Shane,
I stopped putting Radio Shack on my resume decades ago. I took over a flailing store in Ft Myers Florida in the 90s. Was handed the keys on Jan 2nd. By March 1st it was out of the red. Loss was down and profitability was up.
That didn't matter to anyone. Radio Shack is a geek store that the world viewed as a failure. "You've got questions, we have (Tandy Service Plan, Computers, Cell Phones, Batteries, etc, depending on which portion of the 90s to 2015 you went in)". The dumbing down of Radio Shack employees was after a kid in the south Ft Myers area got an employee of a store to help him figure out how to blow a car up, with his parents in it. From that point forward, we where NOT allowed to give technical information about anything other than PC or cell phones.
Wholesale or B2B sales have nothing to do with retail. Granted, customer service is customer service.... But face to face vs calling on the phone are two different things. That's more than likely why he didn't care.
I'm speculating here, but the way your post was written coupled with the experience you have kind of shows you had some skills related, but attitudinal, I would not have hired you either.
You don't kick someone's ass into a job. You show them you have at least some skills related to the job. You also show them you aren't going to be a problem employee, that you are a team player, that you are easy to get along with and that you can handle being told no or otherwise receive negative feedback and information with tact and not losing your cool.
Your post doesn't display that.
As a lesson:
I took a new job last year. I'm a pretty good electrician with decades of off and on experience. Electrically there isn't much I haven't done or can't do (haven't done a lot of substation or distribution work, though). During my interview process at this company it was blatantly obvious I was weak on the equipment they use for automation, and the software as well (had never seen the software).
I was hired. They cared that I got along with everyone in the department, that I knew color codes of wire, that I could bend conduit. That, and my apprenticeship got me in the door. My manager told me when they handed me my offer, "I know you're weak at automation, but we don't have a problem teaching you that. The important thing was that we want someone who can be part of the family".
Your post doesn't convey that.
73, and great name!!!!!
--Shane
WP2ASS / ex KD6VXI
oh, I'd probably try to delete this thread if you can. Employers also do simple searches.... And a ham radio retailer would be perfectly good researching your call, finding this thread, and saying HELL NO.