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Author Topic: LDG is Great  (Read 205 times)

WH6WJ

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LDG is Great
« on: December 12, 2021, 03:38:32 PM »

This past June my RT-600 remote tuner failed.  I know it was out of warranty and discontinued and with COVID affecting everything I did not expect a quick response back.  In September I emailed them inquiring the status and they said it was non-repairable and offered to send me the AT-600 ProII or another model as a replacement for free and I took the 600 Pro II.

This was great and I really appreciated their customer service.  That's how you gain customers and retain the loyal ones.
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K1KIM

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Re: LDG is Great
« Reply #1 on: December 12, 2021, 06:11:46 PM »

I have had nothing short of exceptional service and advice from them in all my dealings.

Certainly other companies could learn something from them.
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So Many Toys.......So Little Time!
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