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Author Topic: "Waldi" maker of Hexbeam G3TXQ by SP7IDX  (Read 24681 times)

W6MK

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"Waldi" maker of Hexbeam G3TXQ by SP7IDX
« on: February 09, 2015, 02:15:42 PM »

After reading many hexbeam reviews I ordered one last fall from SP7IDX, "Waldi", in Poland. Funds were sent by Paypal.

Waldi's website says that building and delivery of the antenna takes about six weeks. Thus I expected to receive antenna about December 10, 2014. A couple of days after that date I emailed Waldi asking him when I could expect the antenna. He replied immediately that my antenna had shipped a few days earlier.

I again emailed Waldi about January 10, 2015 and he replied (quickly) that my antenna was being held in U.S. Customs and that he could not determine how long that might take.

On February 7, 1015 my mailman rang my bell telling me that I had a very big package (he's a small guy and accustomed to packages that fit into a mailbox). It was my hexbeam.

On examining the labels on the package it was clear that the antenna had been sent from Poland on January 24. Time in transit was just two weeks. Nothing about U.S. Customs holding the package.

I've exchanged email with another U.S. ham who ordered an antenna from Waldi. He got the same kinds of replies about U.S. Customs that I did. He waited for his antenna for six months. My wait was just over three months.

I haven't yet put up my hexbeam. My expectation is that the antenna will be as well-built as all the reviewers (mostly in Europe) say and that its performance will be very good, also reflecting the opinions of most reviewers.

Bottom line I think is that Waldi's antenna business is doing very well and that he is running significantly behind in deliveries. If I were his business advisor I'd tell him to be absolutely honest about how long he takes to build and send his products. Those U.S. hams who buy one of his antennas will have to be patient about delivery.

If you decide to order one of Waldi's products, expect to have to email him each month after the first expected delivery date, to keep the "squeaky wheel" thing going.

« Last Edit: February 09, 2015, 02:58:11 PM by KE6EE »
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WI8P

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #1 on: February 10, 2015, 03:04:26 PM »

I'm glad I bought mine from a US ham and that it took less than a week to get it.
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KH6DC

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #2 on: February 11, 2015, 01:39:52 PM »

It could be that his ships boxes to a custom warehouse freight fowarder where US Customs inspects it before shipping.
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73 and Aloha,
de Delwyn, KH6DC

W6MK

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #3 on: February 11, 2015, 02:20:17 PM »

It could be that his ships boxes to a custom warehouse freight fowarder where US Customs inspects it before shipping.

There was no evidence of this in the labels attached to the package. The labels indicated shipment by Waldi himself on January 24 from Warsaw to NY (JFK) to CA (OAK) with delivery via USPS.
« Last Edit: February 11, 2015, 02:40:03 PM by KE6EE »
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KC2QYM

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #4 on: February 27, 2015, 09:21:56 AM »

Foreign packages are held for a variety of reasons.  At the airport, your item might go to some Homeland Security holding area, TSA, who knows.  You can't seriously expect packages coming in via standard air freight to get through the gaunlet faster than domestic air freight.
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W6MK

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #5 on: February 27, 2015, 06:53:43 PM »

Foreign packages are held for a variety of reasons.  At the airport, your item might go to some Homeland Security holding area, TSA, who knows.  You can't seriously expect packages coming in via standard air freight to get through the gaunlet faster than domestic air freight.

As I explained above, documentation accompanying the antenna shows clearly that there was none or only a minimal holding period by any U.S. or other government agency. There was absolutely no evidence of any government agency holding period in the documentation.

Also, I did not suggest that the international air freight speed was faster than domestic air freight. Again, documentation shows clearly that the time from shipping from Warsaw, Poland to Oakland, CA and to my house by the USPO was only two weeks. AFAIK the package was shipped standard international airfreight to JFK in NY and then to OAK by standard domestic air freight.

My point, once again, is that the builder of the antenna, Waldi, seems to be running behind on his shipping and my caveat to perspective buyers is that this should be kept in mind before ordering from him.
« Last Edit: February 27, 2015, 06:55:54 PM by KE6EE »
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HA2ERO

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #6 on: July 10, 2015, 01:21:34 PM »

The same bad experience. He promised to send my antenna in 1month. I wait for it since more than 3 months now. Others from Europe in the same situation.
He is finding different excuses and keeps telling me to be patient. I am tired to mail him frequently then read his lies.
If you want to buy a hexbeam or anything advertised at his website NO! FIND A DIFFERENT SUPPLIER.
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HA2ERO

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #7 on: July 24, 2015, 01:28:29 AM »

Never ever order anything from SP7IDX technology, Waldi. Not hexbeam and not any other prodcts like max6 antenna analyser, or aluminium poles.

Update on my previous comment:
Looking at SP7IDX teachnolgy heaxbeam facebook page I see others having the same problem.
I am waiting since 13 Apryl  2015 for my antenna. Several promises but no antenna. The promised leadtime was 1 month when I ordered.
The first time he announced that the package on the way was 3 weeks ago. He has given me a tracking number, which referes to a parcel delivered in May. Also aent me photos of package with a label on showing my address but I do not belive anymore.
I consider my money as stolen and I will order another form another vendor.

So at the end again:

Never ever order anything from SP7IDX technology, Waldi. Not hexbeam and not any other prodcts like max 6 antenna analyser, or aluminium poles.
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HA2ERO

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #8 on: July 24, 2015, 01:45:41 AM »

Nice attitude...
I have just recognized that some of the negative comments were deleted from his Facebook page.
« Last Edit: July 24, 2015, 05:00:47 AM by HA2ERO »
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WI8P

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #9 on: July 24, 2015, 05:43:35 PM »

Nice attitude...
I have just recognized that some of the negative comments were deleted from his Facebook page.

Well of course.  It's his page, you don't think he wants others to post the truth there, do you?  I have a niece who, if you post anything remotely negative about her on her page or yours, will instantly unfriend you.  Since I never 'friended' her, it's not an issue for me.  ;D
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KD8MJR

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #10 on: July 24, 2015, 11:00:58 PM »

The few times that I have had packages held by customs they all had a sticker on them indicating that they had been held & inspected by customs.  I am not sure if that is the case 100% of the time but it has been for me.

73s
Rob
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“A lie can travel half way around the world while the truth is putting on its shoes.”  (Mark Twain)

HA2ERO

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #11 on: July 28, 2015, 04:40:35 AM »

No customs for goods in EU. The parcel was posted Monday, arrived Friday so not the courrier service was on delay.
« Last Edit: July 28, 2015, 07:17:46 AM by HA2ERO »
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HA2VR

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #12 on: August 23, 2017, 10:32:20 AM »

Hi All,

Unfortunatelly I ordered my Hexbeam from Waldi, SP7IDX Technology. After quick emil exchanges I sent the full amount as requested for the Hexbeam to Waldi's bank account at the end of February this year. Waldi confirmed its acceptance. Knowing that based on others' experiences the antenna takes time to be manufactured and sent I had been waiting for it. Early July I asked Waldi about its status as several (4) months passed without information. He wrote that he had been in the hospital but the antenna was already sent. Requesting tracking number and forwarding agent to be named were left without any reply from SP7IDX. Communication moved to his Facebook site where I pushed him about information and delivery. All reply I got was that he was in Hospital but after returning he would inform me. Now he (being again in hospital) forsees that the parcel was lost and he will claim for insurance. He again promissed to solve the issue quickly but information on delivery agent, tracking number and/or insurance company involved yet to be given by him.  I am very sad and my hope to receive my antenna is less and less day by day. Misinformation eated my trust in him. This behaviour is unacceptable and far from relyable business conduct and nothing to do with HAM spirit. May be others can learn lesson from my story.

Best 73's
Gyuszi - HA2VR
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E72U

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #13 on: February 09, 2018, 03:42:23 AM »

Hello,

I payed on 24-Aug-2017 for antenna and shipping,

I was waiting for more than 5 months, and during that time, heard a lot of lies from Waldi SP7IDX,

Finally I asked him to turn back my money, he do it, and I got money on 7-Feb-2018,

I lost 40EUR for two bank transfers (2x20EUR), lost 5.5 months, and still don't have antenna,

Will never trade with Waldi SP7IDX anymore,

If somebody interested in reading, I can send him full mail conversation with Waldi SP7IDX,

73, Vedo E72U.
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KA4DPO

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RE: "Waldi" maker of Hexbeam G3TXQ by SP7IDX
« Reply #14 on: March 15, 2018, 10:55:31 AM »

There must be at least five or six companies in the US who make Hexbeam antennas these days.  I don't think I would buy a product from overseas unless there was no other source.  Even if the price is substantially lower, often times it is just not worth the headaches.
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