Last week, I was looking for a 300Hz bandwidth Collins mechanical CW filter for a "new to me" FT-897D I just bought. Since these filters are no longer being manufactured, they are becoming understandably hard to come by.
I found what I wanted on the INRAD website, and tried to order the filter online. Their UPS delivery app insisted that my ship to address wasn't valid, and as a result their web site wouldn't take my order. I thought that was rather odd, because I've lived here for almost 23 years. So Monday morning, I called the toll free number from the INRAD website, and told the person who took the call what happened, and that I'd like to place an order for the filter over the phone. No problems at all doing that. On Thursday, the filter arrived, packaged exceptionally well, and in perfect working order. Installed it into the radio, and life was good. Along the way, I found out that INRAD had been acquired by Vibroplex, which I didn't know before.
Bottom line is, I had a very good experience with the transaction, the price wasn't bad, and the delivery was prompt and professional. Two thumbs up from me, and I would not hesitate to do business with them again in the future! Nice job, Vibroplex!!!
73 de N8AUC
Eric