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Show all reviews of the ARRL - Logbook of the World - LoTW
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of the ARRL - Logbook of the World - LoTW.
Apr 11, 2013 08:50
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Getting better all the time
Time owned: more than 12 months
Recent new hardware has apparently helped the slow processing issue considerably. There is still a few days' delay after a major contest but otherwise confirmations take from a few seconds to a few minutes.
I did have one issue with a certificate renewal. I used the email link they put in the instructions on the web and attached my renewal request...as directed. A few days went by with no response. I tried it again. Still no response. Then I noticed the link as displayed in the instructions was different from the actual link that appeared in my email TO: field and when I hovered the mouse over the link. I copied and pasted the text and sent off a third request. A confirmation came immediately and the new certificate came along a few hours later. Otherwise renewal was seamless.
I mentioned that email-link discrepancy in my third email but that may have gone to some robot somewhere. I still have not remembered to email it to a human.
Still, at least a 4...good, getting better. Seems more DX stations are signing up, too, and that is a wonderful thing for us all!
(Author of the new book RIDING THE SHORTWAVES:
EXPLORING THE MAGIC OF AMATEUR RADIO)
Product is in production.
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