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Author Topic: Why can't I no longer download posts?  (Read 176 times)

WB0DZX

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Why can't I no longer download posts?
« on: October 07, 2022, 08:05:26 AM »

I haven't been able to download forum pages for some time. This is the only site that goes from "pending" to "failed." I had been able to download each desired page without logging in. Same result after logging in, even after changing my password. The original password had been saved in a password manager and used for years, but somehow got forgotten by eham. I don't have the problem with sites other than eham.
   
I am using an Android smartphone with Chrome. No, I don't want to change the phone or browser or use a different device.
   
A Google/ducky search (yeah, I know, switch search engines) did not indicate anyone else having the problem. Therefore, it has to do with my situation.
   
What site and/or phone setting(s) might be causing the downloading problem? What little is left of my photographic memory can not be trusted to properly retain information in the posts.
   
Many thanks for possible solutions.
   
Mike
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WB0DZX

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Re: Why can't I no longer download posts?
« Reply #1 on: October 11, 2022, 03:39:43 PM »

The error returned each time comes from eham.net. The error says, "server problem" Surely someone associated with site can provide insight.
   
Mike WBØDZX
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W1RKW

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Re: Why can't I no longer download posts?
« Reply #2 on: October 12, 2022, 12:26:11 PM »

Mike, Try clearing your browser history and cache.  that has been the recommended action in the past.  Also, logging out and back in has been recommended as well. 
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WB0DZX

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Re: Why can't I no longer download posts?
« Reply #3 on: October 12, 2022, 06:05:08 PM »

Your suggestions were much appreciated, RKW!
   
I bit the bullet and cleared Chrome's complete browsing history and cache, including six "important sites," of which eham.net was one.
   
I log into eham.net only to post or attempt troubleshooting the extant problem, so not often. I log out afterwards.
   
Unfortunately, performing both of your suggestions yielded the same results - ultimately "failed download" due to "server problem."
   
Any other ideas? I, too, have experienced the "slowdowns;" only on my end the error was always "site took too long to respond." It was never just slow. With no changes on my end, once I was able to access the site, logging in and out (including back in) never would let me download ("server problem").
   
Since the site lost my password (since reset), is there such a thing as resetting my account? HOWEVER, I would not want the site to lose the posts in the threads I have been a part of.
   
RKW, if you are not a site administrator, is there some way to wake one up. I note "slow site" complaints did not elicit a response.
   
Many thanks anyone for assistance.
   
Mike WBØDZX
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W1RKW

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Re: Why can't I no longer download posts?
« Reply #4 on: October 13, 2022, 03:13:43 AM »

Hi Mike,
I took my  best shot with those 2 suggestions.  I just recall others having loading and access issues and it seemed the common thing to do were those 2 actions.

Unfortunately, I'm not an administrator for the site. If I were things would be different around here. And of course, I'd have a better answer for you too. To get the admins attention, usually it takes 2 or more having an raucous argument in a thread.  ;-) 

Seriously though, sorry that my 2 suggestions did not help and to be honest, I have zero experience with the Android OS even though I've had it for years. 

Hopefully someone else will chime in and offer a tip or 2 or maybe N2MG will see this and jump in.
73,
Bob
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AC7CW

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Re: Why can't I no longer download posts?
« Reply #5 on: October 13, 2022, 10:21:15 AM »

Aside: I never experience slowing or any problems with this site:100 MB internet, 4 core i7, 16MB RAM. If I can help troubleshoot your problem I'll be happy to do so.

For my and perhaps other's edification: how do you download a post? Is that a browser function? Can we download a whole thread? I'm able to copy/paste text but sometimes entire threads are noteworthy... 

FWIW Navigation is simple, I hit the home button, take a look at the reviews then hit the "unread posts" button

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Novice 1958, 20WPM Extra now... (and get off my lawn)

WB0DZX

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Re: Why can't I no longer download posts?
« Reply #6 on: October 13, 2022, 01:24:33 PM »

Thanks again, RKW - and CW for chiming in.
   
To download within Chrome for Android I simply tap on the vertical three dots (name escapes me) at the upper right of a Chrome page. Then I tap the down arrow (for download) on the top row. Works, except for the eham site.
   
To later see what I successfully downloaded, I either tap on the three dots, select "downloads," then search for and tap the filename OR use a files app.
   
Remember I said the above steps had been working for the eham site, but abruptly ended when the site started having problems and it lost my password to boot. My password manager did not lose my password. FYI: When it worked, I was only able to download a thread page by page, never an entire multiple page thread at one time. There's pros and cons to that restriction.
   
NOW THE LATEST:
   
I find the eham downloads had begun a naming convention of "eham.net (#)" where # is a sequence number that Chrome and/or the site stopped at 30. Apparently any attempts beyond 30 resulted in the "server problem" error.
   
The "filename" with the .net extension was, of course, unrecognizable to any app and led me to the Playstore, which did not offer any suggestions. Renaming a file without the sequence # and giving it a .mhtml or .html extension caused the same result.
   
So, given the latest, anybody have any much appreciated suggestions?
   
Mike WBØDZX
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