I visited them about 15 years ago on my way back from Niagara Falls. Expected to walk into an old time radio show room. Instead it was just an office. They said they had just moved after downsizing. They did have what I wanted. I heard a while back they are on a tight budget and just barely keeping their head above water. Maybe if we could get every old radio enthusiast to spend 10 bucks it would revive them.
My colleague said that thought they be under new ownership.
I don't know, but you would think they could manage to answer emails in a few weeks at least.
I doubt they are THAT busy. If they are, hire someone to run the office!
I for one could spend more with them, but with no communication, and an undetermined turn around time, it's a crap shoot. Still don't know where my order is in queue after 2 months...if it's even in a queue!
My customers won't put up with "it will be here when it's here". Two weeks? two months? two years? Who knows?
It's a damn shame, really. They have VERY good quality graphics!