Almost did something that would have cause lots of grief. Had a $300 order in the cart ready to pull the trigger but a minor question came up. I sent an email with my question and never received a reply. I then picked up the phone called and left a message and nothing. Curious I looked at this company's reviews. Glad I did as it seems that simple customer service such as returning phone calls or replying to emails is non-existent. Many complained that prompt shipping is not one of their strong points and you might just have to wait in silence and receive your items when the owner decides to send them to you. Of course, I did not place my order with them or wasted my time trying to contact this company.