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write your own review of the Mike Nadeau N1EQ in Maine.
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KB1JAM
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Rating: 5/5
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Apr 9, 2009 01:30
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IC-746Pro
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Time owned: more than 12 months
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Mike Fixed my 746 pro,Communications was excellent and the turn around time was excellent.I would Highly Recommend Mike .
KB1jam
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N6CY
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Rating: 5/5
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Feb 5, 2009 14:54
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IC706MKIIG
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Time owned: more than 12 months
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Extremely competent repair. Great dialogue before during and after the repair (this just doesn't happen with OEM service depots!). Accepted the rig back for an in-warranty repair and made it right (initial repair part failed). I like that he accepts PayPal for payment. Would defintely recommend him to other hams and use him for repair services beyond my capabilities.
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K3UG
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Rating: 5/5
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Jan 27, 2009 21:29
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Top Notch - Excellent
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Time owned: more than 12 months
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Add me to the list of very satisfied customers.
Mike addressed the problem in my rig, fixed it, and then added some circuitry to help avoid the problem in the future..
He's a class act. I won't bother sending out of warranty equipment back to manufacturer repair centers again.
Have a broken rig, no warranty..? Sent it to Mike without worry.
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N2PTB
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Rating: 5/5
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Jan 27, 2009 19:44
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ONE OF HAM RADIOS BEST KEPT SECRET
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Time owned: more than 12 months
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My HF rig is an FT-1000MP MARK-V Field, and in all probability do to static discharge the receive went quiet. Mike was notified by my neighbor TOM (K2ESE) of my predicament and if he could take on the repair. Mike agreed and advised that he could work on the radio starting on 1/12/09 the radio was sent on the 9th and arrived at Mike's place on the 13th. The work was complete and ready to ship and was back in transit to me on the 21st arrived on the 23rd and was on the air that evening.
All this was communicated by Mike without missing a beat, detailed e-mails were provided constantly Mike returned the two surface mounted components back along with the possibility of the cause. Oh, I forgot to mention that I messed around with the hidden NINE menu of the radio thinking that the original problem was there (this is the equivalent of a golden screw driver, only thru the software) and Mike had to realign the radio because of this. When I received the bill, I was amazed that Mike charged such a reasonable fee for so much work.
In all probability it took longer than it should have only because I told Mike that I was going on a business trip and was in no hurry for the rig. He advised that he would like to run it for a while. If you are looking for a repair Technician that is,
1. Reliable
2. Honest
3. Professional
4. Thorough
5. Informative
6. I'm sure I am forgetting something, did I say Honest?
I can’t say enough of how satisfied I am with Mike’s service; we all have gone thru nightmares at one time or another, sending equipment back to the manufacturer for repair, this is not the case here. Give Mike a call or send him an e-mail you won’t be disappointed.
73's
Angel
N2PTB
4.
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N2KTV
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Rating: 5/5
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Jan 15, 2009 16:54
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Very Reasonable and first rate communication!
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Time owned: more than 12 months
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My Yaesu FT-890 had developed the classic frequency drift problem that is common with the 840/890 series. Mike diagnosed the problem and replaced a tiny capacitor in the refernce oscillator. The repair was very quick and inexpensive, and the rig was only gone for two weeks, which included the round trip UPS travel. I received regular updates as to when the rig was received, what the problem was, and when it would ship, including the tracking number. The rig now works just like it did in 1993 when I bought it.
I can't emphasize enough how pleased I am with his repair service.
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N8DWK
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Rating: 5/5
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Jan 4, 2009 12:18
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TOP NOTCH ALL THE WAY!
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Time owned: 0 to 3 months
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My experience with Mike was top notch from the begining to the end. I had a problem with power fluctuation on UHF on my 30 month old Kenwood TS-2000. Mike made a prognosis over the phone on my initial e-mail contact with him. It was only 2 days after Mike received my radio that he contacted me and said my radio was fixed. It was as he said, bad soldering at the PIN Diodes. There were a couple of other problems that I was not aware of that Mike also took care of. The cost of this repair was MUCH lower than I anticipated. The radio was returned in the same cosmetic condition that it was sent in. The radio now works as new. Mike is very knowledgeable and honest and I would not hesitate to send a radio to him again if the need arose.
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KJ4AXU
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Rating: 5/5
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Dec 27, 2008 12:32
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Polite, Professional, Prolific
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Time owned: 6 to 12 months
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I can only add to the praise others have listed here. Mike handled a rather nasty burn-out issue for me on an ICOM 718 which required (among other things) repairing pc board traces, which he did in a well-thought out manner, and executed splendidly. The communication was great throughout the process with photos sent of the damage, as well as return of the damaged/replaced parts that were no bigger than a bread crumb in size.
As for his pricing, I can only say he is reasonable beyond my expectations - he will be the person I return to as the need arises for myself, and will heartily recommend him to others.
Thanks, Mike! And thanks to all the others who recommended him to me - I am indebted to you.
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W1GOR
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Rating: 5/5
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Nov 30, 2008 15:31
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Mike is a very Professional Technician
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Time owned: more than 12 months
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Before delivering my third-hand (maybe fourth hand), Kenwood transceiver to Mike, I sent him an email asking if it might be worth while to invest in upgrades, a thorough inspection and analysis of the radio. The transceiver was somewhat operational but generally unreliable, and occasionally intermittent, both in transmit and receive…frustrating to say the least..!
After exchanging emails several times, I was convinced that I wanted Mike to perform all necessary work on the radio. His answers to my questions were friendly, professional, and technically correct.
I drove 100 miles to Mike’s location and delivered the radio. Mike noted the serial number and handed me a ‘claim-check’ listing the specifics of the radio. We had previously agreed that I was not in any particular hurry to get the radio back, but rather that he take his time, and check everything that other owners had problems that caused odd failures in this particular Kenwood radio.
While the radio was at Mikes, he sent me emails that described the various levels of progress and items that he had thus far corrected. To say the least, I was encouraged by these messages. Maybe I would be able to reliably operate this transceiver for some years to come.
Recently, I received a message telling me that I could pick up the repaired radio. He attached a statement outlining the parts that were replaced, and troublesome solder connections that he had tracked down and permanently repaired. It was an accumulation of these poor solder joints and thermal issues that caused the lack of reliability in an otherwise well-designed radio. Several transistors, diodes, a relay, and other small parts that were replaced, as well as a small knob that Mike chose to replace to make the radio look as good as it worked. A very nice touch that most repair shops would have overlooked, but Mike is very proud of his work… Justifiably so..!
Feedback scores on eHam range from 0 through 5, although I would have rated Mike’s work at an easy ‘10’, given the opportunity… In addition, I must mention the extremely reasonable labor charges that would have been much higher at other repair shops that charge a lot for each and every item on the repair list… So Mike, ‘FIVE’ it is… and a sincere, well-earned THANK YOU SIR…
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WX1F
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Rating: 5/5
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Nov 26, 2008 14:12
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Repaired my Icom 271H
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Time owned: more than 12 months
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Mike raised my old Icom 271H from the dead again! He always knows exactly which aged part has failed too....zeroing in on it, using my description of the problem every time. This time, when the rig failed, he simply told me which resistor to replace which allowed me to repair the rig myself!! He didn't have to do this but has always been generous and kind-hearted. Point of fact, too....since he has posted many trouble-shooting tips on his web site. I don't know anyone else in the repair business who posts free repair tips!
Mike was also my tech of choice with the Icom 746 and before I upgraded to the 746Pro, kept mine going despite some poor construction issues Icom had with that model. Now, if my new Pro should burp, it will go to Mike for repair!
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AB8S
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Rating: 5/5
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Nov 25, 2008 16:48
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Mike is an A-1 solid guy!!
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Time owned: more than 12 months
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I had Mike work on a radio of mine. Great experience.Very professional. Fair pricing.
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