" Thank you for calling regarding your calendar order.
We are still waiting for our shipment to arrive. Please let me know if you'd like a refund at this time."
So maybe there is/was a paper shortage like ARRL said delayed the last issue of QST?
My guess is the only paper shortage CQ is experiencing is a shortage of that paper money is printed on. Most people have not received a paper magazine since August 2021. CQ posted a link for people to download them as PDF files. It is now March and I do not think anyone has received a January, February or March issue either. However, I get my QST on time. So even when QST was a little late, they have paper and continue to print.
So this isn't about a raw paper shortage. It seems to be about not having cash to pay vendors.
Look at the CQ Store on their website. They are out of most everything. Books and CDs are just not available to order. CDs are obviously not made of paper, so all of this is not about paper, in my opinion it is solely about money.
I don't understand why anyone would order anything from them at this point.
On a positive note, I did hear that CQ is shipping their 2021 calendars to those who ordered them.