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Author Topic: Rigol Test Equipment -- Nice products, great sales support / customer service!  (Read 90 times)

KA4WJA

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Just a big thumbs up to Rigol (and Chris Armstrong and Mike Rizzo)!

Many years ago, I gave away my big, heavy HP (141/8553/8555)....and got a couple portable analyzers, etc., but wanted something better.....and, then ~ 10 years ago I bought a Rigol DSA-815-TG....and now this summer, I bought an Rigol RSA-3030N.

My purchases of the DSA-815-TG and the RSA-3030N was smooth and easy....got a nice quote on them, and sales and customer service was superb!

I've never had any issues with either....although, to keep things well cal'ed, I sent my DSA-815-TG into Rigol for alignment and calibration a few years ago, and all is still good!

A couple months ago, I got a nice quote on the RSA-3030N, it was shipped within a couple days, and again sales and customer support was perfect!  (although, I found out that their USB2.0 interfaces don't always like all USB3.0 drives...weird, but no worries here.)


So, all-in, I'm very happy with Rigol (and Chris Armstrong and Mike Rizzo)!  :)

73 to all,
John,  KA4WJA
« Last Edit: July 31, 2021, 11:31:42 AM by KA4WJA »
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N2HUN

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Glad to hear it.  I've had the DSA-815-TG, the DSA-710 and one of their o'scopes.  Yes, great instruments at reasonable prices.  Got mine fron Tequipment and at that time the '815 with the TG was more expensive than now.

But I did the opposite of you, after using them for a few years I decided to sell them and buy a used HP 8591A, a big heavy analog unit with an old school CRT. I enjoy the HP 8591A as much as I did the Rigols.  Guess I just gravitate towards the older equipment with large footprints :). Go figure hihi.

Enjoy your Rigols and 73's de N2HUN.
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