Not as easy as ICOM or Kenwood, should be okay of you FOLLOW THE INSTRUCTIONS.
First order of business, be sure you download the correct package for your model and region
The firmware for the 991_ and the 991A are not the same.
There are also regional variations for US, Japan, Europe and Australia
Not sure of the outcome if you get this wrong, but it probably won't be good.
You WILL loose menu settings and memory channels so jot them down or save them through software (RT-Systems is the best).
PRINT out the instructions, it's only a few pages and frees up the computer for the update task. You don't really want to be flipping between the update software and the procedure document.
I own a 991A and I've done this a few times without problems
Hope this helps
73
WB2EOD