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Reviews Categories | Amateur Radio Equipment Repair | Norm's Rotor Service Help


Reviews Summary for Norm's Rotor Service
Norm's Rotor Service Reviews: 46 Average rating: 4.9/5 MSRP: $varies
Description: Antenna rotor service, sales, and parts.
More info: http://www.rotorservice.com/

You can write your own review of the Norm's Rotor Service.

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W4KVW Rating: 5/5 Jul 14, 2008 16:06 Send this review to a friend
GREAT DEAL  Time owned: more than 12 months
Several years ago I sent Norm an Alliance HD-73 rotor for repair & he rebuilt the rotor in trade for my EXTRA HD-73 control box as payment.The rotor worked GREAT & I was VERY happy.I have since replaced the HD-73 with a Yaesu 800DXA but the new owner of the HD-73 still uses it today.I just "WISH" Norm worked on Yaesu rotors should I EVER need mine repaired & I know a few folks who could use the repairs NOW!

Clayton
W4KVW
 
K2RB Rating: 5/5 Jul 14, 2008 14:04 Send this review to a friend
What A Great Company  Time owned: more than 12 months
In 2003 sent my rotor to Norm for complete overhaul and received back my Rotor as if it was brand new. This past weekend I developed a problem with the rotor and sent an email to Norm's for advice. His response was timely, and explained to me the issue and what to do going forward. His response solved my problem and the cost factor was pure courtesy from a very reputable company. It is a pleasure dealing with a company that really knows there business and there customer service is beyond reproach. JOB WELL DONE.
 
N4OX Rating: 5/5 Jun 3, 2008 17:24 Send this review to a friend
Excellent Service  Time owned: more than 12 months
I sent Norm two HD-73's that will be used for Field Day that needed rebuilding. He e-mailed me when he received the rotators with an expected completion date which was accurate. I received another e-mail when the rotators were ready and payment via credit card was painless at a fair price.
 
K5ADF Rating: 5/5 May 6, 2008 22:09 Send this review to a friend
Excellent Service  Time owned: more than 12 months
I bought a reconditioned Ham IV rotor and control back in October 2000 and installed it on my 40 foot Rohn 25G tower. It has been in service since that time and I have not had any problems with it. I saved over $100 by going with the reconditioned rotor over a new one and feel it was a great deal. The rotor and control looked like new when I received it. Good job Norm.
 
WB2AQC Rating: 5/5 May 6, 2008 13:29 Send this review to a friend
Honest and excellent work!  Time owned: 0 to 3 months
First I thought it wil be redundant to repeat all the praises I read about the work of Norm's Rotor Service, but then I felt compelled to do it because such an outstanding job has to be acknowledged and emphasized.
Years ago, I had a very bad experience with another rotor repair service which claimed that did not receive my old Ham IV rotor, not paid for it and blamed me for sending it by United States Postal Service.
The postal inspector to whom I sent a copy of his letter answered that they have received several similar complaints about the same repair service. Amazingly, it is still around these days.
It has to be shown to the radio amateur community that honest and excellent work still can be found.
Thanks Norm!!!
 
WB1FFI Rating: 5/5 May 3, 2008 12:05 Send this review to a friend
Excellent service  Time owned: 0 to 3 months
I had a similar experience to the previous reviewer. I exchanged an 18 year old Hygain CD-45II for an upgraded new unit and just received the check for the balance after return and repair of the old rusted unit. Honest and timely service and the exchange service is just right. Highly recommend using Norm's for any rotor repair or just questions as his e-mails were prompt and complete.
 
K5JU Rating: 5/5 Apr 15, 2008 08:15 Send this review to a friend
Failed Rotator Solutions  Time owned: 0 to 3 months
I just wanted to post a review of Norm's Rotor Service.

I think that Norm is providing a great service for the Ham Radio community. Several weeks ago my trusty T2X antenna rotator failed on the tower and locked in at 330 Deg. Since the unit had been in service with no maintenace on my part for 24 years, I figured it was time for a new one. Talk about sticker shock! The price of replacement was high in my book.

Not to Fear, Norm's has the solution. They have an exchange program that I feel is a sweet deal...
I contacted them, and within a week or so I received a rebuilt, new in appearance, T2X. I was able to swap out the units on my tower in a few hours and boom!....I'm back in the swing of radio'n. I shipped my old unit back to Norm's, and they are going to rebuild it for a flat rate labor plus parts. I don't have the final cost yet, but it appears it will be less than half the cost of a new one. This will vary, of course depending on how badly my unit is damaged. Quick and easy, and I keep the unit I was shipped. I highly recommend that you check with Norm's for any and all rotator needs - Good service, honest dealings; what more could a Ham want?
 
W7ZZ Rating: 5/5 Aug 20, 2007 11:53 Send this review to a friend
Great deal  Time owned: 0 to 3 months
Sent Norm a rusty 1979 vintage HamIV rotator. It worked, but I would never put it up. About 30 days later, got a brand new looking unit with all important "guts" replaced for $184 inc shipping from Norm to me. As a new rotator unit alone costs $450 from manufacturer, that's a good deal in my book. Norm also gave me the option of replacing the housing (which was upgraded by manufacturer) but agreed I didn't need it with inside tower mounting and thrust bearing -- thinking of my needs and not his profit margin. I highly recommend this service. I added an Idiom Press mod to the control head and have better than new rotator and control for less than the cost of the rotator alone! Can't beat that!
 
KR0VER Rating: 5/5 Jul 26, 2007 10:11 Send this review to a friend
Two Referb U110s shipped perfect  Time owned: 0 to 3 months
I purchased two referbed U110 rotors for a homebrew az/el project. Norm took my order, made suggestions and shipped quick. I get the feeling talking to him that he cares about your order. The order shipped well and arrived packaged safe. Both units are in "like new" condition and I've no doubt that should they ever need service I'll be using Norm again.

Thanks!
 
WA4RKX Rating: 5/5 Jul 25, 2007 16:21 Send this review to a friend
Norm, you lived up to your reputation.  Time owned: 6 to 12 months
I was impressed with your professionalism in how you communicated with me on items that needed to be dealt with and what the costs would be. I was further impressed with the finished product. The units have the appearance of almost new once again. After I installed the rotor and connected the control box all systems worked beautifully for the first time in a long time. And finally I thank you for the detailed invoice so there is no question what was done. I really appreciated that. You probably don't need my help marketing your business, but I want you to know I will not hesitate to recommend your services to anyone that needs that kind of work.
 
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