i recently needed some parts for 2 of my 811 series amplifiers. did some digging on the internet . found the ameritron/mfj site,and it was pathetic! you casnnot order parts nor look up many parts,as the older site. using my manual and websites,i got the part numbers together and made the phonecall to them! the phone rings and i get a real deadbeat on the phone.no charisma,sounds like a couch potato video gamer!we go over some parts,along with his grammar,uhh,mm,ok,yea,etc. it was a pretty ammusing,yet dissapointing experience. just plain unprofessional. as a person answering the phone,you should be upbeat and personable,but this left me feeling like i was talking to either beavis or butthead.
! overall,i got the parts,but what a poor run website,business persona,and just weak skillset!