The real problem is not the license class testing standards, (well, a tiny amount might be), but changes in society as a whole over the past 50 years. Ham radio represents a slice of the general population. In the past 50 years, people in the general population have gotten less polite, less kind, shorter in temperament, and in general more of a pain in the rear-- so of course Amateur Radio reflects this. Blaming folks that did not, and can not, take a CW test, or deriding them because the test became simpler is not going to help, in fact it makes things worse. I am thankful for every new Amateur Operator that arrives in hobby, CW, or not, more difficult Extra test or not-- welcome!
There will of course be bad apples, there are in every hobby, and group. Get used to them, move on, turn the big knob, remember that? Oh-- and to answer a question you might have, yes I did take the 20 WPM code test, and yes, I took my Extra test and passed it, back in the day, when it was a lot more difficult than today.