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[NA7V]

I have been using teamviewer and skype to successfully run my IC-7300 remotely. I can use digital modes and SSB no problem from anywhere I have internet access. I am very familiar with the Ham Radio Deluxe/DM780 setup and use.

However, I recently added a IC-9700 to my station and am able to hear the radio on skype but when I transmit the radio does go into transmit mode fine but my voice does not go out over the air. All the settings are the same between the two radio setups but I cannot talk on the 9700. My computer recognizes there are two audio codec sources (one for the 7300 (Audio Codec) and one for the 9700 (2-Audio Codec) and all settings seem correct but I cannot talk on the 9700.

I have a dedicated laptop controlling the station and am accessing through Teamviewer. All my skype and HRD/DM780 settings are the same for both radios. The laptop in the shack and my portable laptop are both running win 10 and are only a few months old.

So, as a test I setup a desktop computer in the shack and setup the 9700 on the desktop to see if there was any issue with having the two radios on the same remote computer. The results are the same and the 9700 works fine except I cannot pass my voice to the radio during transmit.

As a result I think there is an issue with the 9700 because it does not behave the same as the 7300 but I am not sure what the real issue is. Also, with the 9700 the squelch doesn't seem to work remotely because I always hear a constant background of hash as if the squelch was open and no matter where I set the squelch the hash is always there. Its also weird that even if I shut down HRD I still hear the radio. If I answer the prompt to turn off the radio when closing HRD then the hash stops.

Anyway, I am totally stuck and any suggestions would be appreciated.

73's

Dave
NA7V

[KC7IGT]

What happens if you go to MENU, SET, Connectors, MOD Input, DATA OFF MOD, USB?

Let me know if that did it.

Thanks

Miguel

KC7IGT

[NA7V]

Miguel,

That worked perfectly for transmit audio. I can transmit with audio now. However, My received audio is now acting up. I get audio from the receiver on my remote laptop that is surging in and out rapidly which makes the received audio sound choppy.

I sure wish HRD would add audio to their software. I really don't see the advantage to using HRD in the shack(except for digital PSK and the like) and it seems to me it is best used as a tool for remote operation but the makers of HRD don't seem to get that.

Thanks!

Dave
NA7V

[KC7IGT]

What happens if you go to MENU, SET, Connectors, MOD Input, USB AF/IF Output, AF Output Level? them monitor the audio on Skype and move the level up or down.


I don't have a 9700 but same layout of 7610 I hope...
I work Remote since 2008, when the first windows smart phone came to market,  a little experience there.

Thanks

Miguel

KC7IGT

[NA7V]

Miguel,

Yes I adjusted the AF but it appears the problem is related to the mic on my headset. When I mute the mic the received audio stops surging. With the mic on any background noise or even my own breathing sounds cause the received audio to reduce and the effect is the received audio sounds like it is surging.

It's amazing how many issues there are when it comes to setting up remote operation and HRD/skype. This is just one of many challenges I guess. Still have to setup rotor control and satellite rotor control and doppler control. Loads of fun twiddling knobs and software settings!

Thanks again,

Dave
NA7V

[K9AQ]

Dave,

If you are looking for a remote control solution that includes both rig control and audio, look at Remote Hams https://www.remotehams.com/

It is very easy to setup and works great.  They have drivers for the 7300 but I am not sure about the 9700.

If you stay with HRD and Teamviewer, you may not need Skype.  TeamViewer has bidirectional audo.

73,

Don
K9AQ

[NA7V]

Don,

I am looking into remotehams. I tried the audio package that teamviewer has with no luck. Not sure why I get no audio from the USB codec sources. Skype continiues to give me issues on the IC-9700 but works fine on the IC-7300. Still digging into it but I suspect whatever is messing with my skype audio is also messing with teamviewer.

Thanks,

Dave
NA7V

[K0IZ]

I have had a remote setup for 10 years, mostly using Skype.  I didn't like Skype because it makes adjustments to level settings.  Also tried Teamviewer, had some problems.  A friend in the broadcast business steered me to Source Connect.  Their software is used by the vast majority of radio stations for remote hookups.  Super quality, adjustable data rates, even stereo.  I use the Source Connect Now version, which is free, unlike their mainstream products.  Choice of a version which uses Chrome, or a standalone version, which I use.  Here is link to standalone version.  https://source-elements.com/products/now

[K7KB]

Miguel,

Yes I adjusted the AF but it appears the problem is related to the mic on my headset. When I mute the mic the received audio stops surging. With the mic on any background noise or even my own breathing sounds cause the received audio to reduce and the effect is the received audio sounds like it is surging.

It's amazing how many issues there are when it comes to setting up remote operation and HRD/skype. This is just one of many challenges I guess. Still have to setup rotor control and satellite rotor control and doppler control. Loads of fun twiddling knobs and software settings!

Thanks again,

Dave
NA7V

Dave: Sounds like you have a Microphone monitor setting on so that you can hear your transmit audio as you are transmitting. I believe their is a way to turn that off or adjust it, but I’m away from the radio.