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write your own review of the Houston Amateur Radio Supply.
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K5END
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Rating: 5/5
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Jan 25, 2009 15:27
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Fast, great repair.
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Time owned: 6 to 12 months
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Turns out my brand new FT-450AT had an issue and I took it in for repair. I was embarrassed I had not bought the rig in their store. Without batting an eye, George repaired it in less than a week, including the time needed to receive shipped parts.
Then a few weeks later (not slamming Yaesu or the FT450AT here) this otherwise awesome radio had a second, very, very strange problem. This required shipping back to the main repair center. They said it would be around 4 weeks. Oh well. Que sera, sera. OK.
Pleasant surprise: it came back repaired in much less time than anticipated. I did have to pay shipping, but that is expected. What I did not expect was how affordable the shipping was. I couldn't have shipped it for less.
Now, I'm pretty doggone picky and hard to please in every way imaginable. That is an understatement. (XYL rev. 2.0 will testify to that.) I pull no punches and would express articulate displeasure if I were not satisfied, (and usually do when such is the case.) But yet I am very pleased with this crew.
Hats off to Houston Amateur Radio Supply.
Sign me,
100% Satisfied customer.
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W5LXG
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Rating: 5/5
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Nov 21, 2007 10:48
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Perfectly satisifed
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Time owned: more than 12 months
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George recently repaired my wonderful FT-857. Repair was done in a timely fashion considering he had to order part(s).The labor charge was reasonable also. In my case, this was a better way to repair the rig than send it to Yaesu.
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KA5BHU
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Rating: 5/5
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Sep 25, 2007 10:13
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TS-520SE service
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Time owned: more than 12 months
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Some time back, I had replaced the finals and the driver but was having trouble getting everything neutralized. As a regular patient at a large Houston hospital I have to drive down from Dallas every few months. HARS is just a block off the freeway so I decided to drop the rig off and have them do the work. I told them that I couldn't pick it up until my next trip to Houston, but they still had it finished within days - and for less than what I thought they would charge. My vintage Kenwood is like new again. They are now my "go to" repair service - as well as a friendly place to stop along the way.
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KE5LDO
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Rating: 5/5
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Sep 23, 2007 10:00
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Excellent
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Time owned: 6 to 12 months
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Never a problem. Great assistance by phone. George and Charlie and the others (don't remember all their names) are a first class operation. Customer service is a way of life. I am mobility challenged and when I took my radio for repair and MARS mods, they sent it back TRIPLE PACKED FOR VERY LITTLE EXTRA AND NEXT DAY DELIVERY.
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WD5ABC
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Rating: 5/5
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Sep 22, 2007 21:13
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FT-990 repair
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Time owned: more than 12 months
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I had a problem with my Yaesu FT-990 drifting, I was off the air for a couple of years and even considered replacing it because I couldn't get it straightened out. I took it to one ham shop and the guy couldn't find anything wrong, aligned it to the wrong frequency and charged me $100.00.
I took it to H.A.R.S. and George fixed it right up. I described the problem to him and he already knew what to do with it. I told him it was no rush since I had another rig, in a few weeks I was going to be in Houston and called him to tell him I'd be in town, he had it ready for me. I've been running it for several months now and it's been rock solid. The repair cost was cheaper than the other place charged me for making it worse!
I wouldn't hesitate to use them again or recommend them to anybody else.
Kerry miller
WD5ABC
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WB5TTY
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Rating: 5/5
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Aug 2, 2007 05:00
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Very Good Service
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Time owned: more than 12 months
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Houston Amateur Radio has serviced 2 different Icom HF radios for me. Quick turn around time and great work. Resonable prices for work done. Very helpful customer service has been the norm everytime I called to make a buy or return. I would use them again.
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W5TFW
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Rating: 0/5
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Aug 1, 2007 15:50
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FT-920
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Time owned: more than 12 months
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I sent my Yaesu FT-920 to H.A.R.S. that is a mistake I'll never make again. These guys are a Joke ! You want to throw money away ! just send it to them they are not getting my busines ever Again !
W5TFW
PS. you can read my story at w5tfw.com
Thanks, Joey
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KD5KIZ
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Rating: 5/5
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Jul 17, 2005 07:29
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Quick service
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Time owned: months
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Never a problem dealing with George. He is a very proficient trouble shooter and alignment guy. Well equiped shop and store front. Very easy to get to from I-45 North of Houston at Spring, Texas.
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