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Author Topic: HRO Woodbridge - top notch service !  (Read 187 times)

K3VAT

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HRO Woodbridge - top notch service !
« on: March 06, 2021, 01:26:23 PM »

New ACOM1000 Amp repeatedly blew a fuse.  Drove it down to HRO Woodbridge.  Steve handled the transaction.  Today amp was returned FedEx in new double-box with extra padding.  Tested the Amp, works perfectly.  Thanks to Steve and the HRO Woodbridge crew!! 73, Rich, K3VAT
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K4PIH

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Re: HRO Woodbridge - top notch service !
« Reply #1 on: March 06, 2021, 06:04:08 PM »

Glad you got good service. I had the complete opposite from that HRO, never going there again.
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KN6SU

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  • Posts: 76
Re: HRO Woodbridge - top notch service !
« Reply #2 on: March 08, 2021, 10:41:43 AM »

K3VAT,

Glad you had a good experience with HRO. I work part time (one day a week) the the Oakland store, and management here really does try to provide good customer service. COVID-19 has made this a bit challenging, but I think we're doing our best despite the challenges (especially with problems in supply and the incredible increase in phone and internet orders). As a Ham, I really enjoyed being able to demonstrate and discuss equipment with customers in the store, and can't wait for that to again be possible.
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