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of the N4DA Ham Radio Repair.
Mar 7, 2013 08:41
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Also Disapointed-Butchered ny Kenwood TS200!
Time owned: more than 12 months
Milton Lord should not be repairing Kenwood TS-2000 radios. I sent him my radio because it was intermittently losing transmit power. He trouble shot the problem and found that the 2sc1972 driver transistors went bad. He replaced them and charged me over $300 plus shipping for the repair. I received the radio with no invoice enclosed and a scuff mark on the front panel plastic. I made contacts
with the radio with various other hams who all reported my audio was distorted. I called Mr. Lord and told him about the problem and he told me to send it back. Once again I paid to ship it back to him. He never let me know if and when he received the radio. After a month of waiting I called him and he claimed he was waiting for parts.
I waited a few more weeks and called him again and had no answer. I left him several messages on his voice mail and many un answered e-mails, until I realized he was ignoring me. I finally
had no option but to notify the the county clerk of court in his county and pay a filing fee with the paper work for small claims court. Soon after Mr. Lord finally contacted me by phone and told me he could not fix my radio and was returning it to me. I received the radio and found that Mr. Lord used cheap knock off Chinese driver transistors to replace the OEM original 2sc1972
drivers. He had solder shorts, cut component leads, and many disconnected components. I had to pay another repair tech in Tampa, Fla to fix the mess and install the original OEM drivers made by
Mittshu. He also found a bad capacitor and had to
clean up a solder mess. Lee, in Tampa had it fixed
adjusted and working in about a hour and a half.
Took it home and been having many great qso's all over the world with full power out and no audio problems reported. In summary, Mr. Lord of N4DA radio repair had my radio from late Nov.2012 until the start of March 2013 (about 3 months) and could not fix it. His business ethics are terrible because he failed to communicate with his customer, send receipts or work orders, and refuses to take charge cards or pay pal. I also have high resolution pictures of the butcher job he did on my radio if anyone would like to see them. He has caused me a lot of money wasted and stress not knowing if and when I would get my radio back. I would not suggest Mr. Lord to anyone needing repair. As stated by a previous review "The radio doctor is a quack"
Buyer beware. de ND4Z
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