this garbage.
KA4PXK Rating: 1/5 Apr 12, 2017 05:05 Send this review to a friend
A pain in the rear  Time owned: more than 12 months
I have had poor results with LBOTW, I get a much higher return, with sending cards, I don't have to convert to several formats for differing Awards programs although that is changing, and with a printout of my computer log or using my paper log I don't have to then go and enter the data, and upload it. Although I have over 110 countries and 47 states from my QTH, I have many more physical QSL cards or EQSLs than LBOTW which the League doesn't recognize and then I have to contact the Station and ask them if I need them for an Award such as WAS or DXCC to please send it to the League or mail them a card and envelope with 3 green stamps either to them or their manager. If you go to a new call like I did then it becomes a nightmare. Contact the League, get the new call input to the LBOTW, contact the stations,
make sure the 2 year or more dead call isn't mixed up, it becomes a lot of work. It was easier in the 80s and 90s
W9TAM Rating: 4/5 Jan 9, 2017 10:12 Send this review to a friend
Not perfect, but makes it easier to apply for ARRL awards  Time owned: more than 12 months
LoTW gets a 4 from me because of the time and effort to register. I concur with a couple comments of previous reviewers:

- It's good once you get registered and set it up with your logger. The registration process is cumbersome, but it is worth following through.

- It's not a logbook application on its own, and should probably be called "QSLs of the World." You use it as a companion to your logbook.

My tips:

- Don't let your certificate expire. I did, and my request for a replacement got stuck in a queue for a week at ARRL (probably because I entered the address of my QTH rather than my mailing address in the FCC database, which is different). I had to email for help, and never received a human reply, but my request magically got approved on the same day I sent the email.

- Back up your TQSL configuration once you have your certificate loaded and location(s) set up. Use the TQSL backup function to do this. It will save all your certificates, locations, and preferences. I had a computer crash and had backups of my log data and the certificate, but it's a lot easier to get running again if you have a full TQSL configuration backup. You can even easily set up an automatic configuration backup.

Beyond the registration process, I only have minor gripes. The LoTW website looks like it was designed in the late '90s. I'm guessing the design has never been updated, but this is no different from most ham software. In late 2016, functionality was added to allow users to set their own passwords. I'm glad the ARRL finally realized that randomly generated single-case alphanumeric 8-character passwords cannot be considered secure today.

My only complaint of any real substance is that I can't simply delete QSOs that I have later found I accidentally entered and submitted incorrectly. Instead, I have to correct it in my logbook app and re-upload to LoTW, which in most cases creates a second record for what is really the same QSO. (To be fair, this has only happened with a few QSOs I'd quickly logged on paper and entered later, where I had mistyped the date or time into my logbook app.) The perfectionist in me would love for the QSO number in my logbook app to exactly match what's in LoTW, but I'll survive.

Oh, and I wish every ham used it. Sure beats paying to send and receive cards to get awards. I have a 54% LoTW QSL rate as of today, which appears to be better than the average. Not sure if I'll get DXCC entirely through LoTW, but I sure am going to try.

Go through the process and set it up. It's nice to log in once a day and see new QSLs.
N7XCZ Rating: 3/5 Sep 26, 2016 10:42 Send this review to a friend
its ok  Time owned: more than 12 months
If somehow QRZ and LOTW could combine then you would have something!!! I like ease of use with QRZ and I like the Award tracking of LOTW Face it the ARRL kind of has a Monopoly on the Awards program they have been around the Longest
I use Qrz to upload all of my contacts to LOTW and so far this for me is the best way to go and I Use LOTW to track Various totals for band and mode
I use N3FJP for my own Ham Log and as a Backup in case either QRZ or LOTW goes belly up Ha ha 73 to all DE N7XCZ
M0TTB Rating: 5/5 May 10, 2016 12:15 Send this review to a friend
well worth the initial effort  Time owned: more than 12 months
5 years on from signing up and have had no issues in that time. The current version is far more user friendly than it used to be a few years ago, moving from one pc to another is as simple as moving any small file. Renewing your callsign certificate used to be a scary prospect, and I suspect many people were lost in the past due to this, but today it is a very simple procedure. I'd still prefer it if callsign renewal wasn't quite as frequent.

Us non-US hams have an extra hoop to jump through to get started but it really is still very easy and ARRL really don't need any info from you that is sensitive.

It's always nice to pop into LoTW once a day and see what has been confirmed, be they old qso's or new ones

WB9MSM Rating: 5/5 May 10, 2016 09:09 Send this review to a friend
Great Way To QSL!!!  Time owned: more than 12 months
I wanted to say that LoTW is an EXCELLENT tool for confirming your contacts. I am very pleased with how it works and must admit I have made some rather stupid errors with entering contacts into my log. Example: I used to enter portable DX stations with their portable location after their regular call sign. I corrected this error by entering the portable location before their regular call sign and received my QSO confirmation. You kind of learn along the way. I am really grateful to the ARRL for making this tool available for confirming QSO's. I still actually QSL with a physical card through the mail for those that do not use LoTW but must admit LoTW is truly the way to go these days. And it sure beats having to go to the Post Office. To those of you who have issues with LoTW and give it low ratings I wish you would please take a " DEEP BREATH" and re-evaluate what you may of done wrong and work on correcting the issue. The benefits of LoTW are NUMEROUS!
AA6VB Rating: 5/5 May 9, 2016 21:28 Send this review to a friend
Log Errors Easily Corrected  Time owned: more than 12 months
On more than one occasion I have incorrectly entered a QSO into my logging program and then uploaded the log to LOTW. Needless to say, I could not get a QSL if the time or date was out of range.

This problem can be easily fixed, however, by correcting your log, and then uploading the corrected QSO to LOTW. Once done, if the corrected QSO info matches the other station's upload, a QSL results.

It's not the ARRL's responsibility to correct user errors and it would be bad policy to put the ARRL in the position where they have to decide what corrections to make and what corrections to refuse. It's better they remain "neutral" when it comes to fixing user errors.

Overall, LOTW is a wonderful way to confirm QSOs, and sometimes even during a DXpedition. We never had such options before the Internet. It's fast, inexpensive, and convenient (even if getting the thing set up is sometimes difficult).

Overall, LOTW is a great resource!!!

GM7NZI Rating: 2/5 May 8, 2016 17:13 Send this review to a friend
their attitude stinks  Time owned: more than 12 months
i had always been very happy with "lotw" until i noticed that out of three contact i made with the dx-pedition to botswana 2106 A25UK were not confirmed on lotw, so i went to clublog where the dxpedition team stored their logs and was able to confirm i had indeed made 3 qso's with the team,
i then contacted the qsl manager for the team who is responsible for uploading the logs, i gave him all the data and he was able to tell me what was wrong , my pc had entered the qso's in bst instead of utc so 1 hour out, so then i go back to lotw and re-enter the qso's with the correct info but still no joy ...not confirmed.
then i contacted lotw and i could not believe the attutude iwas practically accuse of trying to cheat? here is the actual email i got...

What you are asking is trolling for busted QSOs. LoTW is a double blind system just to prevent this sort of thing. I am not doubting that your claim of the QSOs is not true but we cannot reveal other users logs. I suggest you work this out with the station or his QSO manager.
Norm W3IZ
i never at any time asked for any information from anyones log, i felt my integrity was called to question with this guys attitude , all i asked was , if the qsl manager says the contacts are good going by the dxpedition log and the log itself on clublog says all three qso' took place then why isnt lotw confirming ? , all i got was qustioned regarding my motives?
to summarise... i made 3 qso's they have been confirmed by the dx team i spoke to , the qsl manager says they are ligitimate contacts , and yet lotw software wont confirm and when i question this im accused of being up to no good? i gave up as i was getting nowhere contacts lost because of i assume a glitch in the software that nobody want to talk about to a dodgy guy like me trying to pull the wool over the eyes of the lotw .. -10 for sustomer service thanks for nothing lotw.
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